Subaru of Utica

Friendly people, nice waiting area, relatively quick service, prices on parts are very high but they are coming from a dealership. $30,00 to install an air filter a 5 minute job make the hourly cost $3 service, prices on parts are very high but they are coming from a dealership. $30,00 to install an air filter a 5 minute job make the hourly cost $350.00. Horrible coffee, More

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t think we need a new one……….booo hoooo…. Our 2019 is low mileage!! So I guess we’ll drive it another 6 years (not if I have my way)……..BUT…….. I am NOT HAPPY WITH THE 2026 OUTBACK STYLE……… It looks like an extended Forrester……….. I’ll be thinking about that 2025 Outback I saw on your lot………it was NICE!!!!! More

The car I wanted was there . And I want to thank my salesman Cameron.thank you And I want to thank my salesman Cameron.thank you More

Regular service took longer than usual, was not notified when work was complete. Service rep was vey pleasant. when work was complete. Service rep was vey pleasant. More

Everyone at the dealership was friendly and asked me right away if I was being helped. Salespeople were very helpful and fast, did not waste my time. Very satisfied! right away if I was being helped. Salespeople were very helpful and fast, did not waste my time. Very satisfied! More

Very good experience. the people were all very nice and helpful but not overbearing. They answered all my questions and took care of any concerns I had. The dealership was the people were all very nice and helpful but not overbearing. They answered all my questions and took care of any concerns I had. The dealership was clean and had easy access. More

Price for brakes was outrageous. Will limit my use of dealer services from now on. The technician in his video was trying to add on 1500 of extra services - brake fluid lush (which I Will limit my use of dealer services from now on. The technician in his video was trying to add on 1500 of extra services - brake fluid lush (which I had done on an earlier visit) rear wipe blade (did not need) and tires (do know I need. Just gave me a bad vibe. Not credible More

I had to wait for 1-1/2 hours for my car because the service rep neglected to tell the technician that additional work was not being done that day. Poor communication. service rep neglected to tell the technician that additional work was not being done that day. Poor communication. More

Paul Snyder was an excellent salesman. He was thorough and helpful in assisting our choice of vehicle to purchase. He was thorough and helpful in assisting our choice of vehicle to purchase. More

My experience was great at first we were nervous and tgought we were gonna be pushed into something we werent gonna like but we got 2 crosstrek wilderness 2025 it was such an amazing car buying experien tgought we were gonna be pushed into something we werent gonna like but we got 2 crosstrek wilderness 2025 it was such an amazing car buying experience tgank you . To my car sales person Michael.Cancilla More