Sunset Ford of Waterloo - Service Center

I have always gotten great service from Sunset Ford in Waterloo. Their people are friendly and knowledgeable. The price is reasonable. I always go there. Waterloo. Their people are friendly and knowledgeable. The price is reasonable. I always go there. More

Sunset Ford and staff give you that Hometown feeling of doing business. Great relaxed people in a relaxing environment. We enjoy doing business with Sunset. doing business. Great relaxed people in a relaxing environment. We enjoy doing business with Sunset. More

First service with Sunset Ford-service was good-did not like the “up” selling. If I had said yes to everything I would have been $500 plus dollars out of my pocket. Then I was approached AGAIN and asked if like the “up” selling. If I had said yes to everything I would have been $500 plus dollars out of my pocket. Then I was approached AGAIN and asked if I wanted a new battery and another additional service costing more money for winterizing. I sat in the showroom because the chairs in the waiting room are small and uncomfortable for larger people. More

Very friendly staff. Easy to work with.Highly Very friendly staff. Easy to work with. Highly recommended. I take the work truck and my personal truck to Sunset Ford. Being the local Ford dealer, Very friendly staff. Easy to work with. Highly recommended. I take the work truck and my personal truck to Sunset Ford. Being the local Ford dealer, they know Fords. More

Had an unusual issue with electronics of our Mustang. The initial repair attempt did not correct the problem but second attempt found the issue and corrected it. Kelly was very easy to work with and I was ke initial repair attempt did not correct the problem but second attempt found the issue and corrected it. Kelly was very easy to work with and I was kept informed of the progress of the work. More

When I set up the oil change I stated what vehicle I had, and asked what it would cost and was told the most would be 59.99 the works, when my wife picked up the vehicle it was $75xx and is ridiculous. I wi and asked what it would cost and was told the most would be 59.99 the works, when my wife picked up the vehicle it was $75xx and is ridiculous. I will not let you change my oil again. More

The dealership is neat and clean. Customer waiting spacious and convenient. I have not worked with Mr. Nettles before but he seemed knowledgeable. He kept me informed spacious and convenient. I have not worked with Mr. Nettles before but he seemed knowledgeable. He kept me informed More

kelly in service is a pleasure to work with. she reviews the services you had done in the past and identifies what is due and what is coming due. checks with service staff on issues that come up while your the services you had done in the past and identifies what is due and what is coming due. checks with service staff on issues that come up while your vehicle is being serviced. outstanding service as expected. More

Sunset Ford in Waterloo has always been good to deal with on different maintenance needs. Ford had good incentive this time for new tire purchase. on different maintenance needs. Ford had good incentive this time for new tire purchase. More

Our 208 Escape was in for some service work. It was completed on time and the problem was fixed. I have always been able to trust the service that I have received at the Waterloo Sunset service depart completed on time and the problem was fixed. I have always been able to trust the service that I have received at the Waterloo Sunset service department. More