Sun State Ford

We have purchased 3 ford's from sunstate, a fusion, escape, and maverick. The latest sales representative was Mikk, he was personable, helpful, and embodies the dealerships motto. Thank you Mikk. The escape, and maverick. The latest sales representative was Mikk, he was personable, helpful, and embodies the dealerships motto. Thank you Mikk. The service representative, Maurice, has been exemplary. He has made us comfortable and seems to genuinely care. Maurice even after service corrected a payment issue and called to inform us of a rebate. Thank you Maurice. I certainly consider the employees we have encountered as trusted. More

TERRIBLE, ABSOLUTELY AWFUL these jokers took my wifes' car off her and advised they would look into the repair. ford flex. 4 days later they haven't even looked at it. called and they said that they have car off her and advised they would look into the repair. ford flex. 4 days later they haven't even looked at it. called and they said that they have had cars there for months that they haven't even looked at they are that busy. my advice would be don't take the work on if you cant do it? just an idea! I asked the guy if they are going to look at it or we will come and get it. His response was when do you want to come and get it. Honestly I have never ever experienced such awful service with any car dealership service center. My advice is avoid this place at all costs More

Took my vehicle in after a minor accident, quoted 10 days to repair, vehicle took over 70 due to the numerous issues they created with the vehicle. Damaged multiple panels and accessories on the vehicle. Hoo to repair, vehicle took over 70 due to the numerous issues they created with the vehicle. Damaged multiple panels and accessories on the vehicle. Hood was damaged, Door the paint was burned, the front bumper And shocks were damaged with caustic chemicals and refused to replace them! When they finally delivered vehicle back it had 2 mis matched headlights, 1 chrome 1 black. Management is non existent and will ignore you. 70 days 4 repaints the color is still way off. Heavy orange peel, trash in the clear coat, over spray. Any issue you can expect I experienced in the 70 day ordeal. More

Made a morning appointment for scheduled service on my truck. Maurice was my service advisor. Have dealt with him on a prior visit and will always request him. Super nice and helpful. Was given a shuttle truck. Maurice was my service advisor. Have dealt with him on a prior visit and will always request him. Super nice and helpful. Was given a shuttle lift back to work by an equally nice gentleman. Had my truck ready to be picked up by noon. It was extremely clean inside which hasn’t always been the case with other repair shops. Very good experience overall. More

Don Raymond took fantastic care of making sure the brakes were replaced properly on my F150 4x4. He kept in contact with me so my vehicle was ready for pickup when I needed it. were replaced properly on my F150 4x4. He kept in contact with me so my vehicle was ready for pickup when I needed it. More

Maurice in the service Dept. gave excellent care, it was a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. More

A special thanks to Maurice in the service department for having exceptional customer service and for always taking great care of my vehicle over the past 9 years. having exceptional customer service and for always taking great care of my vehicle over the past 9 years. More

Don went above and beyond to help me with a lug nut problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. More

Don took fantastic care of my truck needs as always. He is a pleasure to work with. The repairs to the A/C controls work like the original equipment, is a pleasure to work with. The repairs to the A/C controls work like the original equipment, More

Excellent service by Donald, kept me informed, answered my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. More