Suburban Chrysler Dodge Jeep Ram of Troy

Test drove the new Jeep Grand Cherokee. Jim was knowledgeable about the product and answered every question. There is no question my next Chrysler, Jeep or Dodge vehicle will be purchased from Jim knowledgeable about the product and answered every question. There is no question my next Chrysler, Jeep or Dodge vehicle will be purchased from Jim Colovos. His enthusiasm for the product and professionalism serve the dealer well. More

I inquired with Don about a vehicle I was interested in, I already had extensive knowledge about the vehicle and provided my own financing. I negotiated the whole deal from across the state, and spent mayb I already had extensive knowledge about the vehicle and provided my own financing. I negotiated the whole deal from across the state, and spent maybe 15 mins in the dealer once there. They were great through the whole deal! More

What an enjoyable experience! Throwing down thousands of dollars on anything is nerve wrecking but through Dane Taylor it was everything but stressful. His product knowledge was incredible and after going dollars on anything is nerve wrecking but through Dane Taylor it was everything but stressful. His product knowledge was incredible and after going through 3 other dealers, there was no comparison in pricing, service, and friendliness of Dane to smoothly complete the transaction. Even after I purchased the vehicle, it was time to get its oil changed... Dane made me feel like I was VIP in how he handled and scheduled my maintenance. I will forever be a Dane Taylor customer!! More

With a fast approaching end of term lease on our Mazda 6 we decided to look at Chrysler again. My husband's ad agency does advertising for Chrysler and since his company no longer handles Mazda it was time we decided to look at Chrysler again. My husband's ad agency does advertising for Chrysler and since his company no longer handles Mazda it was time to buy American! From the minute we walked into the showroom we were treated with professionalism & kindness. However, we did not plan to buy 2 vehicles but after talking with Phil it made sense to purchase new! The two vehicle purchase made things a little more interesting and being that it was a Saturday and end of month needless to say the place got crazier as the day went on! The staff was very apologetic over our long wait on getting all the paperwork done and approved. Now, all we are missing is our second key fob for the Charger! Minor issue since Phil says if it can't be located at dealership a new one will be made. Our college daughter is very happy with her 200 and my husband loves his Charger w/Hemi. More

Every person we spoke to was very friendly. Our salesman was excellent, other than his extensive knowledge about the car, we was there to build a relationship and not just to get a sale done. My overall exp was excellent, other than his extensive knowledge about the car, we was there to build a relationship and not just to get a sale done. My overall experience was great, i have to say its one of the best i have had with a dealer. More

Everything about our experience was positive from the first moment we walked in the door. Dane Taylor was thorough and knowledgeable and friendly. We purchased a Dodge Journey RT. Dane was fantastic. He first moment we walked in the door. Dane Taylor was thorough and knowledgeable and friendly. We purchased a Dodge Journey RT. Dane was fantastic. He knew his product inside and out! More

I recently bought a new 2011 Jeep Grand Cherokee and Dane Taylor was the BEST. He went over every aspect of the purchase with me carefully to insure that I was totally satisfied. The Dealership , the staff a Taylor was the BEST. He went over every aspect of the purchase with me carefully to insure that I was totally satisfied. The Dealership , the staff and Dane were all super and I love the vehicle. A BIG Thanks to Dane, Rob, Ben and everyone who assisted in the process. You truly have a great team at Suburban Chrusler Jeep Dodge! Thanks again, Dennis Dresser Rochester Hills,Michigan More

From the moment I looked on the internet and left my name and email it took them less then 5 minutes to respond. Walking in the door being greeted and finding someone to assist me. Ralph, taking the time t and email it took them less then 5 minutes to respond. Walking in the door being greeted and finding someone to assist me. Ralph, taking the time to explain any question or concern I might have, to Robert taking me through the finance program. I was treated with respect, kindness, thoughtfullness and I believe care and honesty. It made a process I hate going through every 3 or so years very easy and actually enjoyable. More

Excellent salesman and finance person--very knowledgeable. Clean friendly facility and employees were all very nice. Nice waiting area, snack food was also very enjoyable. thanks!! knowledgeable. Clean friendly facility and employees were all very nice. Nice waiting area, snack food was also very enjoyable. thanks!! More

Our sales person, Joe, was knowledgeable, friendly and helpful. I was terminating a lease from another company and Joe made this transition extremely smooth and worry-free. This has probably been my mos helpful. I was terminating a lease from another company and Joe made this transition extremely smooth and worry-free. This has probably been my most positive experience at a car dealership in Michigan. More