Suburban Chrysler Dodge Jeep Ram of Troy

Since the day i walked into the Suburban Chrysler Dodge Jeep Ram of Troy, i was welcomed by a very nice Receptionist. I believe her name was Sara. I hope I got it right. She was very helpful had had a g Jeep Ram of Troy, i was welcomed by a very nice Receptionist. I believe her name was Sara. I hope I got it right. She was very helpful had had a great attitude. I met with Michael Fleming which walked me through a few items. I was listing optios I wanted in a Jeep, within a few moments were walking towards my futuer new vehicle. He showed me a couple different Jeeps and then the one I was to buy. We went on a test drive, I knew this was my next purchase. After leaving the dealership that day i looked at other vehicles, but none quite felt like the Jeep that i was in. I called Michael a few days later and requested another test drive just to make sure. I also needed to add a few more options to the vehicle. Mike said no problem. I walked into the Dealership once more and there was Sara, greeting me with a smile. I asked for Michael and her appeared. Michael and I discussed a few more thing and took my last test drive. To make a long story shorter. This was by far the Best Dealership I have visited. I've bought several vehicles in my short life. This was by far the easiest. It all starts with that first smiling face and then continues on. Michael even thanked me for my Military Service, that ment a lot. ( your welcome Michael) Thank you all for your help. More

I had some very specific requirements for my 2011 Jeep Grand Cherokee, and Bill really came through for me. After a fairly extensive search, he found me the perfect vehicle. I fully intend to send my fr Grand Cherokee, and Bill really came through for me. After a fairly extensive search, he found me the perfect vehicle. I fully intend to send my friends and family to see Bill and Dane for any future car purchases. More

I was contacted by Suburban after submitting an online request for information. I liked the flow of contact: the initial phone call from Justin was used to determine what my interest was or what questions request for information. I liked the flow of contact: the initial phone call from Justin was used to determine what my interest was or what questions I had. When I came in to the dealership in person, I was routed to Bill Messina. Bill was friendly, efficient and straightforward from the start. He was extremely responsive by phone and email, even responding to an email on a Sunday. He went above and beyond working on my trade-in and got me the best deal by far compared to a few other quotes I had received. Bill was easy and pleasant to work with. Exceeded my expectations in overall service and experience. Would definitely recommend him personally to anyone. More

My wife and I really like the srevice we get from Scott. I have sent friends and family there Hw treats us with the respect that as a veteran I feel should be granted to us. I will always by from Scott. I have sent friends and family there Hw treats us with the respect that as a veteran I feel should be granted to us. I will always by from him.hIS KNOWLEDGE IS A GREAT TOOL,His follow ups a nice to get. Having sold mysaelf I understand the stresses of the job. More

BILL MESSINA IS THE BEST!!!!! We recommend him to everyone we know!! We have been buying vehicles through Bill for over 5 years, and we would never dream of going anywhere else. He makes the entire everyone we know!! We have been buying vehicles through Bill for over 5 years, and we would never dream of going anywhere else. He makes the entire car-buying experience, from beginning to end, entirely pleasant and worry-free. Thanks again Bill!! You're the greatest!!! More

I actually had been at the dealership before, but was very happy when Maria approached me to offer her assistance..she was pleasant, I explained my needs and situation, and was extremely knowledgeable ab very happy when Maria approached me to offer her assistance..she was pleasant, I explained my needs and situation, and was extremely knowledgeable about the vehicle..and after I made the decision, she knew how anxious I was, she called me within a half hour to tell me I was approved by Ally...this was after closing on a Friday night...everything worked like clockwork...I have referred a good friend to Maria, because of her sincerity and she was a pleasure to work with! More

Maria went beyond looking for a car for us with special family circumstances pending. She was wonderful to work with and I would recommend her. Your dealership was not the closest one to our house but I family circumstances pending. She was wonderful to work with and I would recommend her. Your dealership was not the closest one to our house but I would drive the extra miles to return. Keep up the good work. Sue Witulski More

Overall great experience! Joe was very knowledgeable Overall great experience! Joe was very knowledgeable about the vehicles, courteous and helpful, even with our children checking out everything wh Overall great experience! Joe was very knowledgeable about the vehicles, courteous and helpful, even with our children checking out everything while we were looking at various models and vehicles. He was responsive to email and phone calls to answer questions and provide information. Other employees at the dealership were nice as well, generally smiling and making sure that we were taken care of. The dealership has a nice waiting area and place for children to play, which is a plus. We did purchase a new vehicle and the sales process went smoothly, having everything taken care of in a relatively quick manner. I would defiantly return to this dealer in the future. More

Maria is a very valuable asset to the dealership! She is very knowledgable and answers our concerns. She has serviced us in the past & we will continue to go to her for our future needs. Also,the service de very knowledgable and answers our concerns. She has serviced us in the past & we will continue to go to her for our future needs. Also,the service dept is outstanding with whatever questions & needs that we require. Frank & Jean Pepper More

I wanted to renew the warrenty on my truck and they give me the best deal they could with out any hassel.If I was to go buy another truck, I would go to this dealer and I would also recomend this dealer to me the best deal they could with out any hassel.If I was to go buy another truck, I would go to this dealer and I would also recomend this dealer to any of my friends or family because the men I delt with were awsome. More