Sunset Ford of Waterloo - Service Center

I have the lifetime warranty on my 2015 f 150 . It has about 115000 miles on it . It started leaking oil and they found a few other things also and fixed them . The bill would have been about $3000 It has about 115000 miles on it . It started leaking oil and they found a few other things also and fixed them . The bill would have been about $3000 but the warranty covered the entire bill !! Very satisfied. More

Great people and service car was done on time and service was great all I can say is 5+ stars was great all I can say is 5+ stars More

I've bought many cars and trucks from sunset ford I've shopped other dealers but always go back to sunset ford. shopped other dealers but always go back to sunset ford. More

Had an issue with our 2015 Explorer and had been notified by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! More

They explain what's wrong an make sure you understand it. they got me the part number to the Gem module that was bad on my 2001 GT Mustang Convertible the part is obsolete you can by them online differe it. they got me the part number to the Gem module that was bad on my 2001 GT Mustang Convertible the part is obsolete you can by them online different manufacturers. More

They have met all of our expectations. No negative comments from us. Looking forward to our next visit. No negative comments from us. Looking forward to our next visit. More

I dropped off my vehicle without an appointment. Your Service Advisor, Lonnie, handle my request for scheduled maintenance and check engine light issue. She could have made me get a appointment sch Your Service Advisor, Lonnie, handle my request for scheduled maintenance and check engine light issue. She could have made me get a appointment scheduled, but accommodated me and got my truck serviced in a reasonable timeline. More

Trust them to take good care of my car. Staff very helpful.They let me know if something needs done. Staff very helpful.They let me know if something needs done. More

Fast and easy recall fix on car. They worked well with us on drop off and getting keys back conveniently. They worked well with us on drop off and getting keys back conveniently. More

Our original dealer went out of business and Sunset took over our service issues and has done a great job. over our service issues and has done a great job. More