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Subaru of Utica
Utica, NY
909 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 909 reviews
Verified Customer
June 13, 2025
I'm a bit annoyed. I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3 I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3:15. I understand there can be some delays, but what's the point of making an appointment if they are going to be an hour late in even starting the service? More
by CLICKER0
June 13, 2025
Tyler Davis is always so helpful and professional ever time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable. time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable. More
by BREANNAWRIGHT017
Employees Worked With
June 12, 2025
Subaru of Utica is my choice when buying a new car. I have just purchased my third from them. I find that they are pleasant to work with, and they deal fairly well with. Of course they are selling a gr I have just purchased my third from them. I find that they are pleasant to work with, and they deal fairly well with. Of course they are selling a great product! More
by BETHFRANZ
June 12, 2025
Joanne Kept me informed Not sure who Nick is but have always received very good service always received very good service More
by EMCROSSON2
Employees Worked With
June 10, 2025
Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More
by LAMBLC
June 10, 2025
Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More
by ANNEVANSTRANDER
June 10, 2025
Service for inspection, oil change and tire rotation, was done on time. Tyler was very professional. was done on time. Tyler was very professional. More
by LZYGO
Employees Worked With
June 08, 2025
Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. ...very attentive to customers' questions and needs. More
by MADIA4
June 05, 2025
Great service department. Did inspection and checked what was requested. Thank you for great service people. Did inspection and checked what was requested. Thank you for great service people. More
by GRACELYNLOU
Employees Worked With
