Subaru of Kennesaw

This is the second Subaru we have purchased from this dealership. We feel they are friendly, honest and there are no hidden costs when they quote you a price. Their service department is top notch and dealership. We feel they are friendly, honest and there are no hidden costs when they quote you a price. Their service department is top notch and the people working in that department are also friendly and will answer any questions you might have about the service of your vehicle. William has gone out of his way to assist us in purchasing the vehicle that fits our lifestyle and needs. We definitely would recommend this dealership and Subaru to anyone. We enjoy driving our Subaru vehicles. More

The entire experience was great from beginning to end. Stellar customer service from John Settineri and his mgmt team. They even played with my 6 yr old daughter and kept her busy while we did the deal. Stellar customer service from John Settineri and his mgmt team. They even played with my 6 yr old daughter and kept her busy while we did the deal. Highly recommend this shop for Subaru purchases. More

Would definitley recommmend. We will keep them in mind for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it the following morning and are overnighting to us since we live about an hour away. We talked to them over the phone, when we arrived, all we pretty much had to do was test drive and sign. Great experience!!!!!! Thank you Stephanie Frazier and Johnny Poole Jr. More

Awesome sales staff Stephanie helped me out so much to get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more More

I had visited several Subaru Dealerships even out of GA and tested driving Legacy before going to this one. I went there because the price was what I expected and the equipment of the car was useful to me. and tested driving Legacy before going to this one. I went there because the price was what I expected and the equipment of the car was useful to me. I don't like fancy stuff such as moonroof or Navigation system, the simpler the better. The process from introducing Legacy to testing driving and final negotiation was free of pressure. The most suprising thing was that, the traded-in value of my old car provided by Johnny was way better than CarMax. Also, in the past three weeks during the break-in period, Stephanie answered many of my questions, which was very helpful. Overall, a good experience and a good buy. More

The dealership works very hard to create and maintain a positive image. Both the ownership and staff encourage customers to write positive reviews and not surprisingly, get a lot positive customer reviews. positive image. Both the ownership and staff encourage customers to write positive reviews and not surprisingly, get a lot positive customer reviews. Also, there is equal pressure to suppress anything other than positive customer feedback. This tendency is what keeps Subaru of Kennesaw from being a great dealership. Positive reviews provide information about what is being well and should continue. However, without feedback on areas that could be improved, one cannot improve. SoK never ask customers how their service might could be improved; only what they are doing well. I even talked with the owner. He is a very impressive fellow with a voice that could be an announcer's. He seems to be very supportive of his employees and is very proud of his operation. But my impression was that he was not interested in hearing how the dealership could be better serve me. After all, you can't improve on perfection. More

This was the easiest car purcahse ever. I was able to communicate my needs to Stephanie and she was able to fit my needs. I went to the dealership and pretty much walked in and signed all my paper work t communicate my needs to Stephanie and she was able to fit my needs. I went to the dealership and pretty much walked in and signed all my paper work that Louis had already prepared. I think the total time was there was just a couple of hours. A huge THANK YOU to Louis & Stephanie for making it easy. C. Kellett More

My husband and I went in and met Charles Bayard upon arrival. He was very friendly and took the time to show us all the features of the car we were interested in. Both my husband and I were new to the arrival. He was very friendly and took the time to show us all the features of the car we were interested in. Both my husband and I were new to the Subaru product, so that was much appreciated. We had a bit of a wait for the car I wanted but Charles was very paitent and understanding answering my anxious emails. When the car arrived, I was notified immediately. I went in to complete the paperwork and worked with Johnny Poole, Jr for the financing. He was very friendly and got me in and out of fiance as quickly as possible while still answering any questions I had. All in all, it was wonderful working with the team at Subaru of Kennesaw. We liked them so much in fact, we have another vehicle transaction in the works for my husband! I would recommend this dealership to anyone! More

Subaru of Kennesaw had friendly service, excellent pricing, and I would recommend Subaru of Kennesaw to anyone who is or is not considering buying a Subaru. pricing, and I would recommend Subaru of Kennesaw to anyone who is or is not considering buying a Subaru. More

Everyone was very friendly and helpful. No pressure to buy. Salespeople showed genuine concern for us getting a good car. Got a great price on a used car which runs great. Highly recommend this dealership buy. Salespeople showed genuine concern for us getting a good car. Got a great price on a used car which runs great. Highly recommend this dealership. More