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Subaru of Utica

Utica, NY

4.8
817 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 817 reviews

March 02, 2025

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

by JIMBOGIG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Everyone we dealt with went above and beyond to help find what we were looking for. We are especially thankful Jay was our salesman! More

by PIKECOUNTYPLUMBING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jackson
February 28, 2025

Jay was easy to work with, knowledgeable, and very accommodating. The whole experience was smooth and easy! More

by JOSEPH.A.THIBAULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 28, 2025 -

Subaru of Utica responded

Joseph, we're delighted to hear that Jay made your experience at Subaru of Utica smooth and enjoyable. Thank you for sharing your positive feedback!

February 27, 2025

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited More

by AREN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Subaru of Utica responded

We're delighted to hear that you found the waiting area at Subaru of Utica comfortable and well-equipped during your visit. Thank you for sharing this feedback, and we hope to see you again soon!

February 26, 2025

Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. More

by ROSSIWALCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Subaru of Utica responded

Rossi, thank you for highlighting Tyler's helpfulness and professionalism at Subaru of Utica! We're glad he could assist with all your questions.

February 26, 2025

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my More

by DONANDREWS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear Tyler provided knowledgeable and helpful service, ensuring your car was well taken care of. Safe travels ahead!

February 24, 2025

Had a great buying experience with Subaru of Utica. Justin Malagese was our sales person, was great in showing, explaining everything about the Crosstrek. More

by skipst49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Malagese
Feb 25, 2025 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're glad to hear Justin made the process smooth and informative. Enjoy your new Crosstrek!

February 23, 2025

Excellent service, friendly and quick. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. More

by LUAPNOTERB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Subaru of Utica responded

We're delighted to hear about your positive experience with our team at Subaru of Utica! It's great that Joanne and the rest of the service department provided excellent, timely assistance. Thank you for choosing us!

February 22, 2025

I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you More

by MARYCHEEZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Subaru of Utica responded

Marycheezy, we're delighted to hear that Tyler provided such outstanding service at Subaru of Utica. Your kind words mean a lot to us and we'll be sure to share them with him!

February 22, 2025

I like Being able to depend on the dealership to answer my questions and explain what is happening with the car. Top notch service . More

by NKS1951
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Subaru of Utica responded

We're delighted to hear that you can rely on Subaru of Utica for top-notch service and clear communication. Thank you for sharing your experience with us!

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