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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,048 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,048 reviews

May 17, 2025

Dylan was collegial with me to try putting a deal together. I am out of state and we had to iron out some bills in the road. I would recommend speaking with Dylan if you need a car More

by Benchmarkalbany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Molter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
May 19, 2025 -

Suburban Ford of Sterling Heights responded

Thank you for recommending Dylan and sharing your experience with Suburban Ford of Sterling Heights! We're glad to hear he was able to assist you smoothly, even from out of state. Safe travels in your new car!

May 16, 2025

Leased 2 vehicles w/this dealer many years ago & now, years later, We purchased one! Very pleased then & Exceptionally happy Now!! Knowledgeable, friendly staff & will Definitely return for our Next V More

by Lisel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Suburban Ford of Sterling Heights responded

Hi Lisel, it's fantastic to hear that your experience with Suburban Ford of Sterling Heights has been consistently positive over the years! We're delighted you chose us again and look forward to assisting you with your next vehicle. Safe driving!

May 13, 2025

Took my son here to purchase his first car. Kate was responsive despite being in high demand. She was patient and answered all of our questions. I highly recommend. Also Zach Simpson the financ More

by CS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Kate and Zach made your son's first car purchase a memorable experience at Suburban Ford of Sterling Heights! Thank you for recommending us, and we're glad the process was both informative and enjoyable. Safe travels in the new ride!

May 13, 2025

kate was excellent! you can’t go wrong with her. i bought my first car with her and she was 1000% honest. if you want to buy a car from a real person go to her. the proc More

by aellis023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Kate made your first car-buying experience at Suburban Ford of Sterling Heights so positive and straightforward! It's fantastic to know she provided honest service, making the process quick and simple. Thanks for recommending her!

May 13, 2025

Despite Kate not being our original person we were scheduled to, she saw us waiting in the lobby and took us in. Smooth purchase. Go to Kate. More

by Brock13y
Recommend Dealer
Yes
Employees Worked With
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Kate was able to assist you and make your purchase at Suburban Ford of Sterling Heights a smooth one. Thank you for recommending her, and we appreciate your feedback!

May 09, 2025

Came to dealership to test drive a vehicle via appointment. Vito was assigned to take care of me, Front desk paged him several times, but he couldn't bother to respond. I waited over 45 minutes More

by Bigbert_mi
Recommend Dealer
No
Employees Worked With
Vito Vultaggio
May 13, 2025 -

Suburban Ford of Sterling Heights responded

Thank you for your review. I'm sorry to hear about your experience with the level of response during your visit. This isn't the level of service we strive for and I apologize for any inconvenience caused. We hope you'll decide to give us another chance. Please reach out directly so we can ensure a better experience next time. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

April 29, 2025

Kate was absolutely amazing and super helpful throughout this experience! We came across some disagreement issues while trying to purchase a vehicle but Kate still made sure we got the car we wanted! My exp More

by Alyssa R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Suburban Ford of Sterling Heights responded

Hi Alyssa, we're delighted to hear that Kate made your experience at Suburban Ford of Sterling Heights a positive one! Thank you for the recommendation and kind words. Enjoy your new vehicle!

April 28, 2025

Kate made the leasing process incredibly easy and stress-free. She even found the exact car I wanted at a lower price than I expected. I couldn’t recommend her more highly. More

by Heather M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Apess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Suburban Ford of Sterling Heights responded

Hi Heather, we're delighted to hear that Kate made your leasing experience smooth and stress-free at Suburban Ford of Sterling Heights. Thank you for the recommendation! Enjoy your new car!

April 18, 2025

Nick was great to work with. Took the time to explain everything. Gave me pricing on the vehicles I was looking for. Very personable. I will definitely come back to him and recom More

by mjzakalowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Larock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Nick provided such a positive experience at Suburban Ford of Sterling Heights! Thank you for your recommendation, and we look forward to seeing you again in the future.

April 17, 2025

Thank you for making this deal happen for me. I appreciate all your effort and help. I’ll differently recommend you to all my family and friends thank you once again . More

by Jawariahanif88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auday Putrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that you had a positive experience with us at Suburban Ford of Sterling Heights! Thank you for your kind words and recommendations. We look forward to assisting your family and friends in the future!

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