Sunrise Ford - Service Center
Fontana, CA
85 Reviews of Sunrise Ford - Service Center
If I could I would give 0 stars. Very unprofessional customer service. I took in my Mustang for a recall on my doors and when I picked up my car, I was told the PSI on my tires were 32 and as soon as I customer service. I took in my Mustang for a recall on my doors and when I picked up my car, I was told the PSI on my tires were 32 and as soon as I drove off the lot, my car alerted me the PSI was 21, the fender was detached, my trunk was opened and there was a crack on my fender. I was very disappointed with the way they mishandled my vehicle for a simple recall. I called to get this fixed and they did nothing to fix this nor did they apologize. Very rude employees, it was my first time here and I will NEVER go back again. I have never been disrespected at any dealerships except for Ford. I highly recommend going elsewhere or they too will ruin your Mustang GT 5.0 More
Great experience. Curious and always setting up appointments and getting vehicle and a great time. Always giving updates on vehicle when would send a text. appointments and getting vehicle and a great time. Always giving updates on vehicle when would send a text. More
Expectations Met Every Visit I have gone to Sunrise for regular maintenance on my trucks’ for over 20 years. I know that I can take my vehicles in and leave with confidence. I hav I have gone to Sunrise for regular maintenance on my trucks’ for over 20 years. I know that I can take my vehicles in and leave with confidence. I have enjoyed the service writers honesty and will continue to utilize their services. More
My car had a recall on my airbag. The service I recieved was great. Everyone from calling making the appointment to picking up my car was awesome. they were kind and polite. They were professional with that was great. Everyone from calling making the appointment to picking up my car was awesome. they were kind and polite. They were professional with that human touch. My car was done hours before the time I was told it would be ready. I recommend Sunrise Ford to everyone that needs to service there vehicle. Make sure you ask for Jay. Hey was awesome. More
My experience with sunrise ford was by far the best my service provider Jay was incredible he kept me updated and very helpful getting me my rental. Thanks Jay service provider Jay was incredible he kept me updated and very helpful getting me my rental. Thanks Jay More
Professional and courteous service. I purchased my F150 truck a year and a half ago from Sunrise Ford and couldn't be happier with the service and customer support. I purchased my F150 truck a year and a half ago from Sunrise Ford and couldn't be happier with the service and customer support. More
I appreciate the doors being open so could just walk in. The only door that wasn’t open was the cashiers but I had a paper towel to use. Fast service and rep Donald was pleasant. Thank you The only door that wasn’t open was the cashiers but I had a paper towel to use. Fast service and rep Donald was pleasant. Thank you More
Vary Good. Great Dealership sales people are friendly and vary courteous. Have purchased 3 vehicles from this Dealership and my experience has always been good Great Dealership sales people are friendly and vary courteous. Have purchased 3 vehicles from this Dealership and my experience has always been good. I would recommend purchasing a vehicle from sunrise. More
Love the costumer service here. Keep it up guys! Have not received great costumer service like this in any other dealerships I’ve taken my truck to. Will keep returning to this dealership for service not received great costumer service like this in any other dealerships I’ve taken my truck to. Will keep returning to this dealership for service More
Quick service, in & out, super easy. Even delivered my paperwork to me where I was working inside the dealership while I waited, instead of having me come to the office. Very pleasant experience. paperwork to me where I was working inside the dealership while I waited, instead of having me come to the office. Very pleasant experience. More