Sunrise Toyota

Not Happy just got a new car feeling at all. Bought a new Highlander from Sunrise Toyota, and after the hassle of going through the buying process one headache after another. Went to pick it up c Bought a new Highlander from Sunrise Toyota, and after the hassle of going through the buying process one headache after another. Went to pick it up car, was still wet from a terrible wash job , inside windows were never cleaned, little stickers all over, looked like a rush job to get it delivered and off there lot. You would think after spending 45k on a vehicle it would be in showroom condition, well that's what I would think. More

For a change, a nice buying experiance Our last several cars have been Toyota's, but we never before had the satisfactory experience we had at Sunrise Toyota. We are pleased with our Highl Our last several cars have been Toyota's, but we never before had the satisfactory experience we had at Sunrise Toyota. We are pleased with our Highlander and will recommend Sunrise to all our family and friends. Bob was an excellent salesman, and Marty was a professional finance representative. We weren’t pressured into anything we didn’t plan for and we thank you for your courtesy and good product. More

Exellent Dealership My husband and I went in to buy a car we found online. The car we wanted was not available because someone had put an offer on it. We were going to ta My husband and I went in to buy a car we found online. The car we wanted was not available because someone had put an offer on it. We were going to take our business elsewhere. The sales manager Bruce Rabin found us a great car for a great price. The car we ended up with is a much better deal than what we went in for. Bruce went above and beyond the call of customer service. He is very honest and straightforward. I highly recommend this dealership. More

Best Toyota dealer around! We settled on Sunrise Toyota after endless days of combing New Jersey and New York City for a Toyota dealer with a good deal on a Camry lease. After m We settled on Sunrise Toyota after endless days of combing New Jersey and New York City for a Toyota dealer with a good deal on a Camry lease. After much trial and error, we decided to give up on NJ and NYC, and drive 65 miles out to Oakdale, Long Island, to see if Sunrise Toyota would really make good on a lease deal advertised online. While the other dealers treated us impatiently (like we are difficult people to deal with -- simply because we're interested in understanding how pricing is calculated), all of the personnel and managers we dealt with at Sunrise were patient and supportive, and more than willing to work with us to ensure we understood everything. Everyone was respectful and willing to go that extra mile to make sure we were comfortable with the vehicles available on the lot, and with the offer. This is our first Toyota, and after this experience with Sunrise, we plan on staying with them forever; it was an amazing one-stop-shopping experience. Thank you, Efrain, David, Erik, and Mr. Rabin! (We're particularly grateful to Efrain (our salesman), who really took good care of us.) Thanks also to Leigh (who helped with the financing paperwork) and Katie from Allstate, who helped with the insurance. All wonderful people. More

Superior Customer Service I just bought a Camry and I cannot say enough great things about the customer service in this dealership. We have been buying our vehicles here for t I just bought a Camry and I cannot say enough great things about the customer service in this dealership. We have been buying our vehicles here for the past 15 years and have never been disappointed. . Marty Cosimo and Tom Boglino. A great sales team!! More

Awesome experience From the moment I walked in with my cousin, to the day I picked up my new car, this dealership was wonderful. Friendly, welcoming, willing to work wi From the moment I walked in with my cousin, to the day I picked up my new car, this dealership was wonderful. Friendly, welcoming, willing to work with my budget, making sure i got everything on my wishlist. I especially want to thank Qing for helping me with this process!! You made it an easy decision! More

Excellent Service Qing Hua! This is our second car purchase through Sunrise Toyota. "Thank you Qing [King} Hua for making our purchase easy". Qing was very patient and did a grea This is our second car purchase through Sunrise Toyota. "Thank you Qing [King} Hua for making our purchase easy". Qing was very patient and did a great job working with us on getting our new 2015 4Runner Limited. He went above and beyond with helping us with the return of our car rental. Qing even did a follow up by calling us the next day. More

AMAZING!!!!! The most courteous and professional people that work there. We needed a new car after superstorm sandy. Bruce Rabin and the rest of the staff took car The most courteous and professional people that work there. We needed a new car after superstorm sandy. Bruce Rabin and the rest of the staff took care of us. One of the girls even hung out with my daughter to keep her occupied while we were talking to the sales person. I recommend Sunrise Toyota to all my family and friends after my visit there. Oh and it's almost time to go back. Looking forward to it. More

38 year relationship over..... I’ve been doing business with Sunrise Toyota for 38 years, since my first new automobile purchase in 1977. After all these years, I’m disappointed i I’ve been doing business with Sunrise Toyota for 38 years, since my first new automobile purchase in 1977. After all these years, I’m disappointed in my recent experience in purchasing a 2015 Toyota Highlander. It’s obvious that now, as a large dealership, they no longer care about customer experience. Their number one goal is sales volume, so if you don't like the “bum’s rush” or if you want something that’s not ready from the sales floor, there are plenty more suckers behind you. This is the attitude. The salesman, Sergio Eguiarte, never followed up or returned my calls. He lied about options and delivery dates and generally couldn’t be bothered. I guess he doesn’t understand that the automobile business is, like most businesses in the new economy, customer driven and based on referrals, loyalty and customer experience. You can buy cars through COSTCO or through any dealership you want. Why settle for an inferior purchasing experience? I only heard from the General Manager (Bruce Rabin) after I wrote a letter to Toyota Headquarters describing my experience at Sunrise Toyota. After “yessing” me for the whole conversation, he said, “I will take care those issues, right now.” I’m still waiting to hear from him and that was weeks ago. My family is finished with Sunrise Toyota and we will make sure that Facebook, the “Twitterverse” and every form of social media is made aware of the reason why. More

By Far The Best! We purchased a Toyota Sienna and the whole process was easy and very professional. Bruce went above and beyond to make sure we were satisfied. I would We purchased a Toyota Sienna and the whole process was easy and very professional. Bruce went above and beyond to make sure we were satisfied. I would highly recommend this dealership. We will be back. More