Subaru of Puyallup

Third time continues to be a charm with Subaru We have just purchased our third new Subaru Forester from Subaru of Puyallup, and as always, it was a pleasant, successful experience. This was our f We have just purchased our third new Subaru Forester from Subaru of Puyallup, and as always, it was a pleasant, successful experience. This was our first time working with Kirk Schroll, having dealt with his father previously. Easy-going patience runs in the family. More

Great experience The people at Subaru of Puyallup were warm, welcoming, and accommodating in every way. Jerry Harris is great; he was so patient with me and great wit The people at Subaru of Puyallup were warm, welcoming, and accommodating in every way. Jerry Harris is great; he was so patient with me and great with communication. I love my 2012 Subaru Forester. I've always wanted a Subaru and Jerry helped me find the one that was just right for me. My mom might be coming back here in a few years to get a new Subaru. Thank everyone at Subaru of Puyallup! More

worst Service department that i ever had to deal with Sale's person was great, and I like the 2015 subaru outback, but i couldn't stand their service department, so i traded in for toyota highlander. I do Sale's person was great, and I like the 2015 subaru outback, but i couldn't stand their service department, so i traded in for toyota highlander. I don't know how they got idea of stress free, but Subaru of Puyallup service department only did is to give me stress. they scratched my car twice, after first time they scratched, i wasn't going to take my car into Subaru of puyallup anymore, and I went Subaru in Auburn and did oil change. never had problem with them. Than management person from Subaru of puyallup called me and said they are going to fix the scratch for me so i took my car into Subaru of Puyallup, and since I was there, i asked them to fix wind noise problem on 2015 outback. A few days later i went to pick up my car, they did fix scratch but now windshield was cracked. Service manager was try to tell me, it was cracked when i drop off the car. NO it was not. then they scratched all over of driver and passenger side window frame, and some foam was hanging out of bottom of door trim, and also plastic peace of window frame was just hanging down. I showed to service manager and he said these are very difficult repair and these scratches are normal, but if you like us to we can fix for you. I let SOA know how i was treated and also send pictures of damage to them. Now i'm stress free with my new Highlander. People at Titus Will of Toyota understand what I had to deal with at Subaru of Puyallup and they really helped me out. Subaru of Puyallup Service Manager was by far the worth Service Manager that i had to deal with. He talk to you like you don't know anything and try to feed you BS. I wish I could post the pictures of damage they made to my car and it was not the first time. I send all pictures and how i was treated by service manager to SOA and i hope they will do something about this dealer. More

excellent service. Jerry Harris came to pick me up from my house because I called for ride so I would be able to buy my dream car from Subaru. This is my third car from Jerry Harris came to pick me up from my house because I called for ride so I would be able to buy my dream car from Subaru. This is my third car from Puyallup dealer. Both Jerry and Brian Fuller are top salesa person . I bought Subaru Forrester 0f 2015. It was an invredible experience buying my new car at Subara of Puyallup. More

Justin Peoples for President My wife and I had an incredible experience buying our "new" car at Subaru of Puyallup. Our sales person was Justin Peoples and I can't recommend him e My wife and I had an incredible experience buying our "new" car at Subaru of Puyallup. Our sales person was Justin Peoples and I can't recommend him enough. He went above and beyond when it came to our test drive and was highly knowledgeable when it came to discussing the ins and outs of our vehicle. We ended up with a 2014 Impreza and we're extremely happy with our purchase. Highly Recommended! More

First Subaru:) I just bought my first subaru through kimberlee. She drove 50 miles to come get me to buy my dream car. Very easy going and made me feel very comforta I just bought my first subaru through kimberlee. She drove 50 miles to come get me to buy my dream car. Very easy going and made me feel very comfortable buying my first car on my own at 22 years old. I love my new STI! More

good price no hassle i spoke with Kimberly over the phone about the vehicle i was interested in. After showing up at the dealership she was busy showing a car, but had Kir i spoke with Kimberly over the phone about the vehicle i was interested in. After showing up at the dealership she was busy showing a car, but had Kirk show us the truck. Kirk was a cool dude. it was a jeep at a Subaru dealership, so he didn't know all about the jeep like a jeep dealer would, but the test drive route he took us on was the best part. middle of rush hour ....no traffic on his route AMAZING. could test the car better without being stuck in traffic. Thanks for the jeep Kirk! More

Amazing service and expertise The experience i had at subaru of puyallup was beyong great, everyone worked together to help me get the car i wanted. i would recommend subaru of puy The experience i had at subaru of puyallup was beyong great, everyone worked together to help me get the car i wanted. i would recommend subaru of puyallup to anyone. More

quick and easy Best experience I've had buying a car. I went to look at a car and was very pleased with the deal they were able to give me.. Thank you Kimberlee. Best experience I've had buying a car. I went to look at a car and was very pleased with the deal they were able to give me.. Thank you Kimberlee. More

Bottom line, up front This was the first (of seven) dealerships that I contacted that would actually give me real information over the phone. I had worked with a few other This was the first (of seven) dealerships that I contacted that would actually give me real information over the phone. I had worked with a few other dealerships, but hate the negotiation game. I knew what I was comfortable paying, and wanted to just make the deal. Most dealers, when you tell them what you're comfortable with, they want to haggle to bring you up. The manager, Brian, heard me when I said "I'm not paying more than XX, should I come in or no?" And he made it happen. Well, actually, I was looking for a particular used model, he agreed to the price, and when I got there it was loaned out. Not 100% sure I believe them, but I'll give them the benefit of the doubt. I got a new car for just a few hundred more, and I'm happy with that negotiation. Signing the financing paperwork was easy, no one tried to sell me clear coat protectant, increased security, blah blah blah. It was all "This is what I want." "Okay let's do it exactly that way." Downside: They didn't pay me as much for my used car as I know I could have gotten elsewhere. I am out several hundred bucks - maybe a grand - because of that. But it's my own fault for not going there with anyone. At that point, I would have had to make the 120-mile round trip AGAIN to pick up the car, and frankly the idea of lugging my kid back for hours of my time was too much. So I totally paid for that bad decision. But I knew it going in, so... Anyway, good service, fast turnaround, nice enough people. I'll recommend them for sure. More