Suburban Mazda of Farmington Hills

One of the best car buying experiences I've had The staff at this dealership are all extremely helpful and friendly. I dealt primarily with Alex Esse and Mark Schankowski. They were very efficient The staff at this dealership are all extremely helpful and friendly. I dealt primarily with Alex Esse and Mark Schankowski. They were very efficient and responded promptly to questions. I got exactly the vehicle I was looking for and everything went very smoothly. Highly recommended. More

Great Experience! Had a really great experience at Suburban leasing my new car. Sonya Harris was so friendly and helpful, as was the manager Mark. I switched to this Had a really great experience at Suburban leasing my new car. Sonya Harris was so friendly and helpful, as was the manager Mark. I switched to this dealership after having a terrible experience at another dealership, and I'm glad I did! We will definitely be back. More

Great Experience Dan Ferrara was very helpful and answered all the questions I had. We went to 5 other dealerships looking at vehicles and decided that the Mazda CX-3 Dan Ferrara was very helpful and answered all the questions I had. We went to 5 other dealerships looking at vehicles and decided that the Mazda CX-3 was the vehicle for me. There was no pressure at all and I was just given good information. We decided on the SUV on a Saturday and they found it in the color and options we wanted and got it to us on Monday. The pricing was good. Overall my experience was excellent. Definitely would refer this dealership and would go back myself. More

Very good car leasing Experience with Suburban Mazda! Before walking in the Suburban Mazda dealership, I must have dealt with at least 5-6 dealers regarding my car leasing deals. My terms were pretty stra Before walking in the Suburban Mazda dealership, I must have dealt with at least 5-6 dealers regarding my car leasing deals. My terms were pretty straight forward: choice of car, per month budget, max down payment and features I need. Most of those dealers I went to, made things really complicated and finally nothing came to fruition. With Diane Richmond, it was exactly opposite! First thing we did, we went out for a test-drive where she explained all things about Mazda 3. Hats off to her for doing her homework. So much knowledge about the car, the brand and more! Then it came down to negotiations. no hassle, no pressure, I told her this is what I can afford and boom, I got the car! I will Highly recommend her and the dealership to my friends and family. Thanks a Ton Diane!! More

Excellent!! Sonya is really helpful and was very prompt with all the questions I had. There was no pressure at all from the beginning. Sonya along with Mark was v Sonya is really helpful and was very prompt with all the questions I had. There was no pressure at all from the beginning. Sonya along with Mark was very helpful in assessing my situation and suggesting an optimal solution. When I went to pick up the car, she had all the documents ready to go and I was able to be on my way in less than 45 mins. Overall a great and very pleasant buying experience. I am loving my new Mazda!! More

No pressure, no gimmicks, no hassle I had done my research watching the internet pricing of Mazda 6 Tourings at dealers within an hour of my home. Suburban Farmingtonhills Mazda consiste I had done my research watching the internet pricing of Mazda 6 Tourings at dealers within an hour of my home. Suburban Farmingtonhills Mazda consistently had the lowest price with the largest inventory. My husband and I met Sonya Harris on a Tuesday morning for a test drive. Sonya was personable, polite, curteous, and knowledgeable. When she presented us with the offer, it was consistent with the Internet pricing I had seen -- absolutely no need to haggle. Sonya answered all of my questions and let me know that getting the car I wanted (blue reflex color, moon/Bose, heated seats) would be no problem. Sonya was right! We arrived at the dealer 9:55AM Saturday and left an hour 'ish later with a beautiful new car. I highly recommend the dealership in general and Sonya in particular. More

Love my New Mazda Miata This is the second car we have purchased at this dealership and worked with Diane Richmond. She is helpful, knowledgeable and thorough. I wouldn't hes This is the second car we have purchased at this dealership and worked with Diane Richmond. She is helpful, knowledgeable and thorough. I wouldn't hesitate to return and work with Diane in the future! Thank you, Diane! I love my new car! More

Outstanding! Diane Richmond deserves kudoes for her capable handling of customers. Not only is she sociable, she is incredibly knowledgable about Mazda products. Diane Richmond deserves kudoes for her capable handling of customers. Not only is she sociable, she is incredibly knowledgable about Mazda products. Added to the fact that I had a bad sales experience with my last Toyota Matrix lease, I am a curious person. Diane patiently answered all my questions. I especially appreciated the lack of pressure, for she allowed me plenty of time to decide on the right vehicle. I'm sure she helped me to lease the right one, for I've been driving around in the snow with confidence, warm seats, and a big smile on my face. More

Avoid ALL Service Sales team great however the service........... I took my car to Mazda of Farmington HIils, Where I met a guy named Brian. Seemed like a nice at fi Sales team great however the service........... I took my car to Mazda of Farmington HIils, Where I met a guy named Brian. Seemed like a nice at first. I kindly asked him to test drive my car because their bodyshop did poor quality of work Suburban Collision of Farmington Hills. Which was the reason I was their for their poor quality of work. I waited ended up waiting 3 hours only to be sent home and come back when the part arrived. I found the noise was coming from the poor quality of work and other missing parts! I asked Brian if it was safe to drive he said "yes" and trusted him. I later found out that it was a big safety issue driving my car after getting a second opinion. Driving a car that is unsafe causing a potential accident isn't worth it the risking my life. No one is accountable seems no a days. If can can steer one person away my review then it was well worth it. Nobody should have to deal with what I went through. I will not never step into the dealership again. More

Very pleasant car buying experience with Diane I had a very pleasant car buying experience with Diane Richmond at Suburban Mazda. Diane was able to sit down with me and tell me all about the Mazda I had a very pleasant car buying experience with Diane Richmond at Suburban Mazda. Diane was able to sit down with me and tell me all about the Mazda brand, which was new to me, as well as provide detailed information about multiple vehicles and trims. Diane was very patient with my longer than average time from first visit to purchase and was able to answer all my questions, and that of my spouse when we were both able to come in to the dealership. I would recommend not only trying Mazda if you've never dealt with the brand, but also Suburban Mazda and Diane as a saleswoman. More