Sunrise Toyota North
Middle Island, NY
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358 Reviews of Sunrise Toyota North
I had an amazing experience with Sunrise Toyota North while purchasing my new RAV4 Limited. Guy and Ralston were exceptional throughout the entire process. Their professionalism and expertise really shon while purchasing my new RAV4 Limited. Guy and Ralston were exceptional throughout the entire process. Their professionalism and expertise really shone through, and they made sure I felt comfortable and informed at every step. Additionally, their insurance department went above and beyond to help me find a better coverage option, which was incredibly helpful. Thank you, Guy and Ralston, for such a positive experience! More
The purchase of my 4th vehicle from Sunrise Toyota North was by far the most dramatic. After signing the purchase agreement in April 0f 2023 the long wait began. Due to Covid related part shortages (elect was by far the most dramatic. After signing the purchase agreement in April 0f 2023 the long wait began. Due to Covid related part shortages (electronic chips) mostly, no fault of the dealer, my order for a 2023 Prius Prime gradually became a 2024.Finally on Aug 24, 2024, I took delivery of my car. Throughout the process my dealer Mr. Ralston Dunn always kept me updated with the latest developments, without me initiating a call. Ralston, who I consider a friend, was experiencing the same frustration as I. Knowing Ralston was on the job, trying to keep me informed, greatly eased the stress of the delay. Sunrise Toyota North has always provided a comfortable, relaxed buying and service environment. The service group, very professional, will suggest certain services that need to be addressed. Service will prioritize services based on importance to ease the burden on the wallet. Fast and friendly service, accommodating scheduling, makes for painless all-around experience. More
We've bought several cars over the years, but this dealership was by far the most helpful, friendly, courteous experience we've ever had. Jonathan and Ben listened respectfully to our needs, found the dealership was by far the most helpful, friendly, courteous experience we've ever had. Jonathan and Ben listened respectfully to our needs, found the exact Prius we were looking for, and got it for us in two weeks. Jon spent all the time we needed to explain to us how the hybrid system worked. Both Jon and Ben offered extra features, but didn't pressure us to accept things we didn't want. The service was outstanding. More
I just leased a new 2024 Prius/Prime. We had to wait a couple of months before our color choice came in but it came in ahead of schedule. Our salesman, Ralston Dunn worked with us and mad We had to wait a couple of months before our color choice came in but it came in ahead of schedule. Our salesman, Ralston Dunn worked with us and made the entire transaction go smoothly. Upon delivery he patiently went over the cars features in a way that we could understand it. Highly recommended. More
I just purchased a 2024 Land Cruiser and I could not be happier with the buying process. My salesman Ralston Dunn was great to work with. He was informative , easy going and had great communication with me happier with the buying process. My salesman Ralston Dunn was great to work with. He was informative , easy going and had great communication with me and I didn't experience any of the concerns I've had in the past when buying a car. I'd highly recommend him and this dealership if you're looking to buy or lease your next vehicle. Sales manager Mike Reynolds was equally great to deal with. More
On Monday 6/17/2024 I stopped by for a state inspection and oil change for my 2020 Sienna that I brought from this dealer. First, the lady in the service desk told me that state inspection is no longer fre and oil change for my 2020 Sienna that I brought from this dealer. First, the lady in the service desk told me that state inspection is no longer free since I did not stop by exactly within one year. Last year I was there on June 3rd or 4th this year on 17th. Even though I clearly remember that I was told during buying the car that state inspection will be free for life time! I asked the lady I would like someone to show me how to get my spare tire (it is underneath the car somewhere) since no one showed me during buying. The gentleman next to her on the service counter told me I do not have spare tire but my tires are run flat. I was doubtful and still requested to double check. After inspection she told me I need two new front tires to pass the inspection. She still claimed I have run flat tires. I left and I went to a tire only garage in Ronkonkoma. They showed me my spare tire underneath back of the passenger seat and categorically told me I have regular tires. I replced the front tires and got my new inspection sticker (from another garage). I do not think I will ever go back to Sunrise Toyota North for sevicing again! More
Everyone was great. No hassles. Would recommend. I was led through the process without pressure. Jonathan Heredia was very accommodating and friendly. Alan Rosenburg fro No hassles. Would recommend. I was led through the process without pressure. Jonathan Heredia was very accommodating and friendly. Alan Rosenburg from Allstate got me a good deal. More
This is my fourth Toyota that I’ve bought from Sunrise Toyota North since 2005. Very happy with our choices of cars from the dealership who makes us feel welcome whenever we’re there whether to buy a car Toyota North since 2005. Very happy with our choices of cars from the dealership who makes us feel welcome whenever we’re there whether to buy a car or for service. This last purchase was of the 2024 RAV4 hybrid XSE.We worked with Ralston Dunn, our salesman and he was very professional and courteous and knowledgeable about the car we were looking to buy and worked diligently to find us the vehicle we really wanted. He went through an hour and a half of instructions and descriptions of how the car operates and how to do all of the work that we need to do to get started. He was very patient while describing how to use the features and very intuitive to realize when I needed to have a further description of the operation. Had no time during the numerous times that we met and discussed online the requirements that we were looking for did we ever feel intimidated by Ralston, which makes me feel comfortable when I go and buy a car. I recommend purchasing a car from Ralston Dunn at Sunrise Toyota North for your next vehicle. More
I enjoyed the experience at Sunrise Toyota North, Ralston Dunn is my go-to salesperson, he’s trustworthy, honest, and understood exactly what my car shopping needs were. Ralston communicated clearly; he unde Dunn is my go-to salesperson, he’s trustworthy, honest, and understood exactly what my car shopping needs were. Ralston communicated clearly; he understood my concerns, told me my options, and was patient with my 20 questions and procrastination. The entire process was quick and painless. Thank You, Ralston Dunn, I'm loving my Rav4 Prime Hybrid Plugin. More
Great experience buying my new Toyota Corolla Cross. Damont was an excellent salesman. He tried very hard to get me this car and his Sales Manager Guy made it happen. Guy said “We,re not all the same Damont was an excellent salesman. He tried very hard to get me this car and his Sales Manager Guy made it happen. Guy said “We,re not all the same,”. and proved it to me, They are the best! More