Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Utica
Utica, NY
817 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 817 reviews
February 21, 2025
The staff were all very helpful getting me into my new car while simultaneously helping me through my lease buy out. car while simultaneously helping me through my lease buy out. More
by ANTHONYT3
Verified CustomerEmployees Worked With
February 20, 2025
Nice place to buy a car. Very helpful staff. Our salesman Stein was very pleasant. Very helpful staff. Our salesman Stein was very pleasant. More
by DOGBOB04
Employees Worked With
Other Employees :
Stein was very helpful and friendly.
February 18, 2025
Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More
by S F
Employees Worked With
February 16, 2025
I am pleased with the service I received. Courteous, timely & thorough. Will be back by choice Courteous, timely & thorough. Will be back by choice More
by DEANERS97
February 16, 2025
Service was excellent and they took care of getting me to work and getting my vehicle back to the office. work and getting my vehicle back to the office. More
by GOODIE109
February 09, 2025
Great experience! Dominick was very attentive and went above and beyond. There was a lot of snow on all of the cars and he was more than happy to brush off and warm up Dominick was very attentive and went above and beyond. There was a lot of snow on all of the cars and he was more than happy to brush off and warm up any car I wanted to test drive! Thanks!!! More
by Pamfahy
Employees Worked With
Dominic Altamura
February 09, 2025
My experience at Subaru of Utica was great! The staff and my sales representative Jay Jackson was professional and awesome. i highly recommend the dealership and all its staff. The staff and my sales representative Jay Jackson was professional and awesome. i highly recommend the dealership and all its staff. More
by KDEME2
Employees Worked With
Jay Jackson, Mo, and the sales manager.
February 09, 2025
My experience at Subaru of Utica was great. The staff and my sales representative Jay were professional and friendly. I highly recommend Jay and all the staff at Subaru of Utica. The staff and my sales representative Jay were professional and friendly. I highly recommend Jay and all the staff at Subaru of Utica. More
by KDEME2
February 08, 2025
I have purchased 3 Legacy's over the past 15 years and have loved them all. When I had any issues (only a couple) they were there to service my car immediately. I had the same salesman for the last two a have loved them all. When I had any issues (only a couple) they were there to service my car immediately. I had the same salesman for the last two and Michael Green did an excellent job assisting me. Salesman was great, Service has been great. My only concern was the person (Nick) that finalized my paperwork. He went very fast and had a mistake on the final cost. It took me 3 times to have him slow down to see and correct the mistake. I hope he was just having a bad day. More
by otherm
February 08, 2025
First time Subaru owner and first time dealing with Subaru of Utica. Great for both Subaru of Utica. Great for both More
by dmac846
