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Sullivan Cadillac

Ocala, FL

4.6
742 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 742 reviews

June 27, 2023

In all my years of buying, owning or having many vehicles serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door w More

by legamix51
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Woods. Jamie in Ocala service and Helena Chiefland service
Jun 29, 2023 -

Sullivan Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sullivan Cadillac Team

Jun 29, 2023 -

legamix51 responded

You are welcome. Know how sincerely we are speaking about our whole experience with your team. You need to take the way you treat your customers out to the rest of the world. It sure would be a much better place to live. You are a blessing. Sincerly, LEGAMIX51.

June 26, 2023

Inquired about a New Lyric. Got back the price is the sticker plus $12,000 for Environmental package plus $900 for the dealer fee. Sorry I don’t think anyone is that stupid. Cur More

by Lgraffius
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brianna Noce
Jun 28, 2023 -

Sullivan Cadillac responded

Thank you for your feedback. We apologize that the price was higher than expected. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

Jun 28, 2023 -

Lgraffius responded

No thank you. I have no interest in a dealership that creates an absurd dealer add on fee of $12,000! Just call it what it really is and say it’s a “market adjustment” . Posting a price on Autotrader and your website $12,000 below your real selling price wastes both my time and your employees. Check out Mullinax they are up front about all fees.

June 26, 2023

Ac went out one week after I got car. Told had new AC compresser!! Was I lied to?? More

by jbensel61
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Dennis Wood d_woods@sullivancadillac.com

June 24, 2023

JARED WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS AND HE DIDN'T KNOW HE FOUND SONEONE WHO DID I WOULD RECOMMEND HIM TO ALL THAT WERE LOOKING FOR A NEW Cadillac Great Job More

by turtle271
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

June 24, 2023

No need to leave a review because it would be horrible, but Rich Gerbers taking care of it so the problem will be solved hopefully today More

by ocalatom2
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Sullivan Cadillac responded

Our team has acknowledged this review.

June 24, 2023

This is our seventh purchase a Cadillac said this dealership and never in our years of marriage you’re buying cars which is over 60 and we had the problems we’ve had this time More

by ocalatom2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley, Joseph Trott
Jun 26, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

June 22, 2023

Jamie in the service department has always been very helpful for me and she went above and beyond again this time. Thank you. More

by SATELLITE992000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie in service department
Jun 23, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

June 21, 2023

Easiest car buying experience ever! Found the truck online everything was done over the phone, drive down signed and was on my way back home. Great people. More

by RAFESLAUGHTER94
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rollin
Jun 23, 2023 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

June 20, 2023

Service was completed in a timely fashion. Service employee were courteous and helpful. All work was completed as instructed More

by ncbock1947
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 22, 2023 -

Sullivan Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Sullivan Cadillac Team

June 20, 2023

They Service Staff is was great. Quick and efficient with high levels of professionalism. All round great interaction. More

by rajragoonanan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
service department
Jun 22, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

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