Back

Suburban Volkswagen of Farmington Hills

Farmington Hills, MI

4.7
202 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
Contact Dealership

37911 Grand River Avenue

Farmington Hills, MI

48335

Directions

By Type

Showing 202 reviews

July 10, 2026

Thank you so much for your efficient and helpful advice, Eddie. I will definitely come back again. More

by wass3rnixe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for taking the time to share this feedback with our team here at Suburban Volkswagen of Farmington Hills! It's great to know that you had a positive experience with us. Eddie will be glad to hear your kind words. See you next time!

June 30, 2026

It's been a minute since I was there, but I'm going back in for service soon, and came onto the site to make sure he works there still. Eddie worked through my repair options, explained what was wrong in la More

by El
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Suburban Volkswagen of Farmington Hills responded

El, thank you for coming back to us at Suburban Volkswagen of Farmington Hills! We're glad Eddie was patient and thorough, making you feel secure. We look forward to helping again soon!

June 18, 2026

Everyone that we met and worked with was friendly, professional, and very knowledgeable. Corey Jefferson did an excellent job walking us through the entire process and making sure we understood all th More

by Darrin Brandal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Tarrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Suburban Volkswagen of Farmington Hills responded

Darrin, we are so glad to hear Corey, Peter, and the rest of our team made your experience smooth and stress-free! Thank you for choosing Suburban Volkswagen of Farmington Hills and for sharing your feedback. Safe travels!

June 16, 2026

Chelsea was very easy to work with, communication was excellent, and she helped resolve a service related issue. A+ all the way More

by Stuart L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Tarrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Suburban Volkswagen of Farmington Hills responded

Stuart, thank you for the great review! We’re delighted to hear you had such a smooth and successful experience with Chelsea and the team. We look forward to working with you again at Suburban Volkswagen of Farmington Hills!

June 05, 2026

BEWARE OF THIS DEALERSHIP l! !!!!!!!!! The second they have your name on the contract they instantly forget all about you and do not care about resolving problems that they cause More

by Hugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Bazzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Munson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beidoun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri
Jun 09, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi Hugh, I'm very sorry to hear about these issues with your registration, and I want to sincerely apologize for the hold-up here. If you call me back or reach out to me here, I will make sure this mix-up gets resolved for you. I can be reached at any time - Kevin Morrison - Sales Manager - kevinmorrison@lithia.com

Jun 10, 2026 -

Hugh responded

Call you? I have several times, no help, just excuses about fedex losing the plate, it wasn’t fedex that put the wrong plate in the envelope, consider refunding the money you were paid to get my plate you have my address mail it try putting the check or money order in the proper envelope so you don’t have to blame someone else for your team’s failure.

May 21, 2026

Kens customer care skills are exceptional he and Keith are the reason I continue to come back and recommend Suburban Volkswagen of FarmyHills More

by ddelaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for the review! We’re pleased Ken, Keith, and the team continue to deliver excellent service. We value your recommendation and look forward to your next visit here at Suburban Volkswagen of Farmington Hills! Safe travels!

April 24, 2026

Complete and thorough service at every visit. Thank you for taking the time to check warranties More

by Johnjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi John, We can't thank you enough for the kind review. Your business is truly appreciated here at Suburban Volkswagen of Farmington Hills. We look forward to working with you again soon!

April 23, 2026

Eddie was very professional and offered various maintenance options for my vehicle. The estimated service time he gave me was spot on and I was able to choose the right service options More

by jimmydontcallmejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Suburban Volkswagen of Farmington Hills responded

We’re pleased that Eddie made you feel confident in your service choices here at Suburban Volkswagen of Farmington Hills. Thank you for sharing your feedback, we hope to welcome you back next time!

April 16, 2026

The team was great! Gave us many options to look at! Found the green goblin to be the perfect fit! I would do business here again. More

by Tylerjfields23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Suburban Volkswagen of Farmington Hills responded

Hi Tyler, it's fantastic to hear that our team was so helpful! We’re glad the “green goblin” was the perfect fit. We’d love to have you back at Suburban Volkswagen of Farmington Hills!

April 08, 2026

I had a good overall experience buying my VW Tiguan. The process was smooth, the staff was helpful, and everything was clearly explained from start to finish. More

by jorpalau87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for sharing your feedback! We're delighted to hear everything went smoothly for you here at Suburban Volkswagen of Farmington Hills. Enjoy your new Tiguan, and be sure to swing by again soon!

1
...