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Sunrise Toyota
Oakdale, NY
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,183 Reviews of Sunrise Toyota
October 20, 2013
Kevin Giron our salesmen made our visit great! He was courteous, and extremely helpful in answering any and all questions. Was not pushy in anyway and explained all options to us. Kevin made this a very courteous, and extremely helpful in answering any and all questions. Was not pushy in anyway and explained all options to us. Kevin made this a very pleasant experience for us! More
by Barbara1234
October 17, 2013
Went in there looking for a new car, and Kevin was able to show me something I really liked and at an affordable price. He was very friendly and not the least bit rude. He was able to make the whole proces to show me something I really liked and at an affordable price. He was very friendly and not the least bit rude. He was able to make the whole process quick and painless. I definitely recommend this salesman. More
by jmoreira
October 12, 2013
Bruce, Claimed he was letting me try the sequoia and he would negotiate so money was not coming out of my pocket since one of the main reasons I bought a new car was for the hitch and my hitch drags on the would negotiate so money was not coming out of my pocket since one of the main reasons I bought a new car was for the hitch and my hitch drags on the floor and bottoms out when I leave most parking lots or drive-ways. Bruce hounded me after he said he would give me a vehicle for a week or two to see how it worked with the hitch and my children. He wanted the vehicle back right away, I was in the emergency room and he would not stop calling me meanwhile he never returns call or answers his phone Hitch is still useless, they actually never hooked the hitch up, so the lights do not work and it is so far under the car a hitch piece does not even fit, not that it would work as it bottoms out without additional insert.. I bought a brand new Toyota sienna ordered it all factory, with a hitch and additional items. The dealership decided to put an after market hitch on and I have not been able to go in and out of driveways without bottoming out. I bottom out going out of parking lots and Bruce the manager claimed corporate was doing something about it, he had me come in to take pictures as the 2013 is about two inches higher plus the factory hitch is two itches higher so with that clearance I would be able to drive every where. I can not even use the hitch as I would not be able to drive in and out of anywhere with an additional piece on the vehicle. Bruce stated corporate was handling it. I called corporate and they said he did not talk to them or put any request in to help me. Than he was rude to me and yelled at me for his inefficiency. On numerous occasions he also stated I could borrow a vehicle with a hitch to put my trailer on, and when I would go nothing was available as per him or he would not be at the dealership. March 12, 2013. Bruce called me to come in to measure the specs of my cars hitch. He said corporate requested it. So I had to drive 20 minutes to go there and have the height measured confirming the 2013 has a higher bumper. The factory hitch would also be higher, so he claimed they were going to do something. And once again nothing. Mine 13.75 Wheel 29.5 New Wheel 31 14.5 More
by traceyh222
Employees Worked With
Tracey Hansen, Bruce Rabin
October 11, 2013
I recently purchased a used Toyota Corolla and am highly satisfied i feel i got a great deal and the salesperson Kevin Giron was a great help I definitely recommend this dealership I was treated very good a satisfied i feel i got a great deal and the salesperson Kevin Giron was a great help I definitely recommend this dealership I was treated very good and got help as soon as I walked in. More
by miket1288
October 06, 2013
This is the second car that we have purchased from Sunrise Toyota. I brought mu Highlander there for ALL services and have had nothing but excellent experiences. Sergio was the person who helped us in Sunrise Toyota. I brought mu Highlander there for ALL services and have had nothing but excellent experiences. Sergio was the person who helped us in purchasing the latest - a Rav-4. He was knowledgeable, helpful and polite. He even helped me a couple of times after we had been given the car. More
by padshore
Employees Worked With
Sergio Eguiarte
October 03, 2013
Let me start out by saying that your dealership hit the jackpot with Saranne Potter. She is not only professional, courteous, and extremely conscientious but she always gets back to me immediately to answe jackpot with Saranne Potter. She is not only professional, courteous, and extremely conscientious but she always gets back to me immediately to answer my questions. Whenever I called she made me feel that I was in Disneyland because of her uplifting personality which gave you a sense of, "You're my only customer and I will try to do whatever it takes to make you want to buy from our dealership." At the end of our conversations she would always ask, "Is there anything else I can do for you?", and made me feel that she truly meant it. Another jackpot winner employee is Robert Lamonica. When I first met him three and half years ago, I felt that I was definitely dealing with a professional. Here is someone that during our negotiations, it wasn't bantering back and forth. He made my wife and I feel as if we were discussing our options pleasantly and without pressure as far as price, etc. He also made us feel comfortable as he was doing his best to help us. Now, going forward here I am again dealing with Mr. Lamonica once again, except this time we felt even more comfortable with him and our purchase. I believe he was straight forward and honest with us every step of the way. If there was a disagreement between us, we still managed to come to a meeting of the minds in an amicable way. Here is the real kicker, even though I am paying $500 more for the car compared to another dealership, because of Saranne Potter and Robert Lamonica, we are buying this car at your dealership and will continue to do so in the future. If either of them ever leave I truly do not think you will ever be able to replace them! Sincerely, Arthur Peltz More
by AEPeltz
Employees Worked With
Saranne Potter
October 03, 2013
I Had an exellent experience working with David Kessler at Sunrise Toyota. I went to several other dealers on Long Island and had very bad experiences. At Sunrise Toyota the sales consultant David Kessler at Sunrise Toyota. I went to several other dealers on Long Island and had very bad experiences. At Sunrise Toyota the sales consultant David Kessler was very proffesional and helpful. I purchased my car from Sunrise and I would strongly recommend to friends and family. The finance manager Benjamin Cella was also very proffesional and helpful. Overall it was a great experience. More
by raintree
Employees Worked With
Benjamin Cella
October 03, 2013
Best experience I've ever had in a dealership. August was extremely nice and personable. He truly cared for my needs. Strongly reccomend his service was extremely nice and personable. He truly cared for my needs. Strongly reccomend his service More
by Boost Lee
Employees Worked With
August Hochenberger
September 30, 2013
August was very friendly and was able to get the right vehicle at the right price. The Prius we wanted was not at the dealer's but he was able to look at cars coming in and we made a deal based on that. W vehicle at the right price. The Prius we wanted was not at the dealer's but he was able to look at cars coming in and we made a deal based on that. When I told him that the vehicle had the wrong interior color he was able to make the correction so everything was perfect. More
by halc1
