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Subaru of Utica
Utica, NY
954 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
August 24, 2025
Mike Cancilla was my salesman when I bought a 2025 Outback Onyx on 20-Aug-25. Mike was very patient, friendly and knowledgeable on all the features and the purchasing and finance process. I will recom Outback Onyx on 20-Aug-25. Mike was very patient, friendly and knowledgeable on all the features and the purchasing and finance process. I will recommend him highly to anyone seeking a new Subaru! More
by BRUCE.PAM
Verified CustomerEmployees Worked With
Mike Cancilla
August 23, 2025
The staff at Subaru Utica were courteous and supportive with the new car buying process. Would definitely do business with them again! with the new car buying process. Would definitely do business with them again! More
by HEATHERBRIGGS28
August 22, 2025
Paul Snyder was an excellent salesman and Moe was awesome for the financial part ....he was funny! I enjoyed my experience w this dealership and love the car and most of all the numbers they promised matched for the financial part ....he was funny! I enjoyed my experience w this dealership and love the car and most of all the numbers they promised matched what was on paperwork! More
by DIZZY2003
August 22, 2025
The appointment went fine, things were taken care of and we were out of there in a relatively short time. Our service person, Tim McQuinn, was very helpful and most courteous. we were out of there in a relatively short time. Our service person, Tim McQuinn, was very helpful and most courteous. More
by CPCRANE
Employees Worked With
Tim M. was the only person we worked with.
August 21, 2025
I was very pleased with the level of profession of all those involved in ensuring my 2025 Subaru was well taken of. The service Advisor Timothy Mcquinn (5 STARS!) did a great job, as did those who perform those involved in ensuring my 2025 Subaru was well taken of. The service Advisor Timothy Mcquinn (5 STARS!) did a great job, as did those who performed the maintenance. More
by ASUNDBER
August 20, 2025
Nick was Courteous and helpful and kept me updated. Thank you And if I can communicate this in less than 15 words, I should be allowed to by your survey tool! Thank you And if I can communicate this in less than 15 words, I should be allowed to by your survey tool! More
by HENT
Employees Worked With
August 20, 2025
Absolutely wonderful experience. Brad was knowledgeable, very personable, explained everything. Was welcomed by everyone i came in contact with. Brad was knowledgeable, very personable, explained everything. Was welcomed by everyone i came in contact with. More
by SKIDOO6448
Employees Worked With
August 19, 2025
The whole place absolutely sparkles, it's so clean. The people are friendly and helpful. My service advisor CASSANDRA WARD was very helpful and explained everything to me. I think she was happier th The people are friendly and helpful. My service advisor CASSANDRA WARD was very helpful and explained everything to me. I think she was happier than I was when she told me there was no charge for the service call! More
by MCDONALDB6161
Employees Worked With
CASSANDRA WARD
August 18, 2025
Our experience with Subaru of Utica was exceptional. Our salesman, Steve DeGrace, was extremely helpful in getting our purchase completed to our satisfaction. I highly recommend this dealership. Thanks Our salesman, Steve DeGrace, was extremely helpful in getting our purchase completed to our satisfaction. I highly recommend this dealership. Thanks to everyone that assisted us, and we surely felt comfortable and appreciated. More
by BMUELLER1952
Employees Worked With
Steve DeGrace
