Suburban Buick GMC of Troy

Brad was great with working out a deal for the new Terrain. Very responsive via texts and phone calls and was able to provide the information effectively. Also when I noticed issues (scratches) on t Terrain. Very responsive via texts and phone calls and was able to provide the information effectively. Also when I noticed issues (scratches) on the rear fascia prior to signing paperwork, he swiftly took it to the bodyshop and had it buffed out to my satisfaction. More

This location really do pay attention to all your needs very friendly, nice ,clean ,and very professional peaple and treat everyone with respect and did i mention they have the best coffee at the waiting r very friendly, nice ,clean ,and very professional peaple and treat everyone with respect and did i mention they have the best coffee at the waiting room bring your car or grandma's car in today and leave with a smile More

Roger was straight with me on what would be needed vs not-needed. He was straight with me about repair costs, labor, and ended up saving me a fair amount on my visit overall. Good communication. Everythi not-needed. He was straight with me about repair costs, labor, and ended up saving me a fair amount on my visit overall. Good communication. Everything seems fine with the repair so far. Vehicle runs great. More

Excellent customer service. Salesman Steven Klein was outstanding. Enjoyed our experience. Highly recommend this dealership. Salesman Steven Klein was outstanding. Enjoyed our experience. Highly recommend this dealership. More

On-time appointments. Great communication. Quick oil service. I so appreciate the professionalism of this service department. They value their customers. Great communication. Quick oil service. I so appreciate the professionalism of this service department. They value their customers. More

Very good service and advisors. Roger is honest, great person to work with and he cares. Roger is honest, great person to work with and he cares. More

It was a great experience our sales consultant Jean-Joseph Limage was very pleasant to work with. He also took the time to assist my mother with all the new technology on her 2026 Buick Encore. Jean-Joseph Limage was very pleasant to work with. He also took the time to assist my mother with all the new technology on her 2026 Buick Encore. More

Friendly, knowledgeable personnel who go the extra mile in making sure the customer is comfortable and satisfied. in making sure the customer is comfortable and satisfied. More

Nice waiting room and good quality work performed. The appointments can some times take longer than expected to schedule. The appointments can some times take longer than expected to schedule. More

I worked with Joe Honeycutt and he made the experience seamless and was there to help every step of the way. I truly appreciate him going above and beyond. Thank you, Joe! seamless and was there to help every step of the way. I truly appreciate him going above and beyond. Thank you, Joe! More