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Suburban Mazda of Farmington Hills
Farmington Hills, MI
598 Reviews
Making the decision to buy a new Mazda is easy to do with our great selection of new Mazda vehicles. After all, each of our new models has head-turning style and tons of features that add to your wonderful driving experience. Farmington Hills drivers demand excellence on the road, and our quality vehicles do not disappoint in any way. From smaller coupes to larger SUVs and many options in between, you can easily find the perfect vehicle to take home when you stop our dealership soon. Remember that we are also your source for affordable financing and excellent vehicle service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 598 reviews
July 19, 2015
Great Service Every Time I just purchased my second Mazda 3 from Suburban. The purchasing experience and service experience are always first class, friendly, and supremely pr I just purchased my second Mazda 3 from Suburban. The purchasing experience and service experience are always first class, friendly, and supremely professional. Their staff is friendly, knowledgeable, and always ready to help. More
by rkuhn
Employees Worked With
Diane Richmond
June 03, 2015
Always great service! I've been dealing with Suburban Mazda in Farmington Hills for over 10 years! I've never been disappointed. Every one is friendly, knowledgable, and I've been dealing with Suburban Mazda in Farmington Hills for over 10 years! I've never been disappointed. Every one is friendly, knowledgable, and efficient. I usually wait in their clean comfortable waiting area. They always wash my car and never leave any grease, etc. inside. Always a pleasure to go there! More
by Apple
Employees Worked With
Diane Richmond
May 29, 2015
Service as it should be. I was surprised by the service values that's offered by this dealer. Top notch service without the price shock. The service staff are so friendly an I was surprised by the service values that's offered by this dealer. Top notch service without the price shock. The service staff are so friendly and helpful. More
by Mhafiz
Employees Worked With
Jim Ross
May 25, 2015
professional service on a vehicle Stellar experience!. I came for a service on my Mazda. Charles, service representative, provided an exceptional service, explaining, and making Stellar experience!. I came for a service on my Mazda. Charles, service representative, provided an exceptional service, explaining, and making sure that the problem was fix( the credit goes to mechanics as well), friendly, explained why things had to be done ( nail in the tire, which had to be changed, tires to be rotated, etc.) I can say that I am now a walking testimonial of purchasing tire insurance for any future Mazda vehicles... More
by mazdunia15
Employees Worked With
Charles, service representative, Mark Schankowski, Damon Vasoughi
May 24, 2015
oil change and tire rotate and a friendly atmostphere the service was a nice and fast i was in and oout in 30 mininutes which is a lot faster than i thought i will be back for my next maintiance and my n the service was a nice and fast i was in and oout in 30 mininutes which is a lot faster than i thought i will be back for my next maintiance and my next car More
by pizza guy 1955
Employees Worked With
Mark Schankowski, Diane Richmond
May 11, 2015
The best dealer for both sales and service in mere Detroit Had another amazing experience at Mazda Suburban of Farmington Hills--I bought a 2001 Mazda Tribute 14 years ago and from the day I purchased it, they Had another amazing experience at Mazda Suburban of Farmington Hills--I bought a 2001 Mazda Tribute 14 years ago and from the day I purchased it, they have cared lovingly for my car and always kept me advised of service needs, gave prompt and friendly service, and we're very professional. When it came time to get another vehicle, I searched every other dealer- thinking the cx5 was too small---in the end came back to Mazda and fell in love with the cx5 ( not as small as it appears). The sales dept treated me like family, gave me tons of information, allowed me to make a slow decision with no high pressure sales strategies like other dealers. Everyone there, from the sales person Damon to the sales manager Mark, the service dept Jeff and Aaron-- too name only some of those involved in helping me decide on options, etc. --all were the greatest! In the end, I am the proud owner of a new 2016 Mazda CX-5 GT after driving my 2001 mazda all these years. A really fun experience at this dealer! More
by Mary
Employees Worked With
Service dept Jeff, Aaron and finance person Brian. To name a few , Mark Schankowski, Damon Vasoughi
February 18, 2015
Professional and Friendly Service I have owned six Mazda vehicles. Each vehicle was purchased or leased from Suburban Mazda. I have always been treated fairly and the sales staff has c I have owned six Mazda vehicles. Each vehicle was purchased or leased from Suburban Mazda. I have always been treated fairly and the sales staff has consistently worked hard to provide me with the best model car that meets my budget. Recently I took my Mazda 3 to the service department for a routine oil change. As always the service staff was friendly and knowledgeable. I waited for my vehicle and it as done in a timely manner. Jeff Cook was my service representative. He is an excellent representative and asset to Suburban Mazda. More
by zoomzoom
Employees Worked With
Jeff Cook
February 03, 2015
Always a great place My family and I have been going to the same dealership for 11+ years, I have personally leased 3 Mazda 6's and as of the summer a Mazda CX5. This is t My family and I have been going to the same dealership for 11+ years, I have personally leased 3 Mazda 6's and as of the summer a Mazda CX5. This is the only place I trust to get all the work done with all my cars. The biggest reason I come to the dealership is to see Diane Richmond and Mark Schankowski they have known me for a long time, always take care of me by going above and beyond in customer service. As many of you know we in Michigan love getting lots and lots of snow , we I decided to take my Mazda 2015 CX5 AMD out for a drive during and after all the crazy amount of snow we got this past Sunday and Monday, and the car drove like a champ through all the snow most people I saw get stuck or go through, I do not have any snow tires on the CX5 but it went over all the snow and ice in my way with out any effort and even better the car did not eat all the gas to do it! What I would like to say is this dealer ship is so amazing I drive sometimes 30+ miles out of my way even just to get an oil change . Thank You So Much!!! More
by Pavel
Employees Worked With
Mark Schankowski, Diane Richmond
January 21, 2015
Big Thanks to Diane Richmond My recent visit to Surburban Dealers was stellar. I have had two previous leased Mazda 6 and was considering another Brand. However after researching My recent visit to Surburban Dealers was stellar. I have had two previous leased Mazda 6 and was considering another Brand. However after researching the other brand and making comparisons I decided to stay with Mazda. The reason for my stay was due to Diane Richmond. She has always been patience, thorough and very informative. She enjoys her job, but more importantly loves helping her customers. Whether i'm in the showroom or service area, she makes you feel important with her winning personality. She worked with the financial rep to make the numbers work for me with the type of vehicle selected. I'm hoping to enjoy my Mazda 3 with the future. Thanks again Diane!!! From Brenda C More
by Kindness is best!
Employees Worked With
Diane Richmond
January 18, 2015
Another Fabulous car buying experience! This is my second leasing experience with Mazda. They make the transition to getting your new car easy and comfortable. Diane Richmond is always very This is my second leasing experience with Mazda. They make the transition to getting your new car easy and comfortable. Diane Richmond is always very knowledgeable and friendly. No pressure in purchasing anything you're not sure about. Everyone you come in contact with here from the service dept. to the sales team always have a smile on and are ready to help. I would definitely recommend anyone considering a new car to come here, you will not need to go anywhere else! I also love my new Mazda 6, drives like a dream! More
by Claire Blanchard
Employees Worked With
Diane Richmond
