Suburban Buick GMC of Troy

Excellent customer service. The service people are great. They listen and make reasonable recommendations. Very satisfied. The service people are great. They listen and make reasonable recommendations. Very satisfied. More

This dealership experience was excellent dealing with my salesman Mr. Wyatt. I was treated with the upmost respect during this process, and Mr. Wyatt made sure that I was able to get the vehicle that I desi salesman Mr. Wyatt. I was treated with the upmost respect during this process, and Mr. Wyatt made sure that I was able to get the vehicle that I desired and worked very hard on my behalf for me to obtain this purchase and I am forever grateful for the opportunity for a fresh start with my new vehicle.! More

Steven Klein was very easy to work with, professional, fast and made the lease process a great one. I highly recommend him for your next vehicle. fast and made the lease process a great one. I highly recommend him for your next vehicle. More

Great service as always. I’ve been coming her for years. Chantel was great to work with. I’ve been coming her for years. Chantel was great to work with. More

Excellent dealership with high customer satisfaction focus. I have leased five vehicles from Joe Honeycutt and he is a pleasure to deal with. I only go to Joe when I need a new vehicle. Service is to focus. I have leased five vehicles from Joe Honeycutt and he is a pleasure to deal with. I only go to Joe when I need a new vehicle. Service is tops and you won’t be disappointed. Go see Joe Honeycutt when you are ready to buy or lease your next vehicle. More

They send you videos of the area being repaired and stay in touch until the work is completed. Very knowledgeable and answer all your questions and concerns. in touch until the work is completed. Very knowledgeable and answer all your questions and concerns. More

Adam took good care of us on our recent service visit even with some unique circumstances. A loaner vehicle was offered when a part was not immediately available. Very good communication along the way mo even with some unique circumstances. A loaner vehicle was offered when a part was not immediately available. Very good communication along the way mostly via text. More

Everything went well, very smooth buying process. Great service, vehicle was dropped off at my house! Great service, vehicle was dropped off at my house! More

I purchased my Buick Lacrosse from Suburban Buick GMC of Troy over ten years ago. I have trusted their service team to keep my vehicle running smoothly and all repairs to be performed with professionalism a Troy over ten years ago. I have trusted their service team to keep my vehicle running smoothly and all repairs to be performed with professionalism and with certified technicians knowledgeable on the systems for which they're providing maintenance. The waiting area is comfortable and the staff is courteous. More

Visited multiple Greater Detroit Buick/GMC dealerships over the course of a week (purely because our local dealer provided the single worst trade-in value by several thousand dollars!), seeking to simply over the course of a week (purely because our local dealer provided the single worst trade-in value by several thousand dollars!), seeking to simply “drop” an easy-peasy GM employee discount-qualified order for a nearly $70,000 MSRP 2026 GMC Acadia Denali Ultimate on one of them. Since we were bringing a trade vehicle to the table, it was only natural that our eventual choice would clearly emerge after reviewing their respective best and final OTD net offers. While Suburban Buick GMC of Troy's was neither the first nor the best such offer upon initial blush, ultimately -- and EXCLUSIVELY due to the hard work and patience of Matthew Daschke, Suburban's Pre-Owned Vehicles Manager and DART Operations Analyst -- were we eventually able to struggle past various mathematical and attitudinal "pot holes" placed in our path due to the actions and inactions of various other stakeholders at his dealership to construct a mutually satisfactory arrangement under which we could feel supreme and enduring confidence that we'd made the correct choice for our overarching ownership experience. When all is said and done, I've dealt with scores of new car sales reps, their managers, their senior managers and even a few group principals throughout past vehicle purchase endeavors (predominantly as was the case here comprised of "highest of the high" trim and model choices of various luxury lines), and I can say without any doubt or reservation whatsoever that Matt is one of the most professional, forthright and engaging automotive sales professionals with whom I've ever had the pleasure of meeting and consummating purchase agreements in my nearly 50 years of acquiring vehicles. What's more, and having successfully built multiple high tech companies and retired particularly early largely due to their success (which I largely attribute to the people I hired, mentored and surrounded myself), I have a keen sense that Matt will not only go far, but that the skills, desire, integrity and customer commitment he brings to the table not only far exceed that which his youthful years (and certainly those other stakeholders) might otherwise suggest, but that Suburban would do well to eventually elevate him up through its Suburban and/or Lithia ranks where it might enjoy greater and more impactful human synergy from his continued growth and contribution. Keep up the good work, Matt. Meanwhile, we're excited by the prospect of now settling in and enjoying a long, fruitful and enjoyable ownership experience with Suburban while recommending you and the dealership to others we might come to know are in the market for a GMC or Buick vehicle! More