Suburban Ford of Sterling Heights

Kate was extremely helpful throughout the car buying process. We love our new car and will definitely be back! process. We love our new car and will definitely be back! More

My experience with Kate has been incredible. She is proactive, personable, and persistent! Her support in showing me around different car options and giving me test drives was incredible. She She is proactive, personable, and persistent! Her support in showing me around different car options and giving me test drives was incredible. She got me a great deal on my lease and provided all the details as expected. I would recommend Kate any day. More

Youssef you were absolutely wonderful! I greatly appreciate your help, and time! Oh also for the ford escape. I greatly appreciate your help, and time! Oh also for the ford escape. More

He was very nice he helped us with everything we needed to get help with and he had a great attitude great smile and he sold the car to get help with and he had a great attitude great smile and he sold the car More

Youssef was the most amazing salesman I have ever worked with. I recommend everyone to go see him for their future cars. with. I recommend everyone to go see him for their future cars. More

Ali was fantastic and took the time to make sure we knew everything about the vehicle we were interested in. He was very thorough and we had a great experience. everything about the vehicle we were interested in. He was very thorough and we had a great experience. More

Kate did a fantastic job with helping us find our perfect vehicle. She was a pleasure to work with and made us feel comfortable with every step of the process. vehicle. She was a pleasure to work with and made us feel comfortable with every step of the process. More

We went in with extremely low expectations based on previous experiences elsewhere. From the moment we walked in we were greeted with a smiling face and great conversation. Nicholas came up to the desk previous experiences elsewhere. From the moment we walked in we were greeted with a smiling face and great conversation. Nicholas came up to the desk to help us. He went above and beyond to get us what we wanted while keeping our budget in mind. We walked out very happy with our new purchase! Highly recommend! More

I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you! More

Very happy working with Youseff and Suburban to replace my old vehicle and a very speedy process once it was available for purchase. my old vehicle and a very speedy process once it was available for purchase. More