
Sun State Ford
Orlando, FL
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225 Reviews of Sun State Ford
Mida and John in sales were great! Both of them really took good care of us! They were very honest and fair! Ron in accessories was very informative and helpful. We will definite Both of them really took good care of us! They were very honest and fair! Ron in accessories was very informative and helpful. We will definitely be using him for our Ford add ons! Charles in finance was great as well! Very friendly and knowledgeable!! I would definitely recommend this dealership!! More
I was looking to get my son an F-150 and talked to a number of dealerships. Edrick Torres was my salesperson and we communicated by text for a number of days to identify what they had, what I wanted, m number of dealerships. Edrick Torres was my salesperson and we communicated by text for a number of days to identify what they had, what I wanted, my price range, and what would be the best vehicle for my needs. When I went to the dealership, things were easy and went fairly quickly. We agreed upon a fair price and everything got taken care of easily. Left with the new truck that night. Edrick was great to work with, took care of things in advance, and made the process as easy as possible. I recommend both Sun State Ford and Edrick if you are looking for a Ford. I was treated very well and accomplished what I wanted. More
Don Raymond and the other guys were very helpful! Treated me like family, I would 100% recommend this dealership over any other ones I’ve been to! Treated me like family, I would 100% recommend this dealership over any other ones I’ve been to! More
I would like to thank Don for helping me out with my Ford Transit. He was very professional and kept me inform of my Ford Transit. If any customer goes to Sun State Ford to have there vehicle serviced I sugg Transit. He was very professional and kept me inform of my Ford Transit. If any customer goes to Sun State Ford to have there vehicle serviced I suggest you ask for Don. He will get things done. Thanks again Don More
Terrible service. They don’t even bother making eye contact before they talk to you. Good luck trying by the phone as they won’t listen before transferring you to a vo They don’t even bother making eye contact before they talk to you. Good luck trying by the phone as they won’t listen before transferring you to a voicemail. No wonder Ford can’t stay in business without help from the government. Find a different dealer. These 5 stars are probably all bought by the dealership. More
Bought a Cadillac Escalade a few months ago. I paid Book Value I thought was a fair price. I recently wanted to trade a truck. Well I tried to use the convenient internet Dept. The guy was not p I paid Book Value I thought was a fair price. I recently wanted to trade a truck. Well I tried to use the convenient internet Dept. The guy was not professional. I was offered $10,000 under TRADE BOOK Value. Just an insult. I am suppose to paid over book value for there's because of a shortage but mine is not worth even consumer trade book value. Also when shopping my car around mine car had serious body damage that was not disclosed to me. I would RUN. More
Very unhappy with the service I received when buying my vehicle and everything I’ve had to deal with. When buying my car I had paid $4,000 down towards the total and when writing out the check it was writt vehicle and everything I’ve had to deal with. When buying my car I had paid $4,000 down towards the total and when writing out the check it was written for the wrong amount due to lack of communication. So I then had to get a refund for my $4,000, wait multiple days for it to be put back in my bank and then go to the bank myself to put the money down. I then just recently called my finance guy, Charles. Because I was told my registration would be sent to me in the mail, due to me living about 2 hours from the dealership. And my temporary tag they gave me expires in 3 days and I still have gotten nothing nor heard anything from them. So when speaking with my finance guy Charles, Saturday, he said Im going to have to call back on Monday, to speak with their desk clerk about my problem. Even though my tag expires, in 3 days…. He then proceeded to tell me that I have plenty of time. And that I have to call back on Monday to speak with their desk clerk. Very displeased with how I was getting treated after purchasing a 40,000 dollar vehicle. And now my temp tag and temp registration is going to expire and I have to deal with any consequences. Do not recommend going to them to buy a vehicle. If you can go somewhere else, do it. More