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Subaru of Utica
Utica, NY
768 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 768 reviews
December 23, 2024
Service was good. I have great confidence in Vincent and his guidance. The only issue in scheduling service for my Outback was the inability to schedule on line. Th I have great confidence in Vincent and his guidance. The only issue in scheduling service for my Outback was the inability to schedule on line. Thank you to Joanne for calling back when I left a message in order to schedule the service. More
by MAARBILP
Verified Customer
December 21, 2024
I love that this dealership actually does a video of your inspection and sends it to you while you wait. inspection and sends it to you while you wait. More
by ENVOY9111969
Employees Worked With
December 21, 2024
This was an outstanding experience. Michal Green was really thorough and always projected a positive attitude. He was very knowledgeable about all aspects of the vehicle I purchased. I Michal Green was really thorough and always projected a positive attitude. He was very knowledgeable about all aspects of the vehicle I purchased. I trusted him through the entire buying experience. Thanks for a completely enjoyable experience I really like my Subaru. More
by GHENDRIC
December 21, 2024
The service area is very clean and very nicely laid out. The process of dropping off my car was easy and very professional thank you. Joan at service was easy to work with checking in and especially at chec The process of dropping off my car was easy and very professional thank you. Joan at service was easy to work with checking in and especially at checking out. More
by BEDWARDS20
Employees Worked With
December 19, 2024
Very friendly and professional salespeople. Jay Jackson was very helpful in identifying what we wanted in a vehicle. He went above and beyond to make sure our Outback was ready for us at the t Jay Jackson was very helpful in identifying what we wanted in a vehicle. He went above and beyond to make sure our Outback was ready for us at the time of delivery. Valon Deliu did an excellent job of explaining the tech and operation. This is our third Subaru and we are very satisfied with it. More
by JTVASSALLO
Employees Worked With
Jay Jackson, Valon Deliu
December 15, 2024
Wonderful experience! I knew what I wanted and they delivered! Professional and great to work with. I will keep going back!! I knew what I wanted and they delivered! Professional and great to work with. I will keep going back!! More
by CRENDA607
Employees Worked With
December 14, 2024
Very accommodating and great personnel to interact with. Would give good reviews to anyone asking about the dealership. Would give good reviews to anyone asking about the dealership. More
by KB2VLP
December 13, 2024
Very professional. Everything was explained thoroughly. A very pleasant experience. The work was completed in a timely manner. Everything was explained thoroughly. A very pleasant experience. The work was completed in a timely manner. More
by PHERRING1144
December 11, 2024
Loved my salesman Justing Malagese. He was friendly, professional and great to work with. Suburu of Utica had a great selection of cars and I was able to get exactly what I wanted. He was friendly, professional and great to work with. Suburu of Utica had a great selection of cars and I was able to get exactly what I wanted. More
by PAWOLCOTT
Employees Worked With
Justin Malagese, Mo (F&I guy), Brandon
December 07, 2024
Fast Service. Updates while waiting and friendly staff. Nice waiting area . I'm on my fifth Subaru and just love them. Great in the SNOW! Updates while waiting and friendly staff. Nice waiting area . I'm on my fifth Subaru and just love them. Great in the SNOW! More
by RACHEL STEELE
