Sunset Ford of Waterloo - Service Center

Lonnie is great to work with. Good communication about repairs and timeframes and accurate estimates. Good communication about repairs and timeframes and accurate estimates. More

Great status updates and explanations of repair costs, was able to quickly schedule an appointment. was able to quickly schedule an appointment. More

Great service. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. More

Service center I text a lot, so asked her to send me about my truck and when can pick it up. Very polite and great communitarian. about my truck and when can pick it up. Very polite and great communitarian. More

You kept me informed every step of the way and provided great service in a timely manner great service in a timely manner More

Personable. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. More

Lonnie was awesome and easy to communicate with. All my vehicular needs were met efficiently, effectively and pleasantly. All my vehicular needs were met efficiently, effectively and pleasantly. More

Lonnie in service was absolutely great to work with. Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverag Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverage to cover out of pocket cost More

When vehicle was picked up, service department was closed early, dealt with shop person who didn’t know much. After getting vehicle home, noticed the hood of the car was buckled a bit on driver’s side and th early, dealt with shop person who didn’t know much. After getting vehicle home, noticed the hood of the car was buckled a bit on driver’s side and the hood of car was completely scratched. Very disappointed, still waiting for response from Sunset. More

The service people were very helpful and accommodating. They did the warranty work and the routine maintenance in a timely manner. Work and prices were explained in detail and I will be using sunsets servi They did the warranty work and the routine maintenance in a timely manner. Work and prices were explained in detail and I will be using sunsets services again More