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Subaru of Utica

Utica, NY

4.8
924 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 924 reviews

July 26, 2025

This my second Subaru. I worked with Stenio Joseph for my most recent purchase. He was very helpful and knowledgeable about the car I purchased. He was respectful of my wi More

by BTERRYB43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joesph
Jul 28, 2025 -

Subaru of Utica responded

Thank you for returning to Subaru of Utica and for your kind words about Stenio. We're so glad to hear you felt supported throughout your purchase. We hope to welcome you back again down the road. Enjoy your new Subaru!

July 25, 2025

The staff there are always pleasant and helpful when I come in. I brought my car from the dealership. They always are efficient! More

by FOREVRMORE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are thrilled to hear our team is always efficient and helpful. Safe travels until next time!

July 25, 2025

This is my fifth Subaru, but the first one I've purchased from Subaru of Utica. On a friend's recommendation I asked to work with Mike Green. He was terrific! He was knowledgeable and enthusiastic about S More

by Aunt Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jones
Jul 28, 2025 -

Subaru of Utica responded

Thank you for the recommendation and for sharing your awesome feedback about Mike and Brandon. We wish you many safe miles in your new car! -Subaru of Utica

July 23, 2025

Great product. I just purchased my 6th subie. I'm glad that Mike Green got to sell me a car before he retires. I've always been treated very well. Great Service Dep More

by CJAKESTER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Subaru of Utica responded

Congratulations on your new Subaru! We are so glad to have you in the Subaru of Utica family. Thank you for trusting Mike and the team for all your car needs. Enjoy the ride!

July 23, 2025

Our salesperson was knowledgeable AND listened to our preferences. This is the second Subaru Forester that he has sold me (and my third Forester), the first being the one I purchased during the pandemic More

by rwohlgemuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder, Brandon, Nick
Jul 24, 2025 -

Subaru of Utica responded

Thank you for your trust and loyalty! We're delighted to hear that our team listened to your needs and provided an excellent experience at Subaru of Utica. We hope you enjoy your new Subaru Forester!

July 22, 2025

It was a busy day but Joanne and the other staff were friendly, helpful and timely--thank you! More

by JAMARTINEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Subaru of Utica responded

We are so pleased to hear that Joanne and the team provided helpful and timely service. Thank you for five stars and come again soon to Subaru of Utica!

July 19, 2025

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stockbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

July 18, 2025

Tyler is always very helpful, but overly busy. On Wednesday it appeared that he was the only service rep on duty for a couple of hours. More

by KB2VLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 18, 2025 -

Subaru of Utica responded

Thank you for reviewing Subaru of Utica. It is great to hear that Tyler has consistently provided you with helpful service, and we appreciate your feedback. Safe travels until next time!

July 16, 2025

In all of my 63 years I have never dealt with a better outfit. My salesperson, Paul Snyder was exceptional and made me comfortable right away when we first began speaking over the phone. The dealership is More

by DANK1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Snyder
Jul 16, 2025 -

Subaru of Utica responded

Thank you for sharing your great review of Paul and the team! We appreciate your business and we hope to see you again at Subaru of Utica.

July 16, 2025

Very throughly and efficient. But they need to get a sectary just to answer the phones. Not very good customer service if a live person doesn’t pick up the phone where you have to More

by KELLY_STRNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Subaru of Utica responded

Kelly, we appreciate your feedback and will share it with our team. Thank you for choosing Subaru of Utica!

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