Back

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,618 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Contact Dealership

38123 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 1,618 reviews

October 02, 2025

Rofeal was terrific. He took the time to make sure that I was comfortable with the brand new car I purchased instead of just trying to get me in and out. Best finance ma More

by Eunik223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamah Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Great costumers serves. Zack doing will always make the people come back agine . Thank so much More

by Aljomaei22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Zindani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind words about Zack at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. We look forward to serving you again soon!

September 26, 2025

The whole service department needs to be investigated. They are liars and cover up the shady work. I would not recommend, ever. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Alfonsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Lightner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Melanie, this is a concerning review to read. We expect our team to deliver timely and straightforward service solutions to our guests, so these claims are upsetting and run contrary to our goals. If you are open to discussing this, I would appreciate it. Please reach out so I can better understand what happened during your visit. Thank you, Leonard Lightner - Service Manager - leonardklightner@suburbancollection.com

Sep 29, 2025 -

Melanie responded

I've reached out numerous times. I've had many appointments. You all need to be investigated.

September 25, 2025

My vehicle was stolen from their SERVICE BAY a week ago! Messages have been left for GM Rob Love with NO return phone call, no apology, nothing. Total negligence on their part! Everybody here should be fire More

by Drew E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Lightner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Duke
Sep 30, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Drew, I can't begin to tell you how disheartened I am to see this. Please know we take situations like this extremely seriously, but if you could please contact me directly, I would like the opportunity to learn more and see what I can do to help. Thank you. Paul Alfonsi - General Manager - paulalfonsi@suburbancollection.com

September 15, 2025

Cory was very helpful and patient with helping me get into my amazing new car! More

by paigeelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on your new ride, Paige! Enjoy every mile and reach out if there's anything you need down the road.

September 15, 2025

Service was excellent until I received a survey. They attempted to bribe me with a full tank of gas for all 10s on the survey. When they did not receive all tens, well, needless to say, we did not r More

by gurpsis2014
Recommend Dealer
No
Employees Worked With
Bryan Galczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Alfonsi
Sep 16, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your review. I am very troubled to read about your recent car-buying experience and the feelings that you were left with. Our goal is to always provide our guests with a straightforward and hassle-free purchase, but it is clear that we really missed the mark here. I want to make sure this issue is resolved and that your concerns are addressed to your satisfaction. Please contact me at your nearest convenience - I would be glad to assist. Thank you, Leonard Lightner - Service Manager - leonardklightner@suburbancollection.com

September 15, 2025

I think Cory is a very good salesman, the service provided was great he has the ability to me feel just like family! More

by space
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Lightner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We will definitely pass along your kind words to Cory.

September 12, 2025

Thank you very much. Nice dealership and great person. Very patient with us as we looked for the car we wanted. More

by Shiklanianlusine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We are grateful for your business and your kind feedback. See you next time!

September 04, 2025

They are great. I had an extended warranty and that is most definitely a life saver. The dealership was able to provide me with transportation while my vechile was b More

by Meshell0627
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliot Caston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Lightner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Cory and our service team. We’re grateful for your business and hope to see you again at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Safe travels!

August 21, 2025

Very patient with us as we looked for the car we wanted. He was very accommodating and went over and beyond to make sure we were satisfied with our purchase. Thank you, Cory for everything you do! More

by lmack1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind words! We're delighted Cory provided such a helpful and patient experience. Enjoy your new car and we appreciate your business at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

1
...