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466 Reviews of Subaru of Utica - Service Center
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April 21, 2025
Simple process to make an appointment. Staff is always friendly and courteous. Have been consistently pleased with services. Staff is always friendly and courteous. Have been consistently pleased with services. More
by DJOLYO
Verified Customer
April 19, 2025
Tyler Davis was courteous and informative, the waiting area was clean and comfortable and I enjoyed the video of the work done on the car. I would not hesitate to return for future service. area was clean and comfortable and I enjoyed the video of the work done on the car. I would not hesitate to return for future service. More
by GLGNY
Employees Worked With
April 19, 2025
Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. Thank you for the video showing repairs and possible future fixes that may be needed. More
by TFSEARLES
April 19, 2025
Joanne was so understanding and her greeting when I got there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A to there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A total turn around from when I was there last when it was Carbon's and I swore I would never return there again. So glad a friend convinced me to try Utica Subaru. More
by BUCKWIE76
Employees Worked With
April 19, 2025
Always a great experience at the service desk. Everyone is extremely knowledgeable, professional and efficient. Tyler and Joanne are the best! Everyone is extremely knowledgeable, professional and efficient. Tyler and Joanne are the best! More
by LILL KENNEY
April 19, 2025
Always excellent service in a timely fashion whether I leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. More
by MONTECALVO
April 13, 2025
Dealership charges a $80. 00 diagnostic fee for everyone that comes in for service. Even if you tell them what is wrong with the vehicle before they start service. 00 diagnostic fee for everyone that comes in for service. Even if you tell them what is wrong with the vehicle before they start service. More
by rongagejr
Employees Worked With
April 10, 2025
Whos Nick Is Tyler Davis the serviceman at desk or the serviceman who worked on my car? serviceman who worked on my car? More
by MTKIPERS
Employees Worked With
April 09, 2025
Service was done as expected and was quickly done in a professional manner comfortable waiting area professional manner comfortable waiting area More
by bookit05
Employees Worked With
April 05, 2025
As a longtime BMW owner, I wanted to find a car where I could get local servicing. Mike Green sold me the BMWs so it was an easy step to reach out to him. I love my Outback and don’t miss my BMWs at all could get local servicing. Mike Green sold me the BMWs so it was an easy step to reach out to him. I love my Outback and don’t miss my BMWs at all More
by JSJENNY
