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Suburban Mazda of Farmington Hills

Farmington Hills, MI

4.8
598 Reviews
Making the decision to buy a new Mazda is easy to do with our great selection of new Mazda vehicles. After all, each of our new models has head-turning style and tons of features that add to your wonderful driving experience. Farmington Hills drivers demand excellence on the road, and our quality vehicles do not disappoint in any way. From smaller coupes to larger SUVs and many options in between, you can easily find the perfect vehicle to take home when you stop our dealership soon. Remember that we are also your source for affordable financing and excellent vehicle service.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 598 reviews

June 09, 2022

When you have an appt they are on time as soon as you pull up. More

by NUNU3.ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jun 10, 2022 -

Suburban Mazda of Farmington Hills responded

Nunu3.anderson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Mazda of Farmington Hills. Che' Shaydak GM

June 09, 2022

The people here must think auto sales a joke. Des was coy and condescending. Management did nothing but stand by and watch her do a garbage job of pushing full price. More

by 😑
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Che Shaydak, Lou Cardinale, Desiree Madden
Jun 16, 2022 -

Suburban Mazda of Farmington Hills responded

Hello 😑, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts. Che' Shaydak GM

May 28, 2022

Really positive experience. Overall they were friendly and helpful. No high pressure sales and I would have no problem recommending them to a friend. More

by paulrogers_2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jun 01, 2022 -

Suburban Mazda of Farmington Hills responded

We look forward to your next visit! Take care!

April 24, 2022

Left 3 phone messages after visiting - Ms Madden never returned call and leased New 2022 Mazda from another dealer. More

by Mike S
Recommend Dealer
Yes
Employees Worked With
Courtney Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahara Amhaz, Desiree Madden
Apr 26, 2022 -

Suburban Mazda of Farmington Hills responded

Hi Mike S! We're so happy we were able to help you out!

April 18, 2022

Car shopping these days has become both convenient and a hassle, simultaneously. On one hand, the entirety of your vehicle purchase can be done at home, at work or wherever you are but on the other hand, m More

by RGOIMARAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake , Desiree Madden
Apr 21, 2022 -

Suburban Mazda of Farmington Hills responded

Rgoimarac, we're happy you found our staff to be so supportive during your experience here at Suburban Mazda of Farmington Hills. We sincerely thank you for the positive review, and look forward to seeing you again soon! Che' Shaydak GM

April 17, 2022

Finally got the CX-5. I really love it. I have to say that the Suburban Mazda of Farmington Hills is probably the best Mazda dealer in this area. Kaila is nice and ans More

by Yifan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake , Kaila Malone
Apr 19, 2022 -

Suburban Mazda of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Mazda of Farmington Hills

April 15, 2022

I purchased my new Mazda CX-5 in just one visit. Kaila was so helpful, fast, but not pushy. She was very responsive and available throughout the process. Kaila also was so great in facilitating my t More

by abdelhalimmohamed9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
Apr 19, 2022 -

Suburban Mazda of Farmington Hills responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2022

Purchased our new CX-5 quickly and painlessly. Kaila was very responsive, available throughout the process, and did not pressure us to purchase more car then we came for. 5 stars. More

by Zach Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Kaila Malone
Apr 14, 2022 -

Suburban Mazda of Farmington Hills responded

Zach Z, thank you for your kind words and this wonderful review!

March 23, 2022

Every staff person was helpful and attentive and knew that they were doing. No one was high pressure. More

by heidisargis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Murley - Finance, Desiree Madden
Mar 31, 2022 -

Suburban Mazda of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2022

Desiree worked hard to get my my new CX-5 with the exact specifications I wanted, for a fair price. Even more impressive in this crazy market. More

by MattInMichigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Desiree Madden
Mar 24, 2022 -

Suburban Mazda of Farmington Hills responded

Hi! We're so happy we were able to help you out!

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