Sunset Ford of Waterloo - Service Center
Waterloo, IL
490 Reviews of Sunset Ford of Waterloo - Service Center
They completed my recalls in a timely manner. I dropped my car off overnight with no problems. I dropped my car off overnight with no problems. More
Service is was I expected from a auto dealership. Staff were friendly and professional. My appointment was at 7:30 am a pot of coffee in waiting room would have been nice. Even Dobb's does that. Staff were friendly and professional. My appointment was at 7:30 am a pot of coffee in waiting room would have been nice. Even Dobb's does that. More
Great people and service. Get you in on your schedule and also when it’s a hurry Get you in on your schedule and also when it’s a hurry More
Was very happy with the service lady and with the work that was done on my car that was done on my car More
They were prompt , Courteous and efficient and gave a complete estimate of what they were going to be doing complete estimate of what they were going to be doing More
Lonnie at sunset was very nice and helpful and had a nice smile as she greeted us, smile as she greeted us, More
The gas cap was in the passager seat when I showed up to pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. More
Sunset is a very good dealer ship they stayed in touch with me with my vehicle whenever I needed it and help me where I needed help with me with my vehicle whenever I needed it and help me where I needed help More
It was quick and easy and fast and even called me when it was done with no problem thanks was done with no problem thanks More
The employees try of to serve the customer, but are hampered by other management issues. Supply chain issues remain the biggest challenge. hampered by other management issues. Supply chain issues remain the biggest challenge. More