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Suburban Mazda of Farmington Hills
Farmington Hills, MI
598 Reviews
Making the decision to buy a new Mazda is easy to do with our great selection of new Mazda vehicles. After all, each of our new models has head-turning style and tons of features that add to your wonderful driving experience. Farmington Hills drivers demand excellence on the road, and our quality vehicles do not disappoint in any way. From smaller coupes to larger SUVs and many options in between, you can easily find the perfect vehicle to take home when you stop our dealership soon. Remember that we are also your source for affordable financing and excellent vehicle service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 598 reviews
April 15, 2014
Great customer experience Brian was great at explaining the features on the car and worked hard to get us the lowest possible financing option. Everyone was friendly and knowl Brian was great at explaining the features on the car and worked hard to get us the lowest possible financing option. Everyone was friendly and knowledgeable. More
by JoshuaHitchcock
April 12, 2014
Mazda3 2011 broken motor mount 2011 Mazda3(Certified Pre-Owned). Bought it less than a month ago. Already had to take the car in 4 times. The very first time the certification said 2011 Mazda3(Certified Pre-Owned). Bought it less than a month ago. Already had to take the car in 4 times. The very first time the certification said that the car was in "good shape". Took the car in the very next day with warped rotors and a bad brake pad, kept hearing grinding noise from the right passenger side under the hood which seems like a bad motor mount to me. Apparently Mazda's are well known for the "AWESOME" motor mounts on their cars which keep on failing every 50K miles. The dealer fixes the rotor issue, but would not agree that the motor mount is gone bad. Was told that it is normal for those make and model to make that kind of a noise which sounds utter B.S to me. Asked for a re-inspection the 3rd time during which they found some minor repair work to be done on the car. Makes me wonder what kind of a shoddy certification job was done in the first place by the dealership. And ohh before i forget, it has been almost a month and the Mazda Customer Service in CA say they haven't received any paperwork as of today which shows that the car is CPO.!! Very Very Poor dealership. They claim to be factory trained mechanics. But still can't do the certification properly!!! Ridiculous. More
by khive
Employees Worked With
Brian, Aaron
April 06, 2014
Damon Vasoughi is an excellent sales consultant. He pays attention to the details and went the extra mile to make sure all my questions were answered. He was assisted by Brian and Mark and I appreciated th attention to the details and went the extra mile to make sure all my questions were answered. He was assisted by Brian and Mark and I appreciated their care and concern in making sure I was a satisfied customer. More
by KarieM0re
Employees Worked With
Damon Vasoughi
March 28, 2014
Brian was outstanding and very professional. Very down to earth..I trusted his opinion and he had a very pleasant and kind way about him. I will definitely send friends and family to him. earth..I trusted his opinion and he had a very pleasant and kind way about him. I will definitely send friends and family to him. More
by shubbard2
Employees Worked With
Brian Graham
February 01, 2014
I could not have asked for a better overall experience. After multiple unpleasant car buying struggles in the past, it was incredibly refreshing to have such a positive experience at Suburban imports in Fa After multiple unpleasant car buying struggles in the past, it was incredibly refreshing to have such a positive experience at Suburban imports in Farmington Hills. I came to Suburban hoping to trade in my car and purchase a used vehicle. After being low-balled by multiple other dealerships, Suburban was able to give me exactly what I asked for my trade-in. They even came down on the price of the new vehicle I was hoping to purchase. The staff at Suburban, were both genuine and helpful, especially my salesman Sean Music. This dealership focuses on great costumer service rather than solely how much money can be made. I truly felt taken care of and that I had received a great deal(not often can you say that leaving any car dealership). I would highly recommend this dealership if you are looking to have a positive, simple, and stress-free experience. More
by alewis2591
Employees Worked With
Sean Music
October 29, 2013
I loved working with Damon and Mark. Both were incredibly helpful and friendly. I thought I would need to wait for the car I wanted to be ordered and delivered to the dealership, but I left the S incredibly helpful and friendly. I thought I would need to wait for the car I wanted to be ordered and delivered to the dealership, but I left the SAME DAY with the EXACT car I had wanted and the process could not have gone more smoothly. This is the 5th car I have leased through Suburban, and I would never consider going anywhere else. Every experience I have had with this dealership and its employees has been very positive. I highly recommend this dealership to anyone interested in a Mazda product!! More
by tebtoole
Employees Worked With
Damon Vasoughi
April 20, 2013
My name is Jurabek Mamatov, and I am a customer. I liked this car and service very much. Everybody was nice with me, espicially Mr. Andrew. Thank you to everybody. this car and service very much. Everybody was nice with me, espicially Mr. Andrew. Thank you to everybody. More
by Jurabek
March 12, 2013
Andrew is a very nice and honest guy. He made my first experience buying a car completely smooth and easy. He kept in contact with me the whole way through making sure everything was just perfect before I experience buying a car completely smooth and easy. He kept in contact with me the whole way through making sure everything was just perfect before I drove off with my new Mazda CX-5. Im very happy with the whole experience and would do business with Andrew and Suburban again. More
by jma11
