Sunrise Toyota
Oakdale, NY
Filter Reviews by Keyword
By Type
1,171 Reviews of Sunrise Toyota
We just purchased a 2019 Toyota Tacoma from the used sales department at Sunrise Toyota. I'll admit, my husband and I walked into this establishment very guarded, convinced that the salespeople were goi sales department at Sunrise Toyota. I'll admit, my husband and I walked into this establishment very guarded, convinced that the salespeople were going to be dishonest, promise us the moon, and convince us how reputable they were. Wow, everything went so incredibly smooth! Will, was our salesperson was accomodating, friendly and dealt with us in a non pressure approach!!! He was honest, upfront and knowledgeable. Shortly thereafter we were introduced to Anthony (GM) who was also fantastic in helping us chose the right model. Finally Ben, the financial manager was able to get us a better interest rate than my beloved bank that I have been a member of for over 37 years!!! We are SOOOO happy with the every detail of the process..... I HIGHLY recommend going to Sunrise Toyota used sales department if your in the market for a used automobile. More
We leased a car from Sunrise Toyota and had a great experience. Bruce and Kevin were fantastic. The car / model that we were looking for was not in their innovatory and they kept us in the loop as they experience. Bruce and Kevin were fantastic. The car / model that we were looking for was not in their innovatory and they kept us in the loop as they located the exact car we wanted. Once we had the car on the lot the entire process was fast and smooth with our trade in, registration, Insurnace and delivery. Great team over there in Sales! More
Orlando was absolutely amazing in helping us get my daughters first car. He is personable, professional & accommodated us. We can’t thank him and the entire staff at this dealership enough. daughters first car. He is personable, professional & accommodated us. We can’t thank him and the entire staff at this dealership enough. More
Rob Parnagian was our salesman. He was excellent at his job. Rob was kind, knowledgeable, honest and thorough. He was a pleasure to work with and buy a car from. I will definite He was excellent at his job. Rob was kind, knowledgeable, honest and thorough. He was a pleasure to work with and buy a car from. I will definitely call upon him in the future. More
Wonderful customer service! ! Our salesman Will was courteous and professional. He went above and beyond for my son who was making his first car purchase. Our financial guy Bruce ! Our salesman Will was courteous and professional. He went above and beyond for my son who was making his first car purchase. Our financial guy Bruce went above and beyond to get my son the best rate. He explained everything and took his time answering all of our questions. Very personable and professional. We will definitely be back to purchase more vehicles from SUNRISE TOYOTA. More
I'm beyond happy that I chose to deal with Sunrise Toyota in searching for my new car. My older vehicle was starting to show signs that I would have to start dumping money into it, so I knew it was time to s in searching for my new car. My older vehicle was starting to show signs that I would have to start dumping money into it, so I knew it was time to start looking for newer options. I knew that I wanted a smaller SUV, and knowing how the vehicle market is now, I was hesitant. I was recommended by a very good work acquaintance to come in to Sunrise Toyota, and they had Eric Chandler give me a call. I searched their inventory online and saw they had an almost brand new 2021 CHR that was exactly what I was looking for. Eric worked with me to send me additional photos, prep that car, and have everything ready for me when I came in for an appointment the following day as I was traveling from Queens NY. Eric truly made this process so smooth, and I am so glad I had him to help me through it all. He answered all of my questions, was patient during the test drive, and made me comfortable that I was making the right choice with this car. Once I did make the decision to take the car, Mike Coltilino made the paperwork process so smooth, I never expected to be done with things in under 2 hours, I really expected to spend almost all day there. Thank you again Eric & Mike for the assistance, I will definitely be recommending my friends, family & customers to Sunrise Toyota because of these two! More
I had some major issues with how everything was handled (at first) by this dealership. From the financing guy, concerning missing gap coverage and giving me a shorter extended warranty then what I was told (at first) by this dealership. From the financing guy, concerning missing gap coverage and giving me a shorter extended warranty then what I was told, to the salesman misinforming me about what was the car I bought was actually capable of... I originally gave a 2 star review, as everyone was super friendly, but the rest of my experience left a bad taste in my mouth. I called the dealership and spoke with several people about my concerns, but I didn't know I didn't speak with the head honcho manager Bruce. Bruce fixed everything possible, going above and beyond doing what he could to make me happy. I was disappointed how others treated my issues, ( I did call like 8 times in one day) I wish I spoke with Bruce before I stressed out about the issues I had. He was a professional person that got things done. Because of him the bad taste was washed from my mouth. I can tell you this, the dealership is run by a very honorable man. If you have an issue no one else is helping you with, go to the top. Bruce is the type of guy that makes you want to go back and buy your next car from the same dealer. No more buyer beware! More