Sunrise Ford - Service Center
Fontana, CA
85 Reviews of Sunrise Ford - Service Center
Over all the experience was great! Elsa bent over backwards to make certain we were satisfied. Van was brought in without an appointment for a rather large Safety Recall, we added maintenance and van backwards to make certain we were satisfied. Van was brought in without an appointment for a rather large Safety Recall, we added maintenance and van was completed a day earlier than anticipated. More
Poor communication never got my rental car the day they said it would be ready the tech had the timing off a tooth car had a miss had to wait a additional 3 days to get the vehicle back and I will never se said it would be ready the tech had the timing off a tooth car had a miss had to wait a additional 3 days to get the vehicle back and I will never send any of my vehicles back to sunrise Ford More
Close to home and a very great service department that works with you on your issues and concerns from start to finish This shop is a 5 star service center. works with you on your issues and concerns from start to finish This shop is a 5 star service center. More
I used to be a dedicated customer of this dealership, close to work and people were nice. I purchase my last car here. Unfortunately my car broke down close to home and in order to honor the extended wa close to work and people were nice. I purchase my last car here. Unfortunately my car broke down close to home and in order to honor the extended warranty Sunrise had to release it. Mr Ruben Fernandez from service refused and was very unhelpful, one could almost say rude. He acknowledged that Sunrise could not look at my car in the next two weeks for been behind their work scheduled and I would have to rent a car or find another transportation. Still he refused, helping a customer in need is not his priority. He only needed to say yes so my car can be immediately repaired at a different dealership. He said no, and hanged up. From now I can firmly say stay away from Sunrise Ford Dealership, they do not care about their customers More
Poor customer service no one answers there phone bad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad More
I love Sunrise Ford, their team is great and I've never had any issues. I've purchased 4 vehicles from this dealership and would definitely refer them to my friends and family. I took my car in for ser had any issues. I've purchased 4 vehicles from this dealership and would definitely refer them to my friends and family. I took my car in for service and as always, they did a great job and I was in and out as I went through the Quick Lane! Thanks Jason and Sunrise Ford More
Purchased a van here and then had problem with another car purchased at our local dealership. They took care of the problem that the other place couldn't figure out. I'm so happy with them, both sales a car purchased at our local dealership. They took care of the problem that the other place couldn't figure out. I'm so happy with them, both sales and service! More
The service department was great. The people were very friendly and knowledgeable. They serviced my truck quickly. I do miss the snack bar.Thanks to all. friendly and knowledgeable. They serviced my truck quickly. I do miss the snack bar.Thanks to all. More
Sunrise Ford has always been a great dealer to take my cars to. They always have attended to my vehicle as quickly as possible. I know my car is well taken care of. cars to. They always have attended to my vehicle as quickly as possible. I know my car is well taken care of. More
Jay was friendly and a straight shooter. He worked within my time constraints and told me up front what couldn't be done in that time. Promised me that my truck would be finished on time and delivered. Made my time constraints and told me up front what couldn't be done in that time. Promised me that my truck would be finished on time and delivered. Made an 1,800 mile trip back home to Spokane, WA towing a trailer right after service was done and the truck ran like a champ. When I'm in the area again I will get survive at Sunrise with Jay as my adviser. More