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Sullivan Cadillac - Service Center

Ocala, FL

4.5
423 Reviews

423 Reviews of Sullivan Cadillac - Service Center

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June 13, 2023

Service was at the time allotted,the greeting was welcoming.everything was explained. the charge was in my opinion, excessive. More

by TWMATELLC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 15, 2023 -

Sullivan Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sullivan Cadillac Team

June 10, 2023

Professional and knowledgeable staff who kept the entire process pleasant! Quick decisions were made during the negotiations. Highly recommend. More

by etbuk1
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Smith
Jun 13, 2023 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

June 09, 2023

Friendly, courteous staff, always ready and willing to help. Very welcoming to all customers, whether buying or for service. More

by OSNLVNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

June 09, 2023

Appreciate help from Jamie in the service department. She is AWESOME! Love dealing with her. She is an asset to your dealership. More

by TIMPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

June 08, 2023

Jamie always does a great and efficient job. She is very professional. Thank you very much. More

by GUY.AVEDISIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 09, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

June 08, 2023

I deal with Jamie and she is amazing and professional. Aleays extremely efficient Kent’s too. More

by TANIAMYBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service delartment
Jun 09, 2023 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

June 01, 2023

Both the service right now man Matt and the service manager went out of their way to make sure I was happy More

by TFLGATOR47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 02, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

June 01, 2023

Always on time , answers questions, very courteous and helpful and always very personable and professional! More

by MAGSWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember name but was a very nice young woman
Jun 02, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

June 01, 2023

Jaime is the best. Always helpful and interested in my issue she also makes sure the detailing is done to perfection. More

by LINDA4795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 02, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

June 01, 2023

Service good but still have a rattle under trunk. Jamie is the best. Thank you More

by DMSTENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service Excellent
Jun 02, 2023 -

Sullivan Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sullivan Cadillac Team