Subaru of Sherman Oaks
Van Nuys, CA
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72 Reviews of Subaru of Sherman Oaks
This pertains to all of my visits since 2008. Service is always available with great explanations (e.g., critical or it can wait) of service recommendations. Quality of work has always been great. We have t always available with great explanations (e.g., critical or it can wait) of service recommendations. Quality of work has always been great. We have two Subaru Foresters and both are serviced at Subaru of Sherman Oaks instead of at the must closer Santa Monica Subaru. More
I've had some bad experiences with various dealerships near where I live in Studio City. When I first went to Subaru of Sherman Oaks it was about eight years ago and I didn't expect what I received there. near where I live in Studio City. When I first went to Subaru of Sherman Oaks it was about eight years ago and I didn't expect what I received there. Peter Diaz who works in the Service Department welcomed me and immediately found out what I needed to do to fix my Subaru Forester and gave me the price it would be to fix the problem. He said I could expect the car to be ready in one hour and it was!! Each time I've gone back to Subaru of Sherman Oaks I've been treated like a king!!! No kidding. When it comes time for me to purchase a new car I shall for sure buy it at Subaru of Sherman Oaks, because I know I'll always be treated like a customer should be treated. Keep up the great work guys!!! Vic Rappoport More
We were welcomed promptly and with enthusiasm. We knew that we wanted either a sedan or an Outback and were shown both. We were not rushed and were shown the various features of both cars. We made the dec that we wanted either a sedan or an Outback and were shown both. We were not rushed and were shown the various features of both cars. We made the decision to purchase the Outback but all that were in stock were 6 cylinder. My husband prefers a 4 cylinder car, however we were set to purchase the 6. The manager came out at the last minute and said that they had found a 4 cylinder would we mind coming back in the afternoon, they would call us when it arrived. They called us and we purchased the car. Unfortunately, I had to leave before I could hear the explanation of the various features, however, my husband remained. I was invited to come back the next day and Ms. Truc graciously explained all the cars features again. More
I purchased a Subaru from Sherman Oaks Subaru and was very pleased with their expertise, friendliness, and efficiency. Since then I have had my car serviced there a few times and have been impressed wit very pleased with their expertise, friendliness, and efficiency. Since then I have had my car serviced there a few times and have been impressed with the quality of their service. Great dealership! More
Came to Subaru of Sherman Oaks as a first-time buyer and was treated very amiably by Francesca and the sales staff there. I never felt pressured and honestly got the impression that she and her associates w was treated very amiably by Francesca and the sales staff there. I never felt pressured and honestly got the impression that she and her associates were striving to get the best deal for me and went the extra mile to make sure I was taken care of. Definitely a good experience coming to this dealership and I look forward to seeing all of these people again as the miles add up on my new Subaru. More
I went into the dealership because of a part recall. I was impressed with the friendly personnel who were personable. After my service, which was completed in an incredibly prompt manner, they washed my was impressed with the friendly personnel who were personable. After my service, which was completed in an incredibly prompt manner, they washed my car. That was a very nice touch and much needed!! I will continue to go to the Sherman Oaks Subaru Dealership for all my Subaru needs. More
The staff is professional, helpful and knowledgeable. The staff is professional, helpful and knowledgeable. Servicing is always effcient and correctly done. It is good to know that my care is in goo The staff is professional, helpful and knowledgeable. Servicing is always effcient and correctly done. It is good to know that my care is in good hands when serviced here. More
Great customer service! I now get my car maintained there and the staff are always very professional, they do a fantastic job. Will definitely buy another Subaru there. Wouldn't hesitate to recommend family and the staff are always very professional, they do a fantastic job. Will definitely buy another Subaru there. Wouldn't hesitate to recommend family and friends there . More
They do there best in both sales and service. they keep appointments and the sales staff does there best to help and expalin the car and its eco friendly items. appointments and the sales staff does there best to help and expalin the car and its eco friendly items. More
Great People, Bend over backwards to take care of you Great People, Bend over backwards to take care of you and get you on your way as soon as possible. Also, listen carefully to what I had to say, in Great People, Bend over backwards to take care of you and get you on your way as soon as possible. Also, listen carefully to what I had to say, investigated the problem, and corrected it to me satisfaction. Dave Turner More