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Subaru of Utica

Utica, NY

4.8
843 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 843 reviews

March 12, 2025

Facility is well maintained and employees in the Service Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely mann More

by DCUMMIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! We're delighted to hear that our Service Center team provided professional and respectful service. We appreciate your feedback and look forward to serving you again in the future!

March 12, 2025

72 years old and have been fortunate enough to be able to buy new cars each time. First time Subaru buyer and one of the best experiences yet. Car buying is a stressful job for a Female to do alone. My sales More

by OTOOLE814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph
Mar 13, 2025 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that Stenio made the car-buying process comfortable and stress-free. We appreciate your recommendation and hope you're enjoying every moment in your new Subaru!

March 11, 2025

Extremely pleased with our experience at Subaru of Utica. Welcoming dealership to new customers. We worked with Paul Snyder.He was very professional and not high pressured. He took a great deal of time and More

by KOSTERTJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Snyder Sales Dept 5 Stars Valon Deliu Delivery Specialist 5 Stars
Mar 12, 2025 -

Subaru of Utica responded

Kostertj, we're delighted to hear that Paul and Valon provided such a thorough and welcoming experience at Subaru of Utica. It's great to know you're satisfied with your new Subaru Ascent! Enjoy the ride!

March 09, 2025

Great service - this is our fourth Subaru Outback from them and we are very pleased. More

by DWARNER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Mar 10, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are thrilled to see that you are still loving your Subaru Outback!

March 08, 2025

Better than we could have hoped. I can't imagine any dealer doing any better. More

by RENEEWPK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
Mar 10, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are glad to see that you enjoyed your visit!

March 05, 2025

Justin was very polite and helpful. He spent about 45 minutes going over the car with us and setting it up so I was comfortable when I drove away. More

by Dianne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Mar 05, 2025 -

Subaru of Utica responded

Dianne, we're delighted to hear that Justin took the time to ensure you were comfortable with your new car at Subaru of Utica. Thank you for sharing your experience!

March 04, 2025

Very good experience. Never owned a Subaru and shopped around, returned to Utica Subaru and Justin was a professional and courteous. David &Kathy Lamphere More

by DAVID.LAMPHERE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 05, 2025 -

Subaru of Utica responded

David, we're delighted to hear that Justin provided you with a professional and courteous experience at Subaru of Utica. Thank you for choosing us, and welcome to the Subaru family!

March 02, 2025

Everyone we dealt with went above and beyond to help find what we were looking for. We are especially thankful Jay was our salesman! More

by PIKECOUNTYPLUMBING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jackson
Mar 03, 2025 -

Subaru of Utica responded

Thank you for the review! We will be sure to pass along your kudos to Jay. Come see the Subaru of Utica team again soon!

March 02, 2025

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

by JIMBOGIG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! Come visit our team again soon!

February 28, 2025

Jay was easy to work with, knowledgeable, and very accommodating. The whole experience was smooth and easy! More

by JOSEPH.A.THIBAULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 28, 2025 -

Subaru of Utica responded

Joseph, we're delighted to hear that Jay made your experience at Subaru of Utica smooth and enjoyable. Thank you for sharing your positive feedback!