Subaru of Utica

Very impressive Subaru dealership and I've been to several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So c several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So clean could eat from garage floor. More

brought it in to check Ac on my 25 crosstrek . Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! More

Very professional, 0 wait time at the desk, in my car was finished before promised! finished before promised! More

We recently purchased our second Subaru from this dealership. This is a very professionally operated business with experienced sales executives. Our sales executive, Paul Snyder, has sold both of our dealership. This is a very professionally operated business with experienced sales executives. Our sales executive, Paul Snyder, has sold both of our vehicles (outback & forester) and is a consummate professional who is thoroughly familiar with the product and, perhaps more importantly, knows the needs of his customers. More

Work with Kli when choosing a salesman. He has a calmer demeanor than the rest of them. He's also not push to shove when it comes to making a sale happen. Kli was patient and let the sale h He has a calmer demeanor than the rest of them. He's also not push to shove when it comes to making a sale happen. Kli was patient and let the sale happen naturally. I was not impressed with the rest of the staff. I enjoyed working on financing with Nick though! More

Brad made this process extremely easy. We will come back the next time we’re looking for a vehicle. We will come back the next time we’re looking for a vehicle. More

Brad made this process extremely easy. We will come back the next time we’re looking for a vehicle. We will come back the next time we’re looking for a vehicle. More

The staff was very friendly, and the purchase and lease were smooth. Pick up was a little lengthy, but the staff made us comfortable. were smooth. Pick up was a little lengthy, but the staff made us comfortable. More

Fast efficient Center was comfortable for waiting. Wifi worked seamlessly. Technician texted work done with explanation. Very thorough Wifi worked seamlessly. Technician texted work done with explanation. Very thorough More

In reviewing this survey, I see this Dealership has too many people named Nick and not enough people named Fred😊 I have purchased Subarus from three dealerships and found nothing in my experience that many people named Nick and not enough people named Fred😊 I have purchased Subarus from three dealerships and found nothing in my experience that sets Subaru of Utica apart from the others. Nick Borelli in finance seemed to clash with my old man personality, and I was not impressed with the experience. The speed of my transaction was good. I set out to make a purchase from one of three dealerships on a Saturday morning. While the price was not what I hoped for, it was “fair”. I spent an hour with Sales and another hour between vehicle delivery and financing the Tuesday afternoon. Like my previous Subaru, I would have preferred an all-on-line negotiation. I live over an hour from this dealership, so I do not intend to visit the service department. Subaru of Utica would not be a “must go to dealership” next time I’m shopping for a new Subaru. More