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Subaru of Utica - Service Center

Utica, NY

4.7
410 Reviews
Call Service Center (315) 624-7774

410 Reviews of Subaru of Utica - Service Center

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November 19, 2024

Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

November 18, 2024

Joanne, Jo Jo as I like to call her, wrote up my vehicle with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he More

by SubieSauce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Subaru of Utica responded

We're more than glad to hear that Jo Jo and Ty made your visit enjoyable at Subaru of Utica! Our team is dedicated to providing efficient service with a personal touch. Thanks for the recommendation, and we look forward to seeing you again!

November 17, 2024

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by RURUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Subaru of Utica responded

Thank you for the five stars. We look forward to your next visit at Subaru of Utica!

November 16, 2024

Very good experience from the time Paul Snyder sold me my vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional , More

by SJSKELTON13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with us at Subaru of Utica! We're glad to hear that Paul and our team provided helpful service from purchase through maintenance. We appreciate the feedback on our facilities too!

November 15, 2024

Service was great and Tyler also fixed my new phone to work with the car. Thank you for having patience with an old, not so savvy customer. More

by PMSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Subaru of Utica responded

That's what we love to hear. Thank you for the high praise and mentioning Tyler. We're proud to have him with us at Subaru of Utica because he goes beyond our guests' expectations. If you need anything down the road, feel free to give Tyler and the team a shout!

November 12, 2024

They were very easy to deal with. Dom made the process very pleasant. I'd recommend him! More

by KYLIE1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura
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Nov 12, 2024 -

Subaru of Utica responded

Thank you for your positive feedback and recommendation! We look forward to serving you again at Subaru of Utica!

November 11, 2024

My car was in for an oil change and quick 10-point review. They were true to their word...I was in and out in record time! More

by LIBRARYLADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Marsala
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Nov 11, 2024 -

Subaru of Utica responded

Being true to our word is a top-notch priority of ours! Thank you for highlighting our swift and efficient oil change service. We'll be here at Subaru of Utica and ready to help ya when you're in need of your next oil change!

November 09, 2024

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 04, 2024

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

November 01, 2024

They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

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