Sunrise Toyota
Oakdale, NY
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1,172 Reviews of Sunrise Toyota
...How did I bring myself to meet someone named Tom Sweeney? I mean, ok... If I went to school with this guy, I'd be nice to him. But seriously. That's so typical. A guy named Tom Sweeney that wor Sweeney? I mean, ok... If I went to school with this guy, I'd be nice to him. But seriously. That's so typical. A guy named Tom Sweeney that works at a Car Dealership. There's enough bad omens when I first pulled up into Sunrise Toyota's Dealership. The place is pretty sweet looking. They keep it clean, the cars themselves are good looking from a distance. Some notable scratches but... I'm not a picky person. I'm not looking for a brand new car, I'm looking for a used one. Tom Sweeney let me drive it, he was friendly even when I was concentrating on the car itself. The car itself was in fine condition as well. At least from what I could tell from a single drive. Tom Sweeney is and was a gentleman and he did not condescend me in anyway. But he really really wanted me to stay. And I'm a polite person. If a person tells me that he just wants me for a few more minutes I have problems just walking away from someone whose talking to me. The price wasn't right. I was looking for a good deal, and what they were offering was marginal. Tom Sweeney brought in his manager and his manager. That's where the true dickery came from Sunrise Toyota. This guy, tried to convince me that he only had one day left to sell the car. Yet wouldn't lower the price. I quoted prices that came from Kelly Blue Book, and he replied, "Well you know what? Kelly Blue Book doesn't sell cars. We do" After a while I just started quoting inane xxxxxxxx prices just so that they would get the message and let me leave. I don't like being an xxxxxxx and wasting people's time. I really don't. But Sunrise Toyota requires of me to be an xxxxxxx just to be heard. He was extremely condescending. How the xxxx did he think he was going to get the sale after treating me like a child? Also, I've heard from friends (take with grain of salt) that whenever they brought the car in for their so-called "Warranty" they never left without having to pay for -something-. Have these guys ever heard of what a Warranty was before? Seriously. More
Salesman very rude, other guy slipped on ice chasing me into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who can afford or be financed, cant judge a book by its cover. Thier loss.... More
I had a great experience w/ Sunrise Toyota. My salesman, Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the empl Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the employees there were the best! Finance / Leasing and the delivery department made the last steps of the process smooth and easy. I would recommend this dealership to anyone looking for a car. More
The sales rep we worked with, Rick Russell was terrific. From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very ple From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very pleasant and patient. His interest in our well being did not stop after our purchase and as a result we will give Toyota and Rick the first thought when it comes to our next purchase. More
Great experience. MUCH RATHER HAVE A FEMALE AS MY SALES PERSON!!!!!I had gone to other dealers on the island and the men that I dealt with at other dealerships were extremely pushy. Dealing with Debbie wa PERSON!!!!!I had gone to other dealers on the island and the men that I dealt with at other dealerships were extremely pushy. Dealing with Debbie was a great experience!!! I felt confident making my purchase with with her!!! In fact I was given a cheaper price else where and still went back to deal with her because I felt that she treated me like a costumer not a commission... and being treated well is always worth the money! More
I was welcomed when I first walked in the door, extremely friendly staff. Debra was able to work around my budget and knew exactly what I needed. She was able to get me a great price and a nice lease plan. I friendly staff. Debra was able to work around my budget and knew exactly what I needed. She was able to get me a great price and a nice lease plan. I was so pleased with the service I recommend my mother. Debbie helped find the car she always wanted and an excellent finance plan. Since she has purchased the vehicle in July 2009 she has referred many of her co-workers to Sunrise Toyota and to Debbie. Overall we are definitely satisfied with our end results. My lease will be up next year and I plan on purchasing a car from Toyota. More
My family and I have been buying and leasing Toyota's from Sunrise Toyota for over 20 years. We always are greeted with politeness and respect. They balance the consumer's need for vehicle information an from Sunrise Toyota for over 20 years. We always are greeted with politeness and respect. They balance the consumer's need for vehicle information and time, to think out the numerous issues a family goes through when deciding to buy a vehicle. There is never any pressure mounted by the sales staff, only a helping deference. If you were to identify the perfect car dealership and perform a "Google" search, Sunrise Toyota would be the first "hit". Kudos to Sunrise Toyota's sales staff and management for a job well done. They have been doing the same job for over 20 years!! More
i have bought over 5 new vehicles at sunrise toyota and have never had a bad experience. they have been totally professional, helpful and caring. they were able to work within my budget and made me feel l have never had a bad experience. they have been totally professional, helpful and caring. they were able to work within my budget and made me feel like i was special and they were there to serve me. i highly recommend this dealership to everyone. More
We had an absolute horrible experience at this dealer. Spent 3 hours there, got conned into giving a $500 deposit and were not even able to meet with the financial advisor to confirm the rate promised by Spent 3 hours there, got conned into giving a $500 deposit and were not even able to meet with the financial advisor to confirm the rate promised by the salesman. They wanted us to come back with our trade in & then we could actually meet with the finance guy. After sleeping on it, we decided to cancel our so called deal. Well, that is when the fun began. The salesman said I would have to speak with a manager to cancel the "deal" and get our money back. Well, the sales manager, was the RUDEST man I have ever met! He insisted on us coming back to the dealership, which was not at all convenient. This man proceeded to threaten me and inform me that I would NEVER receive my $500.00 back. I did manage to get the salesman back on the phone & he reassured me that if we came down the manager would have to issue the refund. So, we went back to the dealership and after talking to the salesman and a different manager who offered us a "better deal", we told him that we were simply not at all interested in doing business with them. It took some doing but they eventually did refund the $500.00 deposit back to our credit card. Please save yourself - GO ELSEWHERE!!!! More