Suburban Toyota of Troy

Cannot say enough, good things about this dealership. Brandon was salesman and Travis, the sales manager. They went above and beyond to get my college daughter into a dream car she did not think it was e Brandon was salesman and Travis, the sales manager. They went above and beyond to get my college daughter into a dream car she did not think it was even possible. No high-pressure sales no pushing as a matter of fact, they even told us to think about it. Make sure she would be happy with all the figures. Even the finance manager was outstanding and that’s usually where things twist. I was waiting for the twist, but it never happened. As a matter of fact, he explained everything thoroughly to make sure we were very comfortable with all our decisions. I have bought a lot of vehicles over the years this was probably one of the best experiences. I cannot recommend the folks at suburban Toyota in Troy more highly!!!! More

This dealership got me in early, kept communication up throughout the entire process electronically and in person, and got me back on the road in less than an hour. Great experience. throughout the entire process electronically and in person, and got me back on the road in less than an hour. Great experience. More

Suburban Toyota provided excellent customer service and my vehicle was ready in time as promised my vehicle was ready in time as promised More

The service was done feet quickly and efficiently and everyone I spoke to were very professional. everyone I spoke to were very professional. More

Salesperson (Nataliia Medvetska) was knowledgeable, professional and very helpful. She answered all questions, got back to me promptly and ensured that I was kept in the loop on the delivery process. professional and very helpful. She answered all questions, got back to me promptly and ensured that I was kept in the loop on the delivery process. More

Damon is great and I always bring my vehicle here for service. I am disappointed that my salesman left. service. I am disappointed that my salesman left. More

Professional, humble, customer friendly. Expedited staff knows their job and many more positive things Keep it up Expedited staff knows their job and many more positive things Keep it up More

Recently bought a 2026 4Runner Limited HEV. Process was seamless thanks to Alexis Neff – very professional, followed up promptly on questions and never made us feel pressured. If she didn’t kno Process was seamless thanks to Alexis Neff – very professional, followed up promptly on questions and never made us feel pressured. If she didn’t know something, she didn’t make anything up and never faked an answer - she went and got the accurate answer. Clear communicator, friendly and respectful. Smooth and stress-free transaction. Shout-outs also to: Pete who helped handle the final paperwork efficiently; Brandon who detailed our vehicle, and Tom who pitched in at pick-up. Switched our business from another local Toyota dealer. Will definitely come back to Suburban Toyota in Troy – recommend working with Alexis. More

Yes I believe it was just a nice new experience since this is my first Toyota this is my first Toyota More

I recently purchased a 2026 Toyota RAV4 from Suburban Toyota of Troy, and I couldn’t be more pleased with the entire experience. From start to finish, my sales representative Alexis Neff made the process Toyota of Troy, and I couldn’t be more pleased with the entire experience. From start to finish, my sales representative Alexis Neff made the process incredibly smooth and straightforward. Alexis was knowledgeable, patient, and genuinely invested in helping me find the right vehicle at the right price. She listened to my needs and didn’t push unnecessary add-ons or pressure me into anything I wasn’t comfortable with. Her professionalism and friendly demeanor made what can often be a stressful process feel effortless. I also want to commend Sales Manager Darius, who worked closely with us to secure the best possible deal. His willingness to negotiate fairly and transparently showed that this dealership truly values its customers and wants to build long-term relationships rather than just make a quick sale. The entire team at Suburban Toyota of Troy exceeded my expectations. I’m driving away in a wonderful vehicle, and I have complete confidence in my purchase. If you’re in the market for a Toyota, I highly recommend asking for Alexis Neff – she’ll take great care of you. Thank you, Alexis and Darius, for making this such a positive experience! More