Sunset Ford of Waterloo - Service Center

Lonnie at sunset ford Waterloo is the best. Always nice and polite. Service is great Always nice and polite. Service is great More

Was easy to get along every one From the service writers to the end Thanks to the end Thanks More

I live the new valet option. Service us always fast and friendly and the text updates and questions are easy to follow and answer Service us always fast and friendly and the text updates and questions are easy to follow and answer More

Amazing service department! ! Lonnie always takes care of me when I come in for service. ! Lonnie always takes care of me when I come in for service. More

The service on my vehicle was done very quickly. The service on my vehicle was done very quickly The service on my vehicle was done very quickly More

Great customer service. Sid and Lonnie found me a place to work while I waited. They gave frequent updates on status of my vehicle repairs Sid and Lonnie found me a place to work while I waited. They gave frequent updates on status of my vehicle repairs More

Service advisors are nice. Scheduling is easy. Waiting room is clean. My last service done there wasnt great. Vehicle doesnt go straight afger alignment, sterero repaired and i Scheduling is easy. Waiting room is clean. My last service done there wasnt great. Vehicle doesnt go straight afger alignment, sterero repaired and issues are now worse than before the repair. My skid plate isnt attached fully and falling off truck after oil change. More

Made me feel like a valued customer & understood how detrimental down time is for us detrimental down time is for us More

Mr Gallagher my service tech was outstanding, provided superior customer service and to me that’s what it all about superior customer service and to me that’s what it all about More