Sullivan Cadillac - Service Center

SULLIVAN Cadillac will let you die! Service department was supposed to give me a free inspection, but then charged me $115. The next day both of my front tires blew out almost killing Service department was supposed to give me a free inspection, but then charged me $115. The next day both of my front tires blew out almost killing me and my family. Are tires not part of a standard inspection anymore?? Also, no coolant or transmission fluid in the vehicle. I got charged a waste disposal fee. Did they forget to fill it up or never checked it at all?? DO NOT TRUST ANYONE AT SULLIVAN CADILLACS IN OCALA. More

Service Department My wife called and told me her tire pressure was low on her rear tire. We were leaving for a cruise the following week and had little time to fit this My wife called and told me her tire pressure was low on her rear tire. We were leaving for a cruise the following week and had little time to fit this problem in. I looked at the tire and it had a nail in it I called the dealership spoke with Jaime Daigle she said bring the car down they would either patch it or replace the tire she made sure they had one in stock. While it was their they rotated the tires and changed the oil. This service department is very professional and polite. I would purchase my next vehicle from this dealership. Thanks Robert O’Briski More

Service I was having problems with my Cue system spoke with Jaime Daigle from the service dept. She suggested I bring it down so they could look at it. Three I was having problems with my Cue system spoke with Jaime Daigle from the service dept. She suggested I bring it down so they could look at it. Three days later I was out the door with a new system! I would rate this service Department a Five! I will consider buying my next Cadillac from this Dealership based on my experience's from the service Department. Robert O'Briski. More