Suburban Toyota of Farmington Hills

Aiyad was excellent to work with! He was very helpful with finding a new vehicle for my family. Easy to work with, communicated very well, extremely knowledgeable, and took time to sh He was very helpful with finding a new vehicle for my family. Easy to work with, communicated very well, extremely knowledgeable, and took time to show all features on vehicle. Highly recommend!! More

The whole process that I experienced here was very smooth and easy to follow. I had no troubles through signing documents and getting my payments through. and easy to follow. I had no troubles through signing documents and getting my payments through. More

Great customer service. Awring has a great customer service. She put lot of time and effort to choose the right car. Thank you Awring has a great customer service. She put lot of time and effort to choose the right car. Thank you More

The sales agent Arwing Ahmed was very helpful in everything. I’d truly appreciate her professionalism and respect in helping me navigate through buying process. everything. I’d truly appreciate her professionalism and respect in helping me navigate through buying process. More

SALES VISIT – USED Misled Into Buying an Unsafe Vehicle – Very Disappointed with Suburban Toyota of Farmington Hills I had a terrible experience with Suburban Toyota of Farmington Hills. I bought a used – Very Disappointed with Suburban Toyota of Farmington Hills I had a terrible experience with Suburban Toyota of Farmington Hills. I bought a used vehicle with damage listed on the Carfax. When I asked about it, the salesperson only pointed to a small side dent—never mentioning the front-end damage. After bringing the car home, I noticed issues with the front bumper and had it inspected. A mechanic found structural damage to the front impact bar, making the vehicle unsafe to drive. I contacted the dealership right away. They said they’d “look into it,” but never followed up. After posting a review, they responded publicly asking me to contact them. I did—but even after speaking with them, they continue to avoid correcting the problem. It feels like their concern is more about appearances than actually resolving the issue. While I understand the car was sold “as-is,” this goes beyond that—it's about misrepresenting the condition and refusing to take responsibility. I’m still open to a resolution, but only if it’s sincere. I strongly advise anyone buying from this dealership to get an independent inspection and not rely on verbal claims. My experience was extremely disappointing, and I hope others are more cautious. More

Awring is very patient with us and walk through the offer in detail. And she is very helpful in exploring different payments options. In the end, the car set up process is very nice. I really appreciate her in detail. And she is very helpful in exploring different payments options. In the end, the car set up process is very nice. I really appreciate her help and service all the way. :) More

Issa, Just wanted to reach out and thank you for all of your help with the new car purchase. It was a pleasure working with you during this process, and I thank you for keeping me updated th you for all of your help with the new car purchase. It was a pleasure working with you during this process, and I thank you for keeping me updated throughout the process. I don't have Jeremy's email, but could you please thank him as well. He worked through his lunch to get folks in and out, and seemed to still be very polite and pleasant. Again thanks so much to the both of you. More

Very friendly and easy to talk salesman. Describe everything in detail and provide you the best options as per your need. I wish him best of luck in future. Describe everything in detail and provide you the best options as per your need. I wish him best of luck in future. More

Waqas is very professional and helpful salesman. Explain everything is detail and provide you with the best option as per your need. I wish him best of luck for future. Explain everything is detail and provide you with the best option as per your need. I wish him best of luck for future. More

My wife is very specific about what she wants and likes. We were able to make the deal happen with the Honda Pilot Elite even with a few hiccups that were out of Don’s control, his excellent customer servic We were able to make the deal happen with the Honda Pilot Elite even with a few hiccups that were out of Don’s control, his excellent customer service, helped us find the perfect car for our family. We will shop again with him. Thank you so much Don for all of your hard work. More