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Subaru of Utica
Utica, NY
868 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 868 reviews
March 28, 2025
For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service it did not go through. We were very pleased with the service More
by BARBARAMONIE
Verified CustomerEmployees Worked With
Other Employees :
Will worked with some of them and I worked with others and I am very sorry that I don’t remember their names but everyone we worked with is helpful and pleasant and treated us with respect.
March 26, 2025
Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. They explain all the work. Never had a problem with who ever helps you ... team is very good. More
by RALORRAINE
March 26, 2025
Got me in for an oil change with no appointment. In & out in 1 hour In & out in 1 hour More
by DKUHN3
Employees Worked With
March 25, 2025
I was very welcome by customer service. My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me. He got the man who did my oil change to come out and fix my dash board, fix it the way it was suppose to be. I would like to thank the whole team for taking care of me. More
by PATTIEJUBY
Employees Worked With
March 22, 2025
Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! professional. I would highly recommend my friends and family to you! More
by SRILEY50
March 22, 2025
I have purchased my last 3 cars from this location. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. More
by DANICIA
March 22, 2025
Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle Had an issue with a defective part but was taken care of with a loaner vehicle More
by PARDEEMAN
March 22, 2025
Great service department! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! More
by DANICIA
Employees Worked With
