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Subaru of Utica

Utica, NY

4.8
850 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 850 reviews

March 09, 2025

Great service - this is our fourth Subaru Outback from them and we are very pleased. More

by DWARNER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Mar 10, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are thrilled to see that you are still loving your Subaru Outback!

March 08, 2025

Better than we could have hoped. I can't imagine any dealer doing any better. More

by RENEEWPK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
Mar 10, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are glad to see that you enjoyed your visit!

March 05, 2025

Justin was very polite and helpful. He spent about 45 minutes going over the car with us and setting it up so I was comfortable when I drove away. More

by Dianne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Mar 05, 2025 -

Subaru of Utica responded

Dianne, we're delighted to hear that Justin took the time to ensure you were comfortable with your new car at Subaru of Utica. Thank you for sharing your experience!

March 04, 2025

Very good experience. Never owned a Subaru and shopped around, returned to Utica Subaru and Justin was a professional and courteous. David &Kathy Lamphere More

by DAVID.LAMPHERE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 05, 2025 -

Subaru of Utica responded

David, we're delighted to hear that Justin provided you with a professional and courteous experience at Subaru of Utica. Thank you for choosing us, and welcome to the Subaru family!

March 02, 2025

Everyone we dealt with went above and beyond to help find what we were looking for. We are especially thankful Jay was our salesman! More

by PIKECOUNTYPLUMBING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jackson
Mar 03, 2025 -

Subaru of Utica responded

Thank you for the review! We will be sure to pass along your kudos to Jay. Come see the Subaru of Utica team again soon!

March 02, 2025

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

by JIMBOGIG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! Come visit our team again soon!

February 28, 2025

Jay was easy to work with, knowledgeable, and very accommodating. The whole experience was smooth and easy! More

by JOSEPH.A.THIBAULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 28, 2025 -

Subaru of Utica responded

Joseph, we're delighted to hear that Jay made your experience at Subaru of Utica smooth and enjoyable. Thank you for sharing your positive feedback!

February 27, 2025

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited More

by AREN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Subaru of Utica responded

We're delighted to hear that you found the waiting area at Subaru of Utica comfortable and well-equipped during your visit. Thank you for sharing this feedback, and we hope to see you again soon!

February 26, 2025

Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. More

by ROSSIWALCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Subaru of Utica responded

Rossi, thank you for highlighting Tyler's helpfulness and professionalism at Subaru of Utica! We're glad he could assist with all your questions.

February 26, 2025

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my More

by DONANDREWS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear Tyler provided knowledgeable and helpful service, ensuring your car was well taken care of. Safe travels ahead!

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