Suburban Ford of Troy

The atmosphere of SFOT is different than other dealerships I've experienced. I honestly felt like they cared, even after my purchase. I'm pleasantly surprised to feel like I and my purchase is imp dealerships I've experienced. I honestly felt like they cared, even after my purchase. I'm pleasantly surprised to feel like I and my purchase is important to them. Even when there was a hiccup after only 9 days after my purchase SFOT reassured me and took the time to look into and correct the hiccup, no charge to me. Everyone says hello and I can honestly say so far it has been the best dealership experience I've ever had. Joe Grillo was super to work with. His easy going, totally positive attitude, made this purchase so fun and easy. Joe answered every question I had, and if he couldn't, he was assertive in getting me an answer. He was genuinely excited for me in regards to the Ford F150 I purchased. Thank You Joe! More

This was a great experience! Everyone I met with was friendly and super helpful! Willing to help me during every step of the process. Everyone I met with was friendly and super helpful! Willing to help me during every step of the process. More

Brian was absolutely excellent to work with! He made sure to find me a vehicle I would love. I walked in hoping to find a used Bronco Sport but with so many selling, I walked away with a new car He made sure to find me a vehicle I would love. I walked in hoping to find a used Bronco Sport but with so many selling, I walked away with a new car and I do feel confident that I made the right decision. He is super friendly and honest. Brian was not pushy and didn’t make me feel pressured that I had to buy anything but was excited to find something for me that I would be happy with. I would recommend him to anyone! Thank you so much! More

Working with Herb in sales and Aaron in finance was a pleasure. No pressure on selecting a truck that met are needs. Helped and came up with a solution for trade in issue. With both, the professionali pleasure. No pressure on selecting a truck that met are needs. Helped and came up with a solution for trade in issue. With both, the professionalism, communication skills and knowledge of the vehicle and how we wanted to finance the truck we wanted was excellent. More

Always positive willing to help greatest salesman I know and great person suburban collection a member of Bollei enterprises LLC and great person suburban collection a member of Bollei enterprises LLC More

Al was easy to work with and transparent on the process for fixing our vehicle. for fixing our vehicle. More

I worked with Brian Lagodna on the procurement of an E-Transit van. Mr. Lagodna's attention to detail, communication, and professionalism were all fantastic. At every step of the process he was on top E-Transit van. Mr. Lagodna's attention to detail, communication, and professionalism were all fantastic. At every step of the process he was on top of everything that needed to be done. He even checked in with me the day before delivery to let me know that the vehicle will be fully charged and ready to go as soon as I arrived to pick it up. This was especially appreciated as I needed the vehicle's full range to make it home without having to charge on the way. More

Absolutely hands down the best car buying experience! Brian the salesman I worked with was awesome! I want to give a huge shot out to Gus as well. These guys were true professionals but gave you a warm Brian the salesman I worked with was awesome! I want to give a huge shot out to Gus as well. These guys were true professionals but gave you a warm family feeling. Don't hesitate give them a shot! More

Herb worked really hard on getting us the car we needed at the time we needed it. I appreciate how efficient he was in communicating answers we had and just overall no fluff in his sales strategy. It was a at the time we needed it. I appreciate how efficient he was in communicating answers we had and just overall no fluff in his sales strategy. It was all business and all efficient and I love that as a busy business owner. The text follow ups were greatly appreciated as we needed to communicate a few more details and texts kept the ball moving forward as opposed to phone calls everytime. Herb also didn't mind that he spoke to me and a few others within our organization to get the paperwork set up right. And when I told Herb I needed the car delivered, it was done same day. It was a positive experience working with Herb. More