Subaru of Portland
Portland, OR
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40 Reviews of Subaru of Portland
Vehicle was serviced promptly and efficiently; service representative was courteous and helpful, I waited in a comfortable lounge while the inspection was done. Five stars. representative was courteous and helpful, I waited in a comfortable lounge while the inspection was done. Five stars. More
I purchased a 2017 Impreza from this dealership, and was satisfied to the point that I came back and traded it in on a 2024 Crosstrek. Scott was my main contact and did a great job, and everyone else I deal satisfied to the point that I came back and traded it in on a 2024 Crosstrek. Scott was my main contact and did a great job, and everyone else I dealt with was equally helpful and attentive. They've got a comfortable lounge for those of us who wait for our cars. That gave me the opportunity to interact with a couple of customers' dogs, which is always a pleasure. I have nothing but good things to say about all my dealings with Subaru of Portland. More
I had a very positive experience with Barbara Haussmann . On 11/18 I showed Barbara the drivers seat splitting at a seam .This is a defect in the seat cover.. Barbara is taking quick action to resolved this On 11/18 I showed Barbara the drivers seat splitting at a seam .This is a defect in the seat cover.. Barbara is taking quick action to resolved this issue. I heard from her on 10/20 that the process has started to repair/replace the seat cover. More
I needed assistance and I called the dealer since my car was under warranty. The engine just stopped. I called the 24 hour roadside assistance first and no one called back - 2 times I called I couldn’t even was under warranty. The engine just stopped. I called the 24 hour roadside assistance first and no one called back - 2 times I called I couldn’t even leave a message. I understand that this is not the dealerships fault, but when I called the dealership and was referred to the manager I did not get a call back. The third I called my insurance company that got me a tow and took care of things. The dealership apologized over and over again, attempted to blame another dealership about the cable being loose and finally fixed it. More
Ahn was great! Very knowledgeable - entire purchase experience best of any dealers I’ve dealt with. Will recommend to family and friends. Very knowledgeable - entire purchase experience best of any dealers I’ve dealt with. Will recommend to family and friends. More

