Suburban Ford of Sterling Heights

Worked with a great salesman, Mike Smitley, who spent alot of time getting me a great deal on my new 2012 Ford FusionSEL! Thanks, Mike!! alot of time getting me a great deal on my new 2012 Ford FusionSEL! Thanks, Mike!! More

We have purchased two cars from Mark Harbour since October, 2010. He is great to work with. We live about 25 miles away but are willing to drive because of the professionalism, timeliness and overal October, 2010. He is great to work with. We live about 25 miles away but are willing to drive because of the professionalism, timeliness and overall experience working with Mark and Suburban Ford of Sterling Heights. Mark makes it very easy. All "leg work" was done over the phone and via email. Once Mark had the car that we wanted, we made an appointment to come and pick it up. All of the paperwork was ready and the car was washed and waiting out front. We have nothing but good things to say about Mark Harbour and Suburban Ford of Sterling Heights. More

My Salesperson provides the knowledge and service that I am looking for. He knows my needs and goes out of his way to make sure that I get the service I require.He is always available when I have questions am looking for. He knows my needs and goes out of his way to make sure that I get the service I require.He is always available when I have questions and does not hesitate to call to follow up on our business. More

We went to Kevin at Suburban after a very bad experience with another Metro Detroit Ford Dealership. We were interested in the Taurus SHO. Kevin took a ton of time previous to our visit looking into what we with another Metro Detroit Ford Dealership. We were interested in the Taurus SHO. Kevin took a ton of time previous to our visit looking into what we wanted and found our SHO and beat the price of the Dealership that blew us off. Kevin and several others stayed after closing time to finalize our deal so that we could take our new car home that Saturday instead of having us come back after the weekend! We are in love with our new car and because of Kevin and his excellent service and follow up as well as the friendliness of all of the people at Suburban, we will be going back for our next new vehicle to Kevin and Suburban Ford of Sterling Heights. More

Dealership is very helpfull, friendly and knowledgable. I had an idea of what I wanted when I went in. Mark our salesman listened and provided us with all the info in a timely manner. Let us test drive t I had an idea of what I wanted when I went in. Mark our salesman listened and provided us with all the info in a timely manner. Let us test drive the cars and proved that the deals could not be beat. We were happy with the results and drove away with 2 new cars. More

I had a great experience. Kevin was so friendly and helped me out so much. I was a little nervous and he made me feel at ease. They also have a cafeteria where I received a free sandwich and drink. helped me out so much. I was a little nervous and he made me feel at ease. They also have a cafeteria where I received a free sandwich and drink. I did not expect to leave with a new car the same night! The whole process took about 3 hours. Awesome experience! I would also like to mention that the dealership was very nice and clean. More

IAN WAS A PLEASURE TO DEAL WITH. HE WAS KNOWLEDGEABLE ON THE PRODUCTS. HE WASN'T AT ALL PUSHY AND LET ME TAKE THE LEAD. HE WAS VERY PATIENT WITH ME AS I NEEDED 3 TEST DRIVES TO DETERMINE WHICH CAR I WANTED THE PRODUCTS. HE WASN'T AT ALL PUSHY AND LET ME TAKE THE LEAD. HE WAS VERY PATIENT WITH ME AS I NEEDED 3 TEST DRIVES TO DETERMINE WHICH CAR I WANTED. HE ALSO RESPONDED IN A TIMELY MANNER VIA EMAIL. More

This place is the best! Mike Smitley is a very pleasant person to work with when buying a car. He listened to what I was looking for in a car and found it. After many years of buying a new car, I must say person to work with when buying a car. He listened to what I was looking for in a car and found it. After many years of buying a new car, I must say that this was my best experience with a dealership. More

I needed the type of dealer who I can be at ease with and feel free to talk. Mike Smitley fits the bill. He is pleasant and helpful and able to answer any concerns I had. I will definitely go to him for feel free to talk. Mike Smitley fits the bill. He is pleasant and helpful and able to answer any concerns I had. I will definitely go to him for my next purchase. More

I have worked with this dealership since 2008. All the employees I have dealt with have been very helpful on every visit. I have leased two different vehicles, an Escape and currently have a Fusion. I lov employees I have dealt with have been very helpful on every visit. I have leased two different vehicles, an Escape and currently have a Fusion. I love both cars and am looking forward to getting a third Ford vehicle lease or used car in the next few months. More