Subaru of Kennesaw

I had a great experience! I had done a lot of research on buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw ser buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw service department before buying. Steve Napier, service manager, gave me a detailed report that indicated that the tires had 7-8,000 miles left and the car would be due for a 30,000 mile service soon. Because I had done so much research, including the used cars at Kennesaw Subaru, I called Kennesaw later to see if I could get an almost identical "Certified" Forester (with 31,000 miles) for the price of the used "not certified" Forester from the other dealer + the cost of the new tires and 30,000 mile inspection that was coming up soon. The answer was "yes." I had never really considered a certified car because they do cost more, and I think that I did pay a slight premium based upon reflection, but, in return, I received a certified car with a 100,000 mile, 7 year from the date of the original owner sale, warranty on the power train (the engine transmission, all wheel drive). There should be a premium for the added warranty, because you are getting a lot of piece of mind on a used vehicle. I ended up buying from Kennesaw and had just a great experience. I ended up up dealing with Steve and Wendy (so nice and responsive throughout) in service, John and Charles (sales representatives), and Johnny (sales manager). Without fail, all were great and made the experience such a pleasant one. I highly recommend Kennesaw Subaru for flexibility on the price (based on my having gotten competitive pricing from my research), the service attitude, and just being such nice people with whom to deal. More

My husband and I have been trying to find an ideal SUV for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that o for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that our family is growing and we need more space but the SUVs we looked at were not large enough and leg room space was just awful. In any event both my husband and brother recommended Subaru so we visited on Sat 11/17/12 to look at the Forrester Limited but once I saw the Tribeca, I was sold (so to speak). My trade-in was a pretty new vehicle 2012 Prius V so we knew it would not be easy but we have great credit and had a budget in mind which we were not willing to move on. We provided our info to Chris and they came back w a number higher that what we were willing to move on so Chris invited Louis in the office and Louis was extremely gracious and wanted to work with us. After Chris spent some time speaking to us and trying to keep our 6 year old entertained, he came back with a number we could definitely work with and we took hold of the Tribeca that same evening. The process was painless and we did not feel pressured at all. The majority of the staff was very friendly and I would definitely recommended this dealership going forward. More

Just went in for an oil change. Experience was awesome as usual. Lydia & Wendy are always so nice & easy to deal with. Even if you have to wait a little bit it doesn't matter because it is such a friendly en usual. Lydia & Wendy are always so nice & easy to deal with. Even if you have to wait a little bit it doesn't matter because it is such a friendly environment! More

Best new car experience ever. No pressure. Very thorough with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. More

I was very pleased with Charles and his extremely easy manner and knowledge of his product. I was particularly happy that there was no sales pressure ... I would recommend all my friends to come see Char manner and knowledge of his product. I was particularly happy that there was no sales pressure ... I would recommend all my friends to come see Charles and buy a Subaru at your store. And Charles was the first car sales person I have ever known who actually sat with me and explained all the particular items on my new Forester. He's a good salesman!!! Johnny was very nice, very knowledgable and only added to my pleasant experience. More

I had window shields placed on my outback and Wendy was a great help with that. She ask and got me a discount. I love the look and I'm very pleased great help with that. She ask and got me a discount. I love the look and I'm very pleased More

My first car buying experience turned out perfect. I was naturally nervous traveling to buy a car I had not actually seen. Stephanie Frazier text'd me specific pictures that I asked for and answered all my naturally nervous traveling to buy a car I had not actually seen. Stephanie Frazier text'd me specific pictures that I asked for and answered all my questions. She even picked me up from the air port. Johnny Poole was very helpful and got the paper work done in a timely fashion. Thanks Subaru of Kennesaw. More

Subaru called me to let me know it was time to bring my car in for regular maintenance. I was out of town at the time, and the tire pressure light went on. I tried filling the tries myself, but the air mac car in for regular maintenance. I was out of town at the time, and the tire pressure light went on. I tried filling the tries myself, but the air machine at the gas station I was at was obviously faulty (telling me my tires were at 35 psi), or I was doing ti incorrectly. I went to the dealership and explained my confusion. They gave me an oil change, filled my tires correctly, and rotated the tires--and all of it was under my warranty. They were friendly throughout the process, and updated me on my car's progress. I got a free wash, and was on my way in about an hour and 15 minutes (and that was with 4 other people in the waiting room--not too bad). I also noticed that another woman had come in and was talking to a salesman about how she wanted her old car back. She was pretty whiny and insistent, and the salesman did everything he could to get her back into her OLD car (even though her Subaru was obviously nicer/newer). I thought that exemplified service. Oh, and he was nice to her the whole time she was complaining as loudly as she could about how her new Subaru didn't have a space specifically for her purse, etc. More

Great customer service. I received a call from John Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush m Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush me into buying the vehicle. Very very happy with the car and the experience I received at Subaru Of Kennesaw. More

This was an Unbelievable experience. Stephanie and everyone at the dealership were friendly, knowledgable and courteous. I didnt know buying a car could go so smoothly. No haggling, no minuplation, n everyone at the dealership were friendly, knowledgable and courteous. I didnt know buying a car could go so smoothly. No haggling, no minuplation, no long wait time! My only wish was that they could train the other dealerships in their customer friendly manners. Kudos to you guys!!!! More