Suburban Ford of Sterling Heights

Micahel was kind, knowledgeable, patient and so helpful! He really made our experience enjoyable and seamless! I'd highly recommend him to anyone who is looking for a car! 12/10 stars! He really made our experience enjoyable and seamless! I'd highly recommend him to anyone who is looking for a car! 12/10 stars! More

Nicolas was great to work with and was very responsive to all of our questions. all of our questions. More

Nick was awesome! Had some issues with used car I bought but he handled it quickly and to my 100 percent satisfaction! Thanks Nick Had some issues with used car I bought but he handled it quickly and to my 100 percent satisfaction! Thanks Nick More

Kate was excellent. She explained everything in great detail. Answered every question and if she did not know the answer she went and found it. She made me and my wife f She explained everything in great detail. Answered every question and if she did not know the answer she went and found it. She made me and my wife feel like we were royalty. The manager came over while she was busy getting info prepared and demonstrated the vehicle. Highly recommend Kate and the Ford family. They made us feel like one of them. More

Michael is an excellent salesman. He is knowledgeable, patient and kind. Took the time to address any questions or concerns. When I arrived my appointment could not be found even t He is knowledgeable, patient and kind. Took the time to address any questions or concerns. When I arrived my appointment could not be found even though I had confirmation. Michael immediately took me and began working with me. Truly an A+ experience, and tried to ensure I had every possible discount. Dylan in Finance was quick and thorough and extremely helpful throughout the process as well. This was my first time in by myself in the vehicle buying/leasing process and I truly appreciated how I was treated as an equal. I have had service in the past and was treated poorly because I was a woman alone and at no point did I feel less important or less valued because I was in buying a car alone. That was tremendous feeling to leave with. More

I was unexpectedly in the market for a new vehicle, and Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my budget. He even picked me up next door after returning my rental car, which saved me a lot of extra stress. If you’re in the market for a new vehicle, whether leasing or purchase, make sure you ask for Nick…you won’t regret it! More

Nick was Awesome! I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and available to answer any questions. I highly recommend asking for Nick if you’re looking for a great buying experience—he truly goes above and beyond. More

Ali in Sales, Jay in Management, and Alex in Finance were all down-to-earth people. They made sure my deal went through and took care of a few things that surprised me. Ali: What a great salesman. He's all down-to-earth people. They made sure my deal went through and took care of a few things that surprised me. Ali: What a great salesman. He's young but understands way beyond his years. Has a great personality and is very knowledgeable about the vehicles he is selling. Jay: Took the time to explain what the dealership could do for me to ensure my purchase was amazing and the vehicle was in top condition for the sale. Alex: He's the money guy, yet is very personable and very down to earth. He made sure our financial part of the deal went as smoothly as possible. Overall, my 76-mile drive one way was a huge success and worth driving down I-94 during rush hour. All 3 of these guys are great, and Suburban Ford of Sterling Heights is lucky to have them on their staff. Thanks, Ali, for putting up with my shenanigans, and thank the bathroom porter for me. lol 5 STAR DEALERSHIP can't go wrong here More

Great experience leasing my first Ford. Specifically communication, responsiveness and attentiveness. Highly recommend if you are in the market for a vehicle! Specifically communication, responsiveness and attentiveness. Highly recommend if you are in the market for a vehicle! More

Joe was so helpful & kind. He truly went above and beyond to help us. He even provided is with daily updates as we waited for the vehicle we wanted to purchase to be ready. It He truly went above and beyond to help us. He even provided is with daily updates as we waited for the vehicle we wanted to purchase to be ready. It was so nice to be able to easily reach him if we had questions along the way. Thank you so much Joe! You really took care of us and we so appreciate everything you did. More