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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,636 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,636 reviews
January 11, 2013
I was connected to Maria Kovach through the USAA (military) car buying service. Suburban is one of their certified dealers and the results were great. Maria listened and made every effort to find t (military) car buying service. Suburban is one of their certified dealers and the results were great. Maria listened and made every effort to find the vehicle that best fit my needs. Her no pressure approach was appreciated. More
by check57
January 10, 2013
Wonderful experience. Glenn was attentive and helpful and made this experience a pleasure. Karl made the finance part fairly painless. Overall i highly recommend Suburban !!!! made this experience a pleasure. Karl made the finance part fairly painless. Overall i highly recommend Suburban !!!! More
by Susanglomb
January 10, 2013
i am an out of state purchaser who purchased my chrysler 300 online at suburban chrysler. my sales person Jeff lada was AWESOME!!!! he was very professional, friendly, informative, honest, and influential i 300 online at suburban chrysler. my sales person Jeff lada was AWESOME!!!! he was very professional, friendly, informative, honest, and influential in ensuring that my car was shipped to me properly, and that the car i purchased was all that he said it would be! my experience with Jeff and suburban chrysler would definitely make me recommend this dealership to friends and family. More
by jseymour22
Employees Worked With
Jeffery Lada
December 30, 2012
Elliott Usewick was great to work with. He accepted my offer which included holding the car until we were able to apply for a loan, and I trust that he will follow through and provide the floor mats that offer which included holding the car until we were able to apply for a loan, and I trust that he will follow through and provide the floor mats that were agreed upon. I am a satisfied customer that will continue to do business with the Suburban Collection. More
by billcable2
Employees Worked With
December 27, 2012
Rick LaRue is a great guy. He was patient with me, even though I came to see him 3 times before I bought a car. He explained the differences between the cars and was really helpfull! though I came to see him 3 times before I bought a car. He explained the differences between the cars and was really helpfull! More
by jennifer.585
Employees Worked With
Rick LaRue, Rick Larue
December 19, 2012
Working with Rick was a great pleasure. He was very personable, informative, and very helpful when it came to trading in our car for a new one. He was extremely patient working with us to ensure we go personable, informative, and very helpful when it came to trading in our car for a new one. He was extremely patient working with us to ensure we got the best deal possible and for that we are grateful. We have already recommended a family member to Rick and will definitely return to Suburban Chrysler/Jeep in the future. More
by lscharters
Employees Worked With
Rick Larue
December 16, 2012
I came into the dealership that day very leary of car dealerships and even more leary of car sales people. My sales person, Glen Campbell, was exceptional. He was not pushy; he understood my needs and dealerships and even more leary of car sales people. My sales person, Glen Campbell, was exceptional. He was not pushy; he understood my needs and directed me to the "perfect" car for my needs. I have mentioned Glen's name to other people I know, and hope they will use him for their next car purchase. I have been buying/leasing cars for 30+ years. This is by far and away the best experience i have ever had. And I love my car. Thank you. Jeff Peterman More
by peterman_jeff
Employees Worked With
Glen Campbell
November 29, 2012
Very inviting facility and friendly staff. This is my second consecutive lease from Suburban and Jeff Timmington. With the great service and time spent on the features of the new vehicle they creasted a second consecutive lease from Suburban and Jeff Timmington. With the great service and time spent on the features of the new vehicle they creasted a great customer experience and can expect this customer for life. More
by dirzep1
Employees Worked With
