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Subaru of Utica
Utica, NY
843 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
March 22, 2025
Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! professional. I would highly recommend my friends and family to you! More
by SRILEY50
Verified Customer
March 22, 2025
I have purchased my last 3 cars from this location. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. They make the chore of purchasing a car so easy and seamless. Great to work with. Highly recommend. More
by DANICIA
March 22, 2025
Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle Had an issue with a defective part but was taken care of with a loaner vehicle More
by PARDEEMAN
March 22, 2025
Great service department! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! More
by DANICIA
Employees Worked With
March 19, 2025
Great service! Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. More
by LAUREN.HURLBUT
Employees Worked With
March 19, 2025
I just purchased a new 2025 Subaru Cross trek from this dealership, the salesperson was very helpful and knowledgeable. I was treated with respect and courtesy. My new vehicle was delivered in excellent co dealership, the salesperson was very helpful and knowledgeable. I was treated with respect and courtesy. My new vehicle was delivered in excellent condition, and there were no surprises. More
by fxstc2009
Employees Worked With
Justin Malagese
March 17, 2025
Very Recently I purchased a vehicle here! The salesman and the mangers were absolutely amazing to work with and very understanding! The salesman and the mangers were absolutely amazing to work with and very understanding! More
by Justin P
March 17, 2025
I had a fantastic experience at Subaru of Utica on March 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making t 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making the whole process stress-free. I was in and out in no time, which I really appreciated. Highly recommend their service department!” More
by robynlee94
Employees Worked With
Sal Marsala
March 15, 2025
March 13, 2025
The service was fine but the numerous reminders were annoying. Getting so many texts was totally not necessary. annoying. Getting so many texts was totally not necessary. More
by SECLADY15
Employees Worked With
