Subaru of Puyallup

Go see Jerry Harris Jerry is Great , I say Great Sales person to work with. He will set you at easy, no stress in any of the test driving and buying process. If you have Jerry is Great , I say Great Sales person to work with. He will set you at easy, no stress in any of the test driving and buying process. If you have any problems in any area, financing , model availability etc he will do everything to get what you want. He cares that you find the right care for you and never pushes a Subaru on you, they speak for themselves. More

Excellent service from Heather Davis Just wanted to say thank you for the excellent service your Subaru dealership has provided us. We worked with Heather Davis and Matt Harnish. They wer Just wanted to say thank you for the excellent service your Subaru dealership has provided us. We worked with Heather Davis and Matt Harnish. They were fabulous! They both worked extra hard to make our buying experience truly STRESS FREE! Loved working with both of them and look forward to working with them when we purchase our next Subaru. Tim and Dori West More

Happy Wife Happy Life Shelly, Matt and Dave were all top notch. Jennifer loves her new vehicle. More than she has ever loved any vehicle that she has ever had. She always t Shelly, Matt and Dave were all top notch. Jennifer loves her new vehicle. More than she has ever loved any vehicle that she has ever had. She always talks about her older Subaru and how she wished she never sold it. After living with her and listening to her complain about missing her Subaru so much I decided to go online and build a Subaru with every option that I can possibly put on a vehicle. A couple days later Shelly contacted me and said that she would be glad to get the vehicle for us. My wife could not decide whether she wanted a red car or a silver car so Shelly got both of them. The vehicle was ordered in the middle of June and was slated to be at the dealership on 20 July. On 17 July Shelly contacted me and told me that Jennifer's car has arrived. I sent over our drivers license along with our insurance information I got all of the financing in order with Matt. Matt worked with several different lenders and got us the best rate. He also included a warranty along with gap protection for our new purchase. I made dinner reservations that evening and told my wife about her new vehicles arrival. I left work early and drove to Puyallup from Bremerton to pick up my wife's new car. All the way there all Jennifer could talk about was how much she loves Subarus and how she can't wait to see her new car. We arrived at the dealership, and my wife's eyes started to glow as they drove her brand-new Subaru upfront. It was completely cleaned, filled with fuel and ready to go. We went and did the financing with Matt and were in an out of that dealership in less than 30 minutes. Thank you to everyone who has made my wife extremely happy. Everyone knows that a happy wife is a happy life. Even though I wanted to drive the new car, my Jennifer was not going to stand for that and she said to me, "that this is my car and I'm driving it!" Thank you to everyone who was a part of this process and I really appreciate everything that they have done to make it one of the best buying experiences I have ever experienced. 2015 Subaru Legacy 3.6R is one sexy driving machine. Thank you, Hubert and Jennifer Jeter More

Truly stress-free car buying After several weeks of research via Kelley, Edmonds and a fair number of other sources we had determined a tough, but fair price for the make, model a After several weeks of research via Kelley, Edmonds and a fair number of other sources we had determined a tough, but fair price for the make, model and features we wanted. Next, we tested five of the regional dealerships in the area and ranked them based on a number of criteria (a few of our criteria are listed below). • Response time • Content and detail of answers to a variety of questions • Follow-up email or phone call after our initial inquiry • How clear and close to our research findings were the dealer quotes • How did the Internet sales reps respond to our tough, but fair offer (only some responded in a professional manner to this most important criteria) After all the research was complete, we ended up ordering our car from Subaru of Puyallup. This dealership is at least 40 miles away and there are at least 4 others closer, but it was well worth the extra travel time. Subaru of Puyallup stood out and even under adverse conditions not only met, but exceeded expectations on a variety of challenges. Below are a few representatives that we found were particularly honorable and helpful. If you get a chance, try to work with these folks as they truly care about doing a good job. Shelly Meysenburg – Internet Manager Heather Davis – Sales Consultant Ryan Forstrom – Sales Manager Wade Finley – Business Manager All the dealerships claim to offer great customer service, but we all know the reality can be quite different from the ads when it comes to material matters. Modern customers not only represent a lifetime of car purchases, but also with the social networks of today, the possibility of a web of new customers. This is a fact of modern business that appears to be a bit lost to some of their competitors. Without a doubt Subaru of Puyallup understands that a customer is far more than a single sale. This is one of the most expensive decisions in our lives. Our advice is to give Subaru of Puyallup a chance to prove that ours was not just a singular positive experience. More