Suburban Chrysler Dodge Jeep Ram of Troy

Maria was great. She answered all my questions and went over the whole car with me. I have since then referred many friends and family to which 5 of them have purchased from her. Thank you Maria and Suburb over the whole car with me. I have since then referred many friends and family to which 5 of them have purchased from her. Thank you Maria and Suburban Troy. More

I went to the dealership to turn in my last lease truck and was greeted well. I had an upgrade from a Laredo to a Limited in mind. The color I wanted was black. Mrs. Kovach once again was my salesperson and was greeted well. I had an upgrade from a Laredo to a Limited in mind. The color I wanted was black. Mrs. Kovach once again was my salesperson. She greeted me and had exactly what I wanted on the lot. Since she already had my records and my information, things processed through right away. When I received my new Jeep, Mrs. Kovach got into in with me and gave me a tutorial. I was very satisfied. More

I had an easy and stress free experience buying my car thanks to Shawn. He was thorough and very knowledgeable about the product. I would recommend him to anyone. thanks to Shawn. He was thorough and very knowledgeable about the product. I would recommend him to anyone. More

Was shopping for a Chrysler 300 and my local dealers either didn't have what I was looking for or would not budge on the price. Seen a car on the web site and called to see what the dealer hours were a either didn't have what I was looking for or would not budge on the price. Seen a car on the web site and called to see what the dealer hours were and this was a Saturday so wasn't too hopeful of talking to anyone but they were open till 5pm and asked if I'd like to set up an appointment to test drive the car. set up the appointment and ended up getting there about an hour early. after letting them know I was there to look at a car it wasn't long and they had someone to assist me, and that was saying something since this was car show weekend and they were very busy. I was introduced to Stuart Smith and we went to talk about the car I was interested in. He got the key and had the car pulled up, it was freshly cleaned and ready to take for the test drive. after coming back we sat down and hashed out the details, although I was already pre-qualified for the loan from my credit-union, Stuart suggested that they could do better and boy was he right. They got me in the car I wanted and at a price I couldn't refuse. I will be a long time customer with people and service like that . And my friend that was also looking at a future purchase says he will shop here first even though we are 65 miles from the dealer. I think that is something to say about the dealer when people are happy to drive 65 miles on a snowy windy day to buy a car. My thanks to Stuart Smith, and the rest of the staff at Suburban. More

I started my search on line and was directed to Jeff. We talked about what I wanted and arrived at suitable vehicle. The dealership was clean and comfortable and everyone was quite friendly. I was a littl talked about what I wanted and arrived at suitable vehicle. The dealership was clean and comfortable and everyone was quite friendly. I was a little disappointed about price negotiating or lack thereof. I just can't get used to fixed price car buying. More

My husband and I had a good experience, with Don Smith, very professional, we were able to agree on a price within our budget, unlike some he was not pushy nor rude, how refreshing. very professional, we were able to agree on a price within our budget, unlike some he was not pushy nor rude, how refreshing. More

My sales consultant, Joe Bellomo was outstanding, among the best I have ever worked with. He was very knowledgeable about the product and took the time to explain all of the features to me. Best of all, the best I have ever worked with. He was very knowledgeable about the product and took the time to explain all of the features to me. Best of all, he was not pushy at all - he seemed to have my best interests at heart, not his pocketbook. If you are looking for a patient, honest salesperson, this is your guy. And, the dealership offered me a fair price on my 2008 Grand Cherokee trade-in, which I appreciated. Overall, a GREAT experience!!!!!!!! Would highly recommend. More

I found the exact used truck I was looking for on-line at your dealership and drove from the west side of the state to check it out and purchase at a great price. I was very impressed with the whole experien your dealership and drove from the west side of the state to check it out and purchase at a great price. I was very impressed with the whole experience. My salesperson (William Brys) was very helpful and knowledgeable exceeding my expectations with his professionalism and friendliness. He made me feel like an appreciated customer and I would recommend this dealer and salesperson to anyone considering buying here...Thanks again Bill. More

Both Chris and Brandon did their best to make our new car purchase day go smoothly on a Saturday that probably was one for the record book. The showroom felt like everyone in metro Detroit had seen the Jeep purchase day go smoothly on a Saturday that probably was one for the record book. The showroom felt like everyone in metro Detroit had seen the Jeep Cherokee feature during the NAIAS Charity Preview coverage and had descended en masse to check it out! Still, everyone did their best to keep us moving toward getting the keys to our new Cherokee. More

The experience I received at Suburban Troy was unforgettable. Car salesmen and dealerships get a bad name because most buyers do not trust them or get educated on buying a car. Being a first time unforgettable. Car salesmen and dealerships get a bad name because most buyers do not trust them or get educated on buying a car. Being a first time new car buyer I can honestly say I was overwhelmed by how many different cars I was looking at, suburban Troy was my first stop to test drive a vehicle. Maria Kovach was my dealer and from the second I was in contact her about setting up an appointment until I drove away with my car I received amazing customer service. She was very informative about buying/leasing a car. She wanted to meet my needs and not push anything I wasn't able to buy. I was a bit of a tougher customer based on not knowing what car I wanted and price being my number one concern. She spent 2 hours with me pricing out different vehicles with different packages to meet my needs. Only being there for 2 hours I made a decision on a car I wanted to buy. Not test driving anything or going to another dealer. I trusted her knowledge on leasing a car. I trusted her pride in the company she worked for. I trusted her suggestion on which car to get. I don't think my experience elsewhere would have been as great. I could quite possibly 2 months later still be looking for the best deal or car to get. More