Suburban INFINITI of Novi

Gigi was very friendly and helpful. The dealership was true to their word and I would recommend them to anyone. The dealership was true to their word and I would recommend them to anyone. More

My honest review. . Gigi is amazing. She went above and beyond to bless me with my vehicle. She was very professional throughout the process. She got me approved so qui . Gigi is amazing. She went above and beyond to bless me with my vehicle. She was very professional throughout the process. She got me approved so quick and easily. I definitely would recommend her to everyone. If you don’t know where to start, please check her out at Suburban Infiniti of Novi. They have the BEST rates, low payments and will stay within your budget. I couldn’t be more happy I chose to do business there. More

Jean was very nice and considerate. He was very helpful and I would definitely recommend seeing him to buy a car He was very helpful and I would definitely recommend seeing him to buy a car More

Everything was very professional. I saw what I wanted and left out with what I wanted. I saw what I wanted and left out with what I wanted. More

They force you to take a paint and interior warranty for over 1,000 dollars and I asked several times about info and still don’t have it. I’m going to look into if they are allowed to do that over 1,000 dollars and I asked several times about info and still don’t have it. I’m going to look into if they are allowed to do that More

Buyer beware. I found a vehicle on cars.com that I liked that was being sold by this dealership. Imagine my surprise when i saw that the price on the dealer websi I found a vehicle on cars.com that I liked that was being sold by this dealership. Imagine my surprise when i saw that the price on the dealer website was over $1000 more than on cars.com. I asked a rep about this via chat, and they simply made excuses and didn't have an answer. Disappointing. A kind of bait and switch unfortunately. It's too bad - I liked that vehicle. But I won't be buying from these people. More

We had an excellent experience with Suburban Infiniti of Novi! JEAN (he’s a big guy like Shaquille O’neal with glasses 🤓) was really a cool guy, very knowledgeable, responsive, & went above & beyond with a Novi! JEAN (he’s a big guy like Shaquille O’neal with glasses 🤓) was really a cool guy, very knowledgeable, responsive, & went above & beyond with any questions that we had & not once did we feel pressured! It’s the absolute best experience we’ve ever had buying a car! Jean is definitely a gem of any dealership company that they could ever have! We would higly recommend to friends & families. We would definitely consider them again in the future. More

Jean was wonderful. He actually made purchasing a car a pleasant experience.with his natural ability to connect with his customers. I've purchased a lot of cars over t He actually made purchasing a car a pleasant experience.with his natural ability to connect with his customers. I've purchased a lot of cars over the years and Jean made this experience the best one yet. Suburban Infiniti of Novi is a definite cut above the rest. More

Considering no longer dealing with this dealership will be trying the Troy Infiniti for future service. be trying the Troy Infiniti for future service. More

Thank you Jean-Joseph Limage II for a super fantastic experience! The dealership was clean and welcoming once you enter. The customer service was excellent from each person encountered. Jean-Joseph Limag experience! The dealership was clean and welcoming once you enter. The customer service was excellent from each person encountered. Jean-Joseph Limage II is the best salesman EVER! Thank you much for my wonderful experience with the leasing of my new vehicle. 5 stars is not enough for Jean should be 10. More