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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,637 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,637 reviews
January 09, 2014
The sales people were knowledgeable about details of the products on offer and provided guidance without pressure during the buying process. Overall a very nice experience. products on offer and provided guidance without pressure during the buying process. Overall a very nice experience. More
by jbeedy
Employees Worked With
Brandon Stiltner, Jerry Leruth
December 28, 2013
Rick LaRue was very helpful and kind. I am very happy with my new car! The process was made simple and easy by the dealerships professionals. with my new car! The process was made simple and easy by the dealerships professionals. More
by mmanger
Employees Worked With
Rick LaRue, Rick Larue
December 12, 2013
my experience at suburban was excellent. no pressure. friendly and timely service. we were looking for a quality, used vehicle for my son and we found. just that. Don was personable and everything was co friendly and timely service. we were looking for a quality, used vehicle for my son and we found. just that. Don was personable and everything was completed in one day. thank you. More
by ntdessy
Employees Worked With
Don Smith
December 12, 2013
This was my first experience here at this dealership and I was very impressed with the service. Rick Larue is very experienced and geniune. I am going to recommend him to anyone that doesn't have a salesm I was very impressed with the service. Rick Larue is very experienced and geniune. I am going to recommend him to anyone that doesn't have a salesman. More
by VeraG
Employees Worked With
Rick Larue
December 12, 2013
Overall good experience although they didn't seem as willing as other dealerships I have been to in terms of price negotiation. I actually considered going to another dealership except they had the bes willing as other dealerships I have been to in terms of price negotiation. I actually considered going to another dealership except they had the best selection of cars with the options I wanted. I didn't like the final part of the sale where the finance manager pushed every warranty and add on option. It felt like a timeshare sales pitch. More
by ericjennings7315
Employees Worked With
Rick Larue
December 11, 2013
Nicole Dobbins was a fabulous first contact. Great followup on multiple occasions! Don Smith was a fabulous salesman. He provided me with excellent customer service! followup on multiple occasions! Don Smith was a fabulous salesman. He provided me with excellent customer service! More
by madisonblaize
Employees Worked With
Don Smith, Nichole Dobbins
December 11, 2013
We actually went to the dealership just to check out a Jeep Liberty that we had seen on line. Because of the professional and courteous way Jeff treated us, we purchased the vehicle that same day. Jeep Liberty that we had seen on line. Because of the professional and courteous way Jeff treated us, we purchased the vehicle that same day. More
by Sharilom
December 10, 2013
Jerry Leruth was very helpful in finding a Jeep Cherokee for me to lease. He was friendly, honest, and efficient. He did not pressure me into anything. He is always available to answer questions. My husb for me to lease. He was friendly, honest, and efficient. He did not pressure me into anything. He is always available to answer questions. My husband and I had a great experience overall, and we are very happy with my vehicle. More
by ar66
Employees Worked With
Jerry Leruth
