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Subaru of Utica
Utica, NY
748 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 748 reviews
November 23, 2024
The Service Center is very friendly and efficient, I was really impressed with the emailed video of the mechanic going over the vehicle. Very nice experience hoping to try the lounge next time. really impressed with the emailed video of the mechanic going over the vehicle. Very nice experience hoping to try the lounge next time. More
by DORSINO59
Verified CustomerEmployees Worked With
November 23, 2024
Had an exceptional experience buying the car from Mike Green Everybody there was pleasant and professional Green Everybody there was pleasant and professional More
by WINJOY
Employees Worked With
November 22, 2024
Love working with Brad G. This is the 6th Subaru we’ve bought from him and wouldn’t go anywhere else! This is the 6th Subaru we’ve bought from him and wouldn’t go anywhere else! More
by DEYCHNER
November 19, 2024
Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. I did not regret buying my 2 first subaru vehicles there. More
by ALICIA13502
November 18, 2024
Joanne, Jo Jo as I like to call her, wrote up my vehicle with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he likes to be called, cashed me out and commented on how much he liked my shirt, what a guy! Highly recommended service department! More
by SubieSauce
November 18, 2024
Everyone at Subaru of Utica was friendy and helpful. We worked with Paul Snyder to identfy the options that were important to us and the purchase of our new Subaru. Paul understood what we were lookin We worked with Paul Snyder to identfy the options that were important to us and the purchase of our new Subaru. Paul understood what we were looking for in a new vehicle and undertood what was important to us. He answered our questions and explained the many features of the car. The purchased went smoothly and paperwork with Mo went well. Our experience at the dealership and with Paul Snyder was excellent; he even took us on a tour of the dealership so we would feel comfortable when we came in for service. There was never any pressure at any time. Paul gave us his cell phone number and encouraged us to call any time we had any questions in the future. If I wasn asked to rate Paul it would be a 10 out of 10. More
by BALOHR
Employees Worked With
Paul Snyder, Muhammad
November 17, 2024
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by RURUFOUR
November 17, 2024
Working witk Jay Jackson to buy our forester was a pleasure. He listened to all our car needs and worked out the best deal for us! pleasure. He listened to all our car needs and worked out the best deal for us! More
by GOLF121349@ROADRUNNER
November 16, 2024
Very good experience from the time Paul Snyder sold me my vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional , vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional ,helpful and friendly I might add rest rooms in excellent condition. More
by SJSKELTON13
Employees Worked With
November 15, 2024
Service was great and Tyler also fixed my new phone to work with the car. Thank you for having patience with an old, not so savvy customer. work with the car. Thank you for having patience with an old, not so savvy customer. More
by PMSCHMIDT
Employees Worked With
