Subaru of Sterling

In December 2011 I bought a 2012 Outback 3.6 which is a great car. In November 2010 I bought a 2011 Legacy 3.6 which is a great car too. Mark Doyle was the salesman for both purchases. He's a great guy great car. In November 2010 I bought a 2011 Legacy 3.6 which is a great car too. Mark Doyle was the salesman for both purchases. He's a great guy and knows his stuff. The Subaru brand is the best vehicle I have ever owned and I am 65 years young. See Mark and get a good deal on a great car. More

This was the best car buying experience I ever had! I had been trying to purchase a car for a few weeks and had a horrible experience with one dealership who ran a bait and switch scam on my husband and I. A been trying to purchase a car for a few weeks and had a horrible experience with one dealership who ran a bait and switch scam on my husband and I. After that, I was exhausted with the whole car-dealership thing. Finally, I found a toyota prius for a good price. The car ran great and was everything we hoped it would be. The sales staff was polite and very personable. Also, Terry, the manager, was so nice and worked with me to have the "out the door" price stay in my price range. When I ever need a car again, I will definitely come back here! More

Working with Stohlman Subaru was a real team effort experience for me. I first inquired about a vehicle over the internet and Mark Doyle contacted me. Mark was extremely courteous and informative. I experience for me. I first inquired about a vehicle over the internet and Mark Doyle contacted me. Mark was extremely courteous and informative. I decided to travel from my Martinsburg, WV location (about 1 1/2 hours) to look at the vehicle we discussed. A couple days later I was able to drive into Herndon and test ride some cars. Mark was off that day so Gus Andrade assisted me. He was probably one of the most courteous and informative car dealers I had ever met. I had never driven a subaru and he reviewed all the aspects of the vehicle that I was interested in. He gave me honest and sincere answers and offered a couple of alternatives to meet my goals. He was to go on vacation the next day at noon so he gave me several ways to contact him to get questions answered. I made up my mind to purchase a used 2010 Forester. I drove back down and met Terry Davis and Sharon Kehne in closing the deal. Once again, honest and sincere responses and informative information was the order of the day. I feel I made one of the best informed decisions in purchasing a vehicle in my 62 years and got the best deal I could have possibly received. Sharon and Terry even found better financing than I had arranged! It came full circle as I got to meet Mark Doyle and close the deal with all of Sharon's papers. Closing went quickly and efficiently. This was a very enjoyable experience for me and I would recommend this dealership to anyone. More

Stohlman of Herndon was a wonderful dealership to work with. The car I originally wanted was sold before my bank could get my financing together. Instead of saying, "sorry, better luck next time", Raj a with. The car I originally wanted was sold before my bank could get my financing together. Instead of saying, "sorry, better luck next time", Raj and Terry invited me into the dealership to take a look at an online auction that was taking place that day. We took a look at what was available and found a car I wanted. Terry made the bids and was able to not only get me a car I wanted but it was also 1 year newer and had 10,000 fewer miles. The best part?! They agreed to sell the newer car to me at the same price they quoted me for the older car!! I challenge anyone to find service like that in any industry. In a time when cynicism about car dealerships is exceptionally high, Terry Davis and his used car sales team at Stohlman of Herndon went above and beyond this consumers expectations in making sure I got the vehicle I wanted and at an incredible deal! I'd recommend that team to anyone looking for an up front and honest deal for a used vehicle. Happy shopping! More

Wow! It was a pleasure working with Mark not only did he make our purchase easy, we had so much in common! He worked with our son on his Subaru purchase, he knows so many of the good people in our network; make our purchase easy, we had so much in common! He worked with our son on his Subaru purchase, he knows so many of the good people in our network; it was like working with an old friend. No pressure, just good sales facilitation, and engaging dialog...the way car sales should be. My wife and I highly recommend Mark to anyone considering a Subaru vehicle! More

Excellent service--no hassles of any kind! Rajan & staff truly made my new car buying experience enjoyable. Highly recommend to anyone considering buying a new car. staff truly made my new car buying experience enjoyable. Highly recommend to anyone considering buying a new car. More

My family recently purchased a vehicle from Stohlman in Herndon. We wanted to research thoroughly before making a decision, so over the span of 3 or 4 months, we went to to the dealership several times to Herndon. We wanted to research thoroughly before making a decision, so over the span of 3 or 4 months, we went to to the dealership several times to test drive. Rajan was very patient each time and answered our questions thoughtfully, never pressuring us in the typical salesman fashion. In fact, the first time we went in was on a Sunday (they're open the last two Sundays of every month) and everyone was so laid back and casually dressed that it caught us very off-guard, particularly since we had just come from a high-pressure Ford dealership in our area. It was a nice change of pace, though, and I found myself looking forward to going back since Rajan and Gus made us feel so comfortable. When it came time to buy, Gus was straight to the point. He showed us the invoice sheet and that was that. I feel like we got a fair price with no tricks or schemes along the way. They offered a trade-in deal but when the appraisal came out lower than we expected, they didn't try to talk us into taking their offer; they freely acknowledged that if it was appraised higher elsewhere, we should take that offer instead. After we had the papers signed, Rajan walked us through the manual and even helped me sync my mobile phone with the Bluetooth in the new car. And his customer service efforts didn't stop after we made our purchase-- in the weeks following, Rajan has contacted us to ensure there were no problems with the car, called us to let us know when the license plates came in, and screwed them onto the car himself when we went to pick them up. More

In February 2010, I went here shopping for a new Subaru Forester, and came pretty close to buying one from them. But, after I figured out that their price was too high, I bought a Forester in Maryland. R Forester, and came pretty close to buying one from them. But, after I figured out that their price was too high, I bought a Forester in Maryland. Recently, I discovered that a couple days later this dealer sold a vehicle to another customer, and that their customers loan somehow has ended up on my credit report. I have no idea how this happened, but I'm not happy at all. Since the other customers name and address also appears on my credit report, I'm hoping this will be easy to resolve. The personal information that I provided to them while shopping for a vehicle should have been better cared for. 11/8/2011 Today I received a letter from Equifax stating that Subaru/Chase had provided information that caused Equifax to verify again that this dealers customers loan is assigned to my credit. This dealer offered to help me resolve this error as a result of my comments here. Now I'm thinking that I will have to obtain an attorney to get this problem resolved. Using my credit information to finance another customer's loan has to be illegal? More

Terry and Mark did an excellent job handling my car purchase. They showed me more than enough regarding car info, warranties, financing, the service team and anything else that I might have had a quest purchase. They showed me more than enough regarding car info, warranties, financing, the service team and anything else that I might have had a questions with, even if I didnt ask them. They were very knowledgeable, friendly and most importantly, not aggressive in trying to make a sale. They responded to my emails quickly and eased the process to make it very simple for all parties. I definitely did not have any negative experiences during this process. More

Efficient processing of paperwork, low-key sales experience, thorough explanation features during test drive and final walkthrough at delivery. Very knowledgeable of Subaru products. Rajan and Gus a experience, thorough explanation features during test drive and final walkthrough at delivery. Very knowledgeable of Subaru products. Rajan and Gus are both friendly and professional. Highly recommended! More