Suburban INFINITI of Novi

Jean is very professional, attentive, knowledgeable, and passionate about his work. My husband and I decided to buy a second car from him. We are satisfied customers times two! passionate about his work. My husband and I decided to buy a second car from him. We are satisfied customers times two! More

Brian is amazing. He was very helpful with helping me finance my q50. Any questions were answered quickly and thoroughly! Highly recommend. - Kenneth Myrie He was very helpful with helping me finance my q50. Any questions were answered quickly and thoroughly! Highly recommend. - Kenneth Myrie More

Friendly and professional staff, facility is clean and nice. My salesman Jean-Joseph Limage was knowledgeable, personable, and helpful. He worked diligently to make sure I purchased a vehicle I was happ nice. My salesman Jean-Joseph Limage was knowledgeable, personable, and helpful. He worked diligently to make sure I purchased a vehicle I was happy with that fit my desired payment range. He was also very helpful with taking the time to go over the vehicles features to help me learn some of the basic functions. This is a dealership and salesman I would recommend to others. More

My husband and I visited the Suburban Infiniti of Novi on 8/23/22 to consider purchasing a QX60. Devyn assisted us by providing several vehicles to consider and choose from. Devyn made us feel comfort 8/23/22 to consider purchasing a QX60. Devyn assisted us by providing several vehicles to consider and choose from. Devyn made us feel comfortable while we took our time trying to select the right vehicle for us. Devyn answered our questions that helped us decide on purchasing the 2020 QX60! Devyn was professional, organized and patient and helpful. Devyn also took the time to show us how to connect our cellphones to the Bluetooth, put our license plates on the car, and he was very detailed and patient in explaining to use various features on our vehicle. My husband and I had fun engaging with Devyn while we took care of necessary paperwork. We picked up our QX60 and could not be happier. My husband and I feel comfortable recommending Devyn to help them in purchasing vehicle from Suburban Infiniti of Novi! My husband and I took pictures with Devyn to help celebrate our purchase! Thanks Devyn Pickens for a great experience. We will be back when we need another vehicle. Captoria Snipes More

I have an amazing QX60 thanks to Jean! Spectacular service, Jean went above and beyond! Personable in the digital age! Jean is extremely resourceful using the computer and in person se Spectacular service, Jean went above and beyond! Personable in the digital age! Jean is extremely resourceful using the computer and in person service. This is my second vehicle with Jean. I will come back again, repeat! More

I don't know anyone who LIKES buying a car - it's stressful to find the one you want, and then to try to ensure you're getting the best deal possible while navigating things like vehicle cost negotia stressful to find the one you want, and then to try to ensure you're getting the best deal possible while navigating things like vehicle cost negotiation, financing, trade-in value....it can easily be overwhelming! Jean was up front and honest with us, while also being personable and authentically charming. I've never laughed so much while buying a car - and my husband and I both agreed it was the most fun we've ever had buying a car! In addition to the levity, Jean was very professional, informative, and outright helpful. Next time we are in the market for a car, we will definitely be calling Jean first! More

Jean was awesome to work with! We drove over an hour to look at a car and he made the buying process super simple and stress free! I definitely will not hesitate to return to Jean We drove over an hour to look at a car and he made the buying process super simple and stress free! I definitely will not hesitate to return to Jean in the future! More

Jean is amazing! Buying a car can be stressful, and we were impressed with the level of care he showed and his transparency throughout the process. He went above and Buying a car can be stressful, and we were impressed with the level of care he showed and his transparency throughout the process. He went above and beyond our expectations. More

I had a great experience! The entire staff was very friendly and knowledgeable. But Layann is absolutely great! She really did make a dream come true! The entire staff was very friendly and knowledgeable. But Layann is absolutely great! She really did make a dream come true! More

As a repeat customer of Jean Limage II and the Suburban Infiniti team of Novi, my experience was exceptional and professional. The leasing experience was customer focused with my automotive and budget need Infiniti team of Novi, my experience was exceptional and professional. The leasing experience was customer focused with my automotive and budget needs being the focal point. From the showroom receptionist through the process of financing with Mostapha Farris, all documents were explained in detail to my satisfaction. The successful and positive customer experience is credited to my sales consultant Jean Joseph Limage II, who with patience, knowledge of the vehicle and understanding of my individual leasing situation shaped an outstanding experience. The superior technology was explained to my satisfaction with new features highlighted. Thank you to all the professionals at Suburban Infiniti of Novi, including the detail and prep technicians and the service and parts personnel. I highly recommend Suburban Infiniti of Novi and Jean Limage II to persons seeking a high quality vehicle with advanced technology and quality support services. Cindy P. More