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Sunrise Ford - Service Center

Fontana, CA

2.2
85 Reviews

85 Reviews of Sunrise Ford - Service Center

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August 05, 2021

Over all the experience was great! Elsa bent over backwards to make certain we were satisfied. Van was brought in without an appointment for a rather large Safety Recall, we added maintenance and van More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elsa Olivero
Aug 05, 2021 -

kb responded

very helpful

July 13, 2021

Poor communication never got my rental car the day they said it would be ready the tech had the timing off a tooth car had a miss had to wait a additional 3 days to get the vehicle back and I will never se More

by charlesroe1939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
July 02, 2021

Close to home and a very great service department that works with you on your issues and concerns from start to finish This shop is a 5 star service center. More

by Ralph767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
June 03, 2021

I used to be a dedicated customer of this dealership, close to work and people were nice. I purchase my last car here. Unfortunately my car broke down close to home and in order to honor the extended wa More

by JJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
ruben fernandez
May 29, 2021

Poor customer service no one answers there phone bad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad More

by Jbluvsccl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie Puentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luan Antuna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Morley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bruncati
March 16, 2021

I love Sunrise Ford, their team is great and I've never had any issues. I've purchased 4 vehicles from this dealership and would definitely refer them to my friends and family. I took my car in for ser More

by Cecelia27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
December 03, 2020

Purchased a van here and then had problem with another car purchased at our local dealership. They took care of the problem that the other place couldn't figure out. I'm so happy with them, both sales a More

by andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Caroline, Coach Mark
November 06, 2020

The service department was great. The people were very friendly and knowledgeable. They serviced my truck quickly. I do miss the snack bar.Thanks to all. More

by adiosjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department people.
September 18, 2020

Sunrise Ford has always been a great dealer to take my cars to. They always have attended to my vehicle as quickly as possible. I know my car is well taken care of. More

by Aaron_betts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue
August 31, 2020

Jay was friendly and a straight shooter. He worked within my time constraints and told me up front what couldn't be done in that time. Promised me that my truck would be finished on time and delivered. Made More

by merhaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Paterson, Service Advisor
2
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