Sunrise Toyota
Oakdale, NY
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1,171 Reviews of Sunrise Toyota
Salesman very rude, other guy slipped on ice chasing me into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who into parking lot. They treat you like a low life, if you dont leave a deposit, Might go back when management changes up.... They have no clue who can afford or be financed, cant judge a book by its cover. Thier loss.... More
I had a great experience w/ Sunrise Toyota. My salesman, Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the empl Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the employees there were the best! Finance / Leasing and the delivery department made the last steps of the process smooth and easy. I would recommend this dealership to anyone looking for a car. More
The sales rep we worked with, Rick Russell was terrific. From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very ple From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very pleasant and patient. His interest in our well being did not stop after our purchase and as a result we will give Toyota and Rick the first thought when it comes to our next purchase. More
Great experience. MUCH RATHER HAVE A FEMALE AS MY SALES PERSON!!!!!I had gone to other dealers on the island and the men that I dealt with at other dealerships were extremely pushy. Dealing with Debbie wa PERSON!!!!!I had gone to other dealers on the island and the men that I dealt with at other dealerships were extremely pushy. Dealing with Debbie was a great experience!!! I felt confident making my purchase with with her!!! In fact I was given a cheaper price else where and still went back to deal with her because I felt that she treated me like a costumer not a commission... and being treated well is always worth the money! More
I was welcomed when I first walked in the door, extremely friendly staff. Debra was able to work around my budget and knew exactly what I needed. She was able to get me a great price and a nice lease plan. I friendly staff. Debra was able to work around my budget and knew exactly what I needed. She was able to get me a great price and a nice lease plan. I was so pleased with the service I recommend my mother. Debbie helped find the car she always wanted and an excellent finance plan. Since she has purchased the vehicle in July 2009 she has referred many of her co-workers to Sunrise Toyota and to Debbie. Overall we are definitely satisfied with our end results. My lease will be up next year and I plan on purchasing a car from Toyota. More
My family and I have been buying and leasing Toyota's from Sunrise Toyota for over 20 years. We always are greeted with politeness and respect. They balance the consumer's need for vehicle information an from Sunrise Toyota for over 20 years. We always are greeted with politeness and respect. They balance the consumer's need for vehicle information and time, to think out the numerous issues a family goes through when deciding to buy a vehicle. There is never any pressure mounted by the sales staff, only a helping deference. If you were to identify the perfect car dealership and perform a "Google" search, Sunrise Toyota would be the first "hit". Kudos to Sunrise Toyota's sales staff and management for a job well done. They have been doing the same job for over 20 years!! More
i have bought over 5 new vehicles at sunrise toyota and have never had a bad experience. they have been totally professional, helpful and caring. they were able to work within my budget and made me feel l have never had a bad experience. they have been totally professional, helpful and caring. they were able to work within my budget and made me feel like i was special and they were there to serve me. i highly recommend this dealership to everyone. More
We had an absolute horrible experience at this dealer. Spent 3 hours there, got conned into giving a $500 deposit and were not even able to meet with the financial advisor to confirm the rate promised by Spent 3 hours there, got conned into giving a $500 deposit and were not even able to meet with the financial advisor to confirm the rate promised by the salesman. They wanted us to come back with our trade in & then we could actually meet with the finance guy. After sleeping on it, we decided to cancel our so called deal. Well, that is when the fun began. The salesman said I would have to speak with a manager to cancel the "deal" and get our money back. Well, the sales manager, was the RUDEST man I have ever met! He insisted on us coming back to the dealership, which was not at all convenient. This man proceeded to threaten me and inform me that I would NEVER receive my $500.00 back. I did manage to get the salesman back on the phone & he reassured me that if we came down the manager would have to issue the refund. So, we went back to the dealership and after talking to the salesman and a different manager who offered us a "better deal", we told him that we were simply not at all interested in doing business with them. It took some doing but they eventually did refund the $500.00 deposit back to our credit card. Please save yourself - GO ELSEWHERE!!!! More
My husband and I went to this dealership today to see about getting pricing on a new Toyota. We walked in and expected to be greeted by a salesperson. Instead, one girl at the counter asked if she can about getting pricing on a new Toyota. We walked in and expected to be greeted by a salesperson. Instead, one girl at the counter asked if she can help us while the other one was too busy texting on her cell phone. Salespeople walked around and just looked at us. After paging a couple of salesmen, one finally assisted us but we seemed more of an inconvenience to him than a sale. Instead of sitting down with us and working on some prices, he showed us the car in the lot and that was it. We went to a Honda dealership and were greeted by a very friendly salesmen who sat down with us and went over pricing, rates, etc... he was very knowledgeable and extremely friendly. I will never go back to Sunrise Toyota and I'll be sure to steer my friends away from there as well. Apparently, the economy isn't hurting them where they actually need customers. More